We came into town from San Francisco CA USA in search of our lodgings location. Since, we had a few hours until check in and it was raining we thought it a good idea to stop for a snack. After walking across the bridge we followed a man into your restaurant/pub.
The lady behind the bar helped him. His transaction did not go through but she was cordial with him and suggested he come back in 30minutes. He and my husband and I were originally the only 2 customers in the pub. As soon as she was done helping him she twirled around and with a fake smile waited on the 3rd customer (a man alone) who had just walked up from my left. I wondered why she was obviously ignoring me but I figured it wasn't worth the stress and politely waited. Since, he ordered 5 different drinks and I only wanted to ask the process for ordering I politely said "madam, please excuse me but I just have a quick question". She ignored me. I repeated, "madam", no answer. She was 6Feet from me. I said it again louder. The gentleman she was helping nodded and pointed to her and she still refused to speak to me. I said "Madam" again very loud. She still ignored me. I said it again louder and she smirked at me. I explained that I did not understand the ordering process and just wanted to understand that we order from her and not at the table. In America it is done differently. My husband and I left. We would never spend money at this unfriendly place. She was a bitch and should be fired. Hopefully this attitude doesn't start from the top! read more