I do not have enough superlatives to describe the fantastic personal and professional experience…read morethat made my carpet look like new and it is more than 17 yrs. Old. They were thorough, clean, efficient and received at a great value. Stanley Steemer was my go to until I decided to try a new company, and I was so excited to find the best business designed to provide quality, commitment of service and the determination to provided excellent customer satisfaction!!!

James did a great job on the carpet. It looks brand new! Very friendly and personable as well…read more Highly recommend.

We were amazed at the quality of work by Dolbier on our old Persian rugs, they came out looking…read morelike new! Derrick Bond, the gentleman who delivered our rugs, could not have been kinder and more helpful. He helped us move all our furniture around until we felt it was in the perfect place. We just can't say enough good things about Dolbier, we highly recommend them to anyone who wants professionally cleaned are rugs. And hope that you get Derrick to be the one who delivers! Great work!

I am filing this complaint against Dolbier Disaster Restoration (DDR ) for reasons that are listed…read morebelow. These events occurred while they were repairing our roof. A large tree limb fell onto our roof. It created holes in the shingles, sheeting and decking. The damages were covered by our home owner's insurance policy. The insurance adjuster allowed for replacing the shingles and sheeting on the entire roof and to repair the damaged decking. DDR was selected to do the repairs, they were provided with the adjusters' scope of damages--replace the entire roof and repair decking. I used the following terms to identify my view of the structure of a roof. Shingles are on top of the roof, sheeting goes between the shingles and the decking, we had two layers of sheeting, felt and titanium, decking are 4x8 sheets of wood that are attached to the rafters. The roof that was struck by the limb and authorized for repairs was one entire side of a gable roof. I happened to climb on to the roof and observed the roofers as they were working.This is what I observed-- 1. Approximately 1/3rd of the roof had been removed. The roofers were in the process of replacing this part of the roof. The balance of the roof was untouched. DDR was authorized by the insurance adjuster and myself to replace the entire roof. They arbitrarily opted to only do 1/3rd of the roof. Why would DDR replace 1/3rd when they were requested and authorized to replace the entire roof ? 2. I observed that the roofers were in the process of laying down felt paper. They were rolling the felt over a large hole. The hole was very noticeable- it was about six inches wide. A visual inspection showed the hole was also in the decking. The titanium was not present. It was very clear that the workers were going to cover the hole and not repair the decking. There were other holes in the roof. They had already covered these holes with the felt paper. There was no material on the roof to repair holes. It seems reasonable to assume that the other holes were not repaired-they were covered with felt. Later I found on the ground the piece of titanium paper that cover the hole, apparently the roofer cut it off and threw it over the side. It has a large tear where that the limb made I have this piece of titanium. I contacted DDR and advised them of this situation. A few days later a different crew arrived. They properly replaced and repaired the entire roof. A frightening thought --Without proper roof repairs, rain would continue to entered our home year after year. We all can envision the consequence of the damages this would have cause to our home. Thank goodness my 78-year-old body gave me the strength to climb onto the roof. I do wonder if this happened to a person unable to climb onto the roof, or assumes the repairing company would do what the insurance company felt necessary to properly repair their roof. Can you imagine what their life would be like when these defects was discovered ??? FYI, I've been in the property casualty and risk management insurance for over 40 years. My first job was a claims adjuster. I've worked with very honorable professionals. It is very difficult for me to imagine that companies can provide this type of service and walk away leaving the homeowner in a pickle while there were fully compensated. Thanks for taking time to review this matter. Regards, Tim Cummings, CPCU

James, the owner, was outstanding! He responded promptly and was able to take care of our carpet…read morecleaning needs the same day. We had recently fostered three dogs who weren't housebroken, and our carpets definitely showed it. James cleaned them thoroughly, and now the entire house looks and smells fresh again. He even went the extra mile by leaving us a bottle of enzyme cleaner for future use. Exceptional service -- we'll definitely be using him again!

James did such a terrific job cleaning our two carpets that we had him come again. We will keep…read moreJames as our go to carpet guy- super professional and empathetic to our needs.

The service is amazing and very professional. In the process of clearing out our deceased parent's…read morehouse mold was discovered. Mark and crew when way beyond in doing the work that had been agreed upon, and at no extra charge! Amazed and pleased to find a service that has integrity.

From the owner: Carpet Cleaning,Fire and Flood Cleanupread more

Outstanding service. Carpet looks great. Quality of work and value are best in the area Look no…read morefurther.

In my opinion, no other carpet cleaner has ever surpassed this company in their quality of work and…read morethe satisfaction they provide. I thought my carpet was ruined, but after Wayne's crew performed their magic, the carpet looked absolutely brand new! And it stayed that way as long as I kept the dogs off and did my part by vacuuming regularly.

Fantastic carpet service. I highly recommend and will be using again going forward. Prompt reply…read moreand extremely considerate and careful. By far the best I have ever experienced.

Casey did an incredible job cleaning my couches. Very professional, excellent communication and top…read morenotch quality. I'll definitely be using him for future projects. Highly recommend

The carpet cleaner was punctual, friendly and competent. He did an excellent job and was in and out…read morein quick time.

I had my carpet cleaned today and they did a great job would highly recommend them!!read more

It was like getting my new carpet. I was so pleased. Great job. The price is very reasonably .read more

From the owner: Complete Truck Mounted Cleaning Service…read more A Plus Carpet Cleaning is a locally owned company that is owner operated. We clean both residential and commercial properties. We take pride in our work and make sure that our customers know what we do and how we do it. We operate with a complete truck mounted cleaning system. This means that we are able to go deeper in distracting your stains and dirt to ensure your carpets are clean and safe. We have been operating for over 25 years making sure to give the same great service every time., so if you are in need of our service give us a call. You will be happy with our results.

Gavin's carpet care did an amazing job on our carpets and rugs in our house. He was very thorough…read moreand took the time to explain certain stains and how he cleans the carpets. Very friendly and provided outstanding customer service! Not to mention his affordability! Great price. Would highly recommend!

Gavin does a great job. My rug looks new. He reconfirms and shows up on time. Can't say enough .read more