Was in the store the other day for the first time and was thoroughly impressed at first. Yet…read morequickly was met with a large amount of small items which overall drew me away from the store The pros - big place with almost any item your looking for (TCG/DND/40k/etc) - lots of open spaces and table for the community to come in and interact with each other. - overall looks very friendly and welcoming The cons - it took about 15 minutes from me entering the store for them to acknowledge me and even then it took me walking up to the counter - I entered the store with a list of MTG cards I was looking to get only to be told that I had to email them the exact list because they where already "backlogged with a lot of other requests". Which is entirely understandable if not for the fact there were 3 employees just standing around talking with each other who I personally got the impression could care less. Furthermore I live 3 hours from here so it not like I could easily return. But I accept that it is my fault in that situation - next when I did send in my list of cards I was looking for asking for a quote. I was furthermore informed that they couldn't give me a price and I had to lookup the prices online for myself then make the decision. (A bit annoying but fair enough) only for the website they provided to be pricing cards above market value and would easily add a few hundred dollars extra to what I was looking for. I feel all this could have been avoided if it was easier to find information as to the rules of how things were ran. So I know what to expect prior to driving the 3 hours. All in all. I really want to like the place as it looks amazing and has a great selection but I can't help but leave a bad taste in my mouth.

I like this store. It's nice, well organized, and though the front door makes it look like you're…read moreentering a bomb shelter, the store doesn't feel like you have like so many other similar stores. There's a big window that lets in natural sunlight. The place is kept like someone actually cares about the store and their customers. Other places should take note. These guys don't pack their store with everything under the sun to try to please every geek but caters to a specific crowd and does it well. Their prices are on par, at least for the items that I know the general prices of. While about 90% of their product line isn't my cup of tea, I would gladly recommend anyone I know who is into these sorts of things to this place. Note: It would seem that the earlier reviews are for an old location before they moved to their current one. April challenge 24/30

Ross and Nicole are top notch people, i've come to become good friends with them both, i love going…read moreinto the store even to just chat, im glad they decided to open up shop in Peterborough, always good times when i go in, thanks again guys for being such amazing people

Defective merchandise. Do not stand behind their products. Never buy a helium tank from these guys.read more

I can't believe the bad reviews on here about Michaels in Peterborough. I am glad we have one…read morehere. I have been to many Michaels stores all over including several in Toronto and I always find everything I need here and have had great interactions with the people who work here. This is a great store! Great work and especially the curbside pick-up during the pandemic! Thanks guys! :)