I'm writing because in this day and age it is so hard to find people who are great at their job and…read morewho actually do things the right way. I am so grateful that such a person exists at Townside Flats...our Property Manager Cosmica. She has again took the time to accommodate my special needs. Many people I've encountered in life who are supposed to help me have been MUCH less caring and helpful than Cosmica. It means so much to have a competent, kind and reliable person who is in charge of the place you live! I'm hoping that whoever reads this review understands thar I appreciate Cosmica so much that I felt compelled to let others know and write this well-deserved re iew. Thank you so much, Cosmica, for being such an amazing person. :)

Would not recommend living here. There was a lot of turn over in management while living there for…read moreonly one year, 3 property managers at least. The property manager is never on location. That in turn creates more problems- parking was always an issue, you have to pay for an assigned spot but it's never monitored and your spot constantly gets taken. Ant problem from the moment we moved in. Ants in the bathroom and bedroom. When I reached out to the property manage's boss with my issues that weren't being solved, no plan was put in place. The maintenance man was great, only have good things to say about the help he provided.

Moving here has been a wonderful experience from day one. Before we even unpacked, Terry, the…read morebuilding manager, went above and beyond by moving our arriving packages safely into our apartment. His warmth, patience, and professionalism set the tone for the entire team, including the prompt and polite maintenance staff. The property is remarkably quiet, and the apartments themselves are clean, bright, and impeccably maintained. Highlights include: 1. Prime Location: Situated in a safe, quiet, charming neighborhood with a bus stop right outside and several grocery stores nearby. 2. Peace & Quiet: Respectful neighbors with zero issues regarding late-night noise. 3. Rooftop Terrace: Stunning mountain views, cozy pergola seating, festive lighting, and a top-notch grilling area. It is clear that management prioritizes genuine resident care, and we highly recommend this community.

I have been in the building for a few years now, and hope to live here a few years longer if my…read morework stays in seattle. Coleman and Sully are amazing and their predecessors were also great! The building is pretty quite , you can hear your neighbors a bit but for the most part it's pretty quiet and i feel safe! The maintenance crew is also very fast at responding and getting things fixed, even if it's small things. When the building was sold we had smooth transitions and continue to feel valued as a tenant.

Had property manager that got into an argument with me. She called to say rent was 13 days late. I…read moretold her my situation and explained that I was unaware that the added utility charge would be counted as rent and I explained the date that I'd have things fixed ( as they do not do partial payments). I said notifications were late and no one was in the office when I have come during office hours. She said she has another property for which I said provide accurate hours for the office. She said if I'm not happy do something else. Very rude and unprofessional for a manager and I want to document the encounter for my lawyer in case of any retaliation.

I wish I could give a 6-star rating to Heritage Woods Apartments in Redmond WA. I was a third-party…read moreobserver to the entire process, from the first appointment with Roshan Patel (so professional, so kind, and just SO NICE!) to the dozens of pages of paperwork required for the initial application, and even more on lease-signing day. My boyfriend's young daughter is relocating to Redmond and needed our help in finding her an apartment before she got here. We were bracing ourselves for some major hurdles and for the subpar customer service that we typically receive in such important endeavors. But we were pleasantly surprised by every single encounter, and ultimately by the entire experience. I spent many years in the service industry where my #1 Rule was: Treat Everyone with Respect for Their Dignity, and that's exactly the treatment we received from every person we encountered (including the very nice maintenance man!). Letusha Quinn (Regional Property Manager) was extraordinarily helpful on lease-signing day (in person!), as was Roshan (he even offered to lend us his own personal dolly for moving if we needed it! Who does that?!). We were also assisted by Julie & Jodie (forgive me if I'm getting the names wrong) in the initial application process (such specialists!) and they couldn't have been nicer, more patient, or easier to work with. I still can't believe how helpful everyone was! As for the property, it's clearly a well cared for representation of the beauty of PNW living. The 1B apartment itself (built to last over 50 years ago!) is perfect. It's light, bright, quiet, huge (820+ sq. ft.!), and most importantly, actually affordable! The location is ideal, with downtown Redmond (and my own condo) just a short walk away. It's all too perfect and still feels too good to be true. I can't say enough about this entire experience. My only concern is on our end -- that this young Millennial will appreciate how lucky she was to have landed at HWA and will behave accordingly, so as to deserve it going forward (fingers crossed). Thank you to everyone who assisted us and for making such an important day in our lives such a special and pleasant experience. We couldn't have asked for more.

I lived here for three yeas - my first year, I lived on the second floor & my remaining two years I…read morelived on the fourth floor. Bruce is an AMAZING landlord/apartment manager, he is very relaxed and approachable. Promptly answers emails. He let myself and my roommates into our apartment on a couple different occasions when we had forgot our keys. The maintenance guy is hilarious. The walls are thin, and it's not a glamorous building; but it's old and for the money it's still very comfortable. Never had a problem with bugs or anything of the sort. Mold can develop in the bathroom above the shower if you aren't diligent with the bathroom fan, but if asked Bruce will come by and help clean it up. I miss Seattle and I miss Lakeview! It was an amazing location and I feel incredibly lucky to have had such a great first landlord. Thanks Bruce!

As a returning Windsor Apartments customer, having previously rented at Lantana Hills Apartments in…read moreAustin, TX, I was eager to stay within the Windsor family. Unfortunately, my experience at Reflections by Windsor in Redmond, WA, has left me feeling disappointed. Firstly, the condition of the bathtub was unacceptable for a property advertised as "luxury." Instead of being replaced, the bathtub had been painted with a coating, which not only detracted from the quality but felt deceptive given the premium pricing of these apartments. Secondly, my move-out experience was frustrating. I was accused of burning the granite in the bathroom, but the color variation in the stone was clearly part of its natural aesthetic and had been there since my move-in. It felt unfair and unprofessional to be charged for something I did not damage. Lastly, I was charged for minor painting jobs. While I would have been happy to address this myself, there was a theft or an honest mistake (the property never followed up about it) where painters working on the exterior took my ladder and tools that I kept in the balcony heating room. When I asked the office to borrow a maintenance ladder, they refused. As a result, I couldn't patch holes from my curtains since I couldn't reach that high. My partner wrote Windsor Lantana Hills a glowing 5-star review, but after my current assignment finishes, I am hesitant to return to a Windsor property. One experience was 5-star, but another has been underwhelming. I guess I'll wait and see. The Redmond location definitely needs better management. Over the past two years, I experienced 4 or 5 different managers. While the charges I incurred weren't worth fighting, I paid my prorated final month with a check, only to encounter issues. At Lantana Hills, I always paid with checks and never had an issue. However, at Redmond, when I paid with a check, I was assessed a late fee because someone in the office failed to process it. This kind of mismanagement makes it hard to trust the system. Overall, Windsor Properties can be a great place to live--as long as the management is competent. When everything is handled properly, they provide a comfortable, pleasant experience. Unfortunately, Reflections by Windsor fell short of that standard.

I lived here for five years with my kid, and mostly had a good experience. It was overall a great…read moreplace to raise a kid on a budget, commute to a nearby tech job, and enjoy the trail and park nearby! Pros: -As I mentioned, it was a safe place for a single mom like myself. I had a select few very caring neighbors that I actually miss since I moved, and the staff always seemed involved, and kind. -We never once used the heat in our apartment. Being on the 3rd floor, and in a well-sealed apartment, we just never had to. -The gym was amazing. Even though I belonged to the Pro Club, I often found myself hopping over to the Reflections gym instead while training for my ultramarathons -- it was super convenient! Especially when the weather was too terrible to run on the trail. -Speaking of: Sammamish Lake Trail is literally across the street. I LOVED this aspect of living there! I'd hop over for a run nearly every day in summer, and most of the year tbh. That was one of the biggest benefits of Reflections! -Marymoor park was SO close. We'd walk to concerts, and I drove my dogs over to the dog park literally every day (that was a bit too far for my older dog to walk). -Management was always lovely with me. Collin and Christian helped a TON when a pair of newer neighbors kept letting their highly aggressive dogs run off-leash in the early morning, when I'd walk mine. They handled it quickly and with grace...considering I unleashed my inner New Yorker on them, ha -The apartment layout was fabulous. We had a garage downstairs, and TONS of storage closets. I liked the inside entry, which felt really safe. The only time we had issues with neighbors was during the pandemic when they smoked on their balcony -- I caught them on film! Not Reflections' fault, but needless to say, we barely ever knew our neighbors were there. -The fireplace was one of the best features! Power does go out often on that side of the lake, during winter storms -- but we'd flip on our fireplace and stay warm! -I didn't have a lot of issues with move-out. I did use their cleaners as I've had a ton of bad experiences in the past when you get your own cleaners and apartments use that as an excuse to charge you... word to the wise. -The location is SUPER convenient in suburban terms -- meaning you can drive to literally everything you could need. Whole Foods was a half mile away. Fred Meyer, Costco, Home Depot and Target were a short drive! Ditto with RTC.I miss the Brown Bear car wash and Family Pancake House! Suburbia is nothing if not driveably convenient... Cons: -I was paying around $2500 (including parking etc.) for a teeny apartment (600ish sq ft) with outdated decor. A couple of times I inquired about moving into a larger unit, but they were going for ~$3700 -- having lived in NYC, Vancouver BC, Paris, SF and other major cities -- this price was pretty funny. It's not like you're getting the culture and walkability of an amazing city! I had to stay due to my son, but now I live in a 4-story townhome in Seattle proper and get tons of walkability plus a more multi-cultural environment (though not by much -- it's still Seattle, lol) for not much more than that. -Neighbors are mostly transitory, and often unfriendly. This is likely because many move there for just a stint at Microsoft, or on their way to buying a home. There's no real sense of community -- not management's fault (they try!), but just the vibe of the East Side. A big reason I couldn't wait to get out. -The traffic noise is real. As a former New Yorker, this didn't bother me too much; it did make our outside deck unusable. There were often accidents right outside our window as it's where lanes merge on the Pwky and people honk multiple times EVERY. DAY. All the noise of New York, none of the restaurants or museums or cool things to do... -No AC. We were west facing, and the summer sun was unbearable. I bought portable AC units which only partly worked. -The parking situation is as bad as everyone says. For an East Side place, it's odd to have to pay for garage parking (usually a benefit of living in the burbs is having more free parking, yeah?) -You can walk if you don't mind being around tons of traffic -- one lady literally walked to Whole Foods daily -- but walking around there is no fun. -This isn't management's fault, but the East Side is a place I'd never live again. Too much homogeny (all white/Asian, everyone dressed like they're gonna go hiking); not enough interesting things to do or cool spaces. I chose to travel with my kid as much as possible so that he could see multi-cultural cities that value the arts, and not think Redmond/Seattle are how the rest of the world is. It's super techy and super nouveau riche, with only STEM prized in schools (what happened to balance?). I only stayed because I had to... Overall, I'd say RBW is great if you have a family, are working in tech nearby, and want a quiet, safe suburban space to live near Lake Sammamish and Marymoor.

Over three weeks, I moved in with my partner and our doggo, Buddy the Beagle into the Windsor…read moreBallard Apartment Complex. Prior, during and after our move-in the staff at the Windsor Ballard have been incredible. Special shoutout to Rey for handling all of our questions, being prompt and even suggesting tips and tricks on our tour. This has been one of the easiest moves for us and Rey & Bryan (service staff) have been one of the biggest reasons why. Overall this complex has been wonderful. Situated in a great part of Ballard neighborhood and directly in the middle between the shops, all the hustle and bustle and also walking distance to the more suburban part where we can safely walk our Beagle across. I would wholeheartedly recommend the Windsor Ballard to anyone thinking of coming, you won't be disappointed.

[This is a repost of my original review that was inadvertently posted under a second, rarely-used…read moreGoogle account]. This is a review as a prospective tenant who went on the self-guided tour only. The hallways were quiet, the dumpsters were clean and not overflowing, the property was clean, and the 1 bedroom apartments I viewed were bright and attractive. Special kudos to Benjamin for answering my many questions and for going above and beyond by providing an overview of other Bell properties/cities in the area I am looking at and pointing out benefits and disadvantages of each based on my specific needs. PS: I was not surprised to learn later that Benjamin was named a finalist for Assistant Community Manager of the Year.

This is a review as a prospective tenant who went on the self-guided tour only. The hallways were…read morequiet, the dumpsters were clean and not overflowing, the property was clean, and the 1 bedroom apartments I viewed were bright and attractive. Special kudos to Benjamin for answering my many questions and for going above and beyond by providing an overview of other Bell properties/cities in the area I am looking at and pointing out benefits and disadvantages of each based on my specific needs.

Great location and even better staff! They are so on top of everything here..coffee is amazing as…read morewell!

I just wanted to express my heartfelt thanks to our leasing office team and everyone who organizes…read morethese wonderful events for us! It's truly appreciated that we have regular activities, whether it's a take-and-go breakfast, a pizza night, or other fun gatherings. It really makes living here even more enjoyable and welcoming. Thank you for your care and for giving us the opportunity to use our wonderful lounge for our little celebrations!" I just want to share on Yelp how incredibly comfortable and convenient it is to live at Bell Totem Lake Village. We absolutely love our apartment here. We've been living here for three years now, and it's honestly the best complex we've ever stayed in. We've moved around quite a bit in this state, and this is by far the best place we've found."