1. The Trisha Cook Team - Compass

    1. The Trisha Cook Team - Compass

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    Pooler, GA

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    The Trisha Cook Team - Compass

    5.0 (4 reviews)
    Closed 10:00 am - 4:00 pm

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    The Preserve At Godley Station

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    My experience living at this apartment complex has been extremely stressful and disappointing. I…read moremade multiple attempts to communicate with the leasing office regarding financial hardship after changing jobs and informed them ahead of time that my rent payment would be delayed. Instead of showing understanding or trying to work with me professionally, I was immediately threatened with eviction notices, late fees, and restrictions on payment options. What made the situation worse was that I was actively trying to pay my balance through Flex, and the payment was reportedly blocked because of the eviction process. This created even more hardship and made it feel like there was no real effort to help resolve the situation. I have also had ongoing concerns with maintenance and privacy. Maintenance entered my apartment for a work order, yet lights were left on in rooms that were not related to the repair request, including my bedroom, which made me extremely uncomfortable. Communication about apartment entry and maintenance visits has been poor and inconsistent. Another issue I experienced was feeling singled out and unfairly treated by office staff. There were situations where I was embarrassed, accused unfairly, and made to feel unwelcome in the leasing office. At one point, I even felt as though I was being pushed out or treated differently instead of being treated like a valued resident. Residents deserve professionalism, respect, clear communication, and reasonable efforts to resolve issues before escalating matters legally. Unfortunately, my experience here has been the complete opposite. I strongly encourage anyone considering moving here to fully research management practices, resident treatment, communication, and how concerns are handled before signing a leas

    this was my first apartment living alone as a girl in her 20s, and i was first sold lies on…read morepricing. i (regrettably) chose this complex as it was the cheapest in pooler at the time, the pricing online does not reflect what you will be paying on a month to month basis. i signed for a $1390 apartment. which i could comfortably do at my job and still have money for other bills. i've ended up paying close to 1700 a month with their additional utilities charges- which includes a pest control fee that i learned recently, only happens if you request it! so ive been paying for pest control for a year, and haven't received it. not to mention the pool has been closed since i moved in. it is JULY. they have been threatening to people who have wanted to use this amenity we PAY for, threatening the law and ADDITIONAL fees. it is not our fault you either did not pass inspection (because of the obvious black mold in the pool you claimed to have completely redone) or have failed to even apply for pool inspection. we live in south georgia where it is regularly 90+ degrees in the summer, and your apartments regularly have ac that does not work, because NONE of the appliances are any where NEAR up to date. i moved in and my ac broke in the middle of july last year. and was told i had to wait for maintenance because i was 50TH IN LINE for having a broken ac in the MIDDLE OF SUMMER. not only the prices and absurd ways the staff regularly threatens police involvement and/or additional fees onto rent, if you are even one day late on rent, there is a $400 LATE FEE. not to mention EVERYTHING is an additional fee. want a garage to park your car so you don't get broken into? extra. want a washer and dryer to actually do laundry? extra. want space in your apartment to actually have a laundry room? extra. people are struggling in this economy, for yall to sit up there and advertise how you're "working on making this a better place to live" by having EXPENSIVE food trucks weekly, activities that cost money, and being disingenuous to people looking to rent. do not show the 1-2 show apartments you have redone with nice floors and new appliances, when 99% of your leasers will NOT get that. not to mention the HORRIBLE placement of the apartments. leaving at any time after 10 am or before 11 pm is a nightmare, no one is courteous in pooler traffic ESPECIALLY not coming from the outlets. the pond is ALWAYS filled with trash and no one picks up after their pet. i'm so glad i will be able to walk my dogs somewhere i'm not worried at every place they sniff, wondering if if is glass shards or another animals waste. the trash compactor is always overflowing, there is always visible trash outside where people have dumped their trash, and management has neither said nor done anything about it. i was not here for previous management but the current ones should be ashamed of how they are running this place vs marketing it. not to mention the smells. i have nothing against people who smoke weed, but i hate the smell of it, and 4/7 days of the week i smell it strongly from someone in my unit, driving out and from someone else's unit, or just outside in general. they advertise drug free but my apartment smelled like weed on move in day, as if it was never even cleaned before i moved in, not to mention my blinds have been broken since move in in both of my rooms. my shower had the typical renters paint job, and my drain was SPRAY PAINTED OVER to the point i had to unclog paint chunks from it myself to get it to drain. do yourself a favor and spend the extra money to live somewhere decent, that you won't find cockroaches and old trash from the previous tenant, where you won't get sexually harassed by the previous tenant, where the management actually cares about their leasers wellbeing and not just making a quick buck. i don't expect this management to ever change or this place to get any better, this review is for people who have been thinking about moving here, DO NOT.

    The Trisha Cook Team - Compass - realestateagents - Updated September 2026

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