Phenomenal customer service, helpful employees and a wide variety of items to choose from are just…read morea few of the many positives about this business. Sure, you can get your gear online or at one of the big corporate stores, but you won't get the same kind of quality experience nor quality employees like you will from this business. I absolutely recommend this local business to anyone in the Brown County area working in LE/Security because I know from personal experience as well as friends experiences here that you won't regret buying from them. The employees are kind, knowledgeable and have years of experience selling the items needed to get the job done.

This as a well stocked store with most of the name brands. They have a wide selection of scrubs and…read moreaccessories for the medical profession. My wife got a real deal from the clearance rack. She saved 20%. There are plenty of uni-sex scrubs, but unless you are a Packer fan there isn't a wide selection of guy's scrubs. Customer service here is great.

They ordered the incorrect scrub tops for me. Very similar to the one I purchased at the time, and…read morethey were to order 2 different colors in the same style for me. When I picked them up I didn't realize they were not the correct ones until after I laundered them. They told me the associate that ordered them for me was ADAMANT that she ordered the correct ones. Nothing they can do and I was told I must have had a diff top that I showed her!?! Huh? I only purchased 1 top so not sure why they will not do the right thing and fix their mistake. Now I'm out $60-$70 dollars in tops, not to mention the matching pants! Very dishonest! I would not recommend this business to anyone!

They have a lot of stuff, but they don't have the knowledge. I went to a business out in Waukesha,…read moreand this gentleman knew every single thing there was to know about Lacrosse. Hot4lax Robin Buckley. Thank you

This location can be seen from I-43, but it's tricky to find after you exit. It's across the…read moreparking lot from Jose's Blue Sombrero, so if you find that place, you can get to Burghardt's. I stopped because I saw it on my way back from Cedarburg Monday night. As far as sporting goods stores go, there is a decent amount of inventory. The lighting isn't as bright as Sports Authority, so the place looks dingy as a result. The prices seem in line with other sporting goods stores, but the customer service is what elevated this from a 3 star review to a 4 star review. I was greeted when I entered and asked if I needed help finding anything. He walked me toward the right area and another team member took me the rest of the way. The weight lifting belt that I bought rang up $10 more than the price on the peg where it hung, which is common in retail since things get moved to the wrong place by customers all the time, but the same product from that same peg had the same price as the price on the peg. So the team member have me a 15% discount to get closer to the listed price, which I was cool with. I also bought a new Brewers t-shirt for about $5 less than I find at most other retailers. I will consider Burghardt's for future purchases if I can't find what I want closer to my house.

I have never had a bad experience shopping here. The color variety and selections are great- I'm a…read moreparticular fan of the Grey's Anatomy collection. Sometimes it can be annoying when you can find a top in your size but not the matching bottoms- but they also have a website to order those from in the event that they have none left. The staff have always been super friendly every-time I have gone- some even offering at the fitting rooms to look for different sizes while I keep trying things on. The rewards program is handy as well. They have super cute bedazzled badge reels to give your scrubs a little personality :) Value seems reasonable overall for the quality- and there's price ranges all over the place so that everyone can find something in their own budget. Usually some great sales options as well.

Christian was so helpful in showing me recommendations because of the thoughtful questions he asked…read moreregarding my likes and dislikes. He was incredibly attentive, personable, and funny. I had lots of fun shopping for scrubs and appreciated the selection to choose from. Thank you!!!

BIG shout out to Cranked Bike Studio! Today we had an issue with our Thule bike carrier, we…read moreweren't able to tighten it properly and brought it into Cranked. In no time at all it was looked at and a new carrier was ordered. Why shop local? THIS IS WHY!! Their experience and customer service are exceptional. We bought our bicycles and carrier at Cranked Bike Studio, if we need anything - we have no doubt they are there to help.

Giving Cranked Bike Studio a one-star review is a truly fair review in my opinion, and one they…read morehave worked hard to earn. At the end of last summer (2025) I ran into a structural problem with my bike, that I brought off of Amazon, luckily for me the warranty gave me a new frame, however I had to find a place who could replace the frame. So, I reached out to Cranked Bike Studio, and they replaced the frame. However, due to the delay in getting the part from China by the time I got the bike back it was just too cold to ride it, so I stored the bike away until this past April when we had good days to ride the bike. I only got to ride the bike for one week and 67 miles, before the pedal assist went out, and the brakes would make a loud noise at 20 miles per hour or faster. I brought the bike back into Cranked Bike Studio. Explained to them they had done the frame swap/ rebuild and this is my first week riding the bike since then, told them the pedals assist isn't working, and the brakes are noisy at high speeds. So they said they will check it out and it would be a bit more than a week. Nearly three weeks later they reached out to let me know the bike is ready. They explained the PSA assist stop working because the pedals were loose, this really was the true cause of the issue. I asked about the breaks. He told me that they didn't know I had reported an issue with the breaks, and said sometimes they are not great at their in-take process. So I asked could they check out the breaks before I come to pick up the bike. He had then started to tell me that breaks are just noisy, clearly conveying they didn't want to work on the bike any further. In my head all I can think is this is a safety issue. I can't ride this bike until I know these brakes are safe. I am going to have to take it to another shop. So then I asked about what the charge is for fixing the bike. He explained because they only needed to tighten the bike pedals, they were going to charge me the $125 inspection fee and no labor cost, giving me a deal on the repair. So I am thinking about this, I am getting charged for a $125 inspection fee, but you're unwilling to inspect my breaks to see if my bike is safe to ride. Maybe this same thought clicked in his mind because he then said, we will check out the noisy breaks, as they are pretty easy to quiet. So are the breaks on my bike safe or did they just quiet them? So the next day I arrived. They assured me the pedals are nice and tight, how they should last a good while, as I assumed they would have done when they rebuilt the bike, and they explained it was the vibration of the bike that loosen the pedals. They explained how they cleaned up the breaks and they were nice and quiet now. So I decided to explained to them for the second time how had paid over $400 for a frame swap/ rebuild, they were the ones that rebuilt the bike, last ones that tightened up the pedals, and the last ones to reassembled my breaks. So I had clearly pointed out after riding the bike for one week and for only 67 miles it hard to believe that it was the vibration that loosen the pedals. With this new information the employee then decided to cut me an even better deal instead of charging me $125 for the bike inspection fee they charge me $56 for fixing the breaks and to have the pedals tightened. Reflecting back to the phone conversation the day before. Are the breaks fixed or just quieted? Is my bike safe to ride? Did this small bike studio open themselves up to a potential personal injury lawsuit? So to recap, I left Cranked Bike Studio paying them for the Improper job they did rebuilding my bike. Had my Intelligence insulted by being told the pedals became lose from vibration, and that noisy breaks are simply not worth inspecting. All of this has communicated to me, and hopefully to you as a reader. Profit is more if a priority than the safety of the customer. Would you ride my bike?

I understand every brand has a different size fit which is why I look up my size in the fit guide…read more The last few scrub sets I got didn't fit right and I had to pay to ship back for an exchange. I was buying scrubs every year from them but not anymore.

I have reached out for a refund of an item that doesn't fit as advertised and another that I wore…read moreexactly one time and it blew the crotch out. They have ignored my requests for a refund. Stupid managers will never realize that this kind of behavior will ultimately destroy their reputation and their business but you can't tell anyone anything anymore. The sense of fair or right vs. wrong is rapidly disappearing from our societies ethical fabric. It's all about today's money instead of tomorrow's reputation so there is no sense of shame regarding their business practices. Despicable.

Frustrated with online ordering? Here's my recent experience…read more.. I recently ordered a pair of Salomon ESCAPE VITANE Nordic poles from Pete's Garage. The order confirmation promised USPS shipping, but five days later, the USPS tracking still shows "Label Created - Awaiting Item." I contacted the store requesting a cancellation and refund, but they refused, insisting I pay and "wait for USPS," claiming it's a USPS problem. Meanwhile, the package has never left their facility. This experience highlights the challenges of relying on customer service promises when shipments don't actually move. A transparent shipping process, timely updates, and easy refund options are basic expectations in 2026. Lessons learned: Always check tracking immediately. Keep your bank/card ready for disputes if the store doesn't deliver. Companies that don't respect customer time or money risk losing credibility fast. Hopefully, sharing this helps others avoid similar frustrations and encourages better transparency in online retail.

I traveled from three hours away to buy a bike from Pete's because it was on sale way cheaper than…read moreany store near me. The thing that really impressed me though was that later on when there was a warranty issue with the bike, they went out of their way to Help me out and fix the problem.