I've been working with CopyCo for over 2 years. Fantastic service, excellent quality and the owner…read moreis great. They have excellent attention to detail and bend over backwards for us. I wouldn't go anywhere else for printing. Highly recommended!!!

In some contexts, a minute man isn't always the most desirable. But in terms of a print shop, it's…read moreexactly that. I stopped in to get a colour poster printed and stepped out but a few minutes later. By poster, I should clarify that it was a 13"x19", easy enough to do on a colour printer without getting too specialized about the paper. It can be touch and go at some of the big box stores with quality and service from time to time, I get the feeling that isn't the case here. As a franchise, it's got a name and processes behind it, but it's a local owner. And it seems, it's a local owner with a staff that's invested in customer care. Great work Minute Man! You'll be seeing me again soon.

I had a rush job to do - a big poster presentation in less than 24 hours. I checked out yelp…read morereviews and found a favourable review written by Wendy P. Well, that was enough for me, I knew it would be a great business. Very professional, I felt safe leaving it to them last minute. The cost for this rush job was more than my usual place, but they wouldn't have been able to do it in that short of a time. Plus, a few other places I checked out was a tad cheaper, but they didn't seem to know what they were doing and couldn't promise to do it within a day's time. Posters look great - if you have a urgent job and need it done fast and right, I would recommend this place.

High quality and on time. I've used Little rock to print posters a few times now - Not only were…read morethey done correctly, they were also done on time. You could save a couple bucks by going to Staples, but if what every you are getting printed needs to be done correctly and on time, I highly recommend you check out Little Rock. The people are really nice and also competent. Whenever I've done printing here I feel like they've given it a human eye to make sure that they are done correctly. Seems like a pretty simple thing, but like most people who have had to get things printed from time to time, we've probably all experienced some pretty hilariously botched print jobs. Hilarious that they tried to pass it off as complete, but not hilarious that you probably have an event coming up with no posters to advertise. Avoiding this experience makes it worth going to little rock.

Great company to work with, attention to detail, outstanding quality and customer service - from…read morebeginning to end. Creative, attentive... nothing too big nor too small. Thanks to all at Little Rock, you ROCK 'n lot! ANDREA DAVIS www.ballyhooconcepts.com

UPS failed to follow their own procedures from the beginning & complaint/claims department refuses…read moreto acknowledge & assist. I called +20 times, sent 27 emails, kept getting transferred to other people/departments, UPS claims department didn't reply to 6 (out of 13) emails I sent, 7 emails were templates ignoring all issues with irrelevant info to the situations, 4 claims were opened with no results. I paid twice, have security footage of the package being picked up, yet UPS denies. More info below. I called UPS to ask if they offered service (for individuals not businesses) to pick up a package in Alberta and deliver it to the Wayfair Warehouse in Ontario. The answer was yes and I was told a form had to be filled out to start the process. These forms were filled out by an UPS employee. This lady (unknown name, in good faith I did not record the call or the name) arranged the whole pick up, said they filled out the forms and when I asked if I was going to receive a confirmation email or any documentation about the pick up, this employee said no. I was informed I would only get documentation/confirmation if the package was received. No documentation was ever sent to me. This was the first pick up attempt, that failed. After that, a second pick up was scheduled. Again, no documentation was provided so I went online & took screenshots as proof. Clear instructions were given that the driver had to bring a pre-printed label. Over time, employees mentioned no information whatsoever was in my account & the pick up didn't exist (yet my correct email, phone, addresses, pick up times, card details are to this day recorded in my account). If it did not exist, where did I get screenshots with 'complete pick up request', paid for it twice and have security footage? There is security footage of someone picking up the package. However, Wayfair never received the package and UPS claims to not be responsible for anything. In fact, during multiple calls, UPS employees said the package was never picked up. UPS never acknowledged or took responsibility for anything. After getting nowhere with phone calls, I decided to communicate over email so I could escalate this issue. I explained in multiple emails, that no one from UPS ever provided me with the required/any information, documentation/confirmation, UPS ignored this each time, stating they needed more proof a pick up happened. I sent them multiple documents with the pick up request number, the tracking number, other tracking numbers employees provided, my bank statement, confirmation email of the retail store with exact date & time of pick up & the security footage of the pick up. This information was provided to multiple employees & ignored each time. Multiple UPS employees opened claims (4 total) on my behalf, as I was unable to do this myself in my account. Several were closed for no reason, without contacting me (they stated I was emailed but no emails were ever received in my inbox or spam, yet the correct email is on the claims confirmation emails & my account). Each time I contacted UPS, I had to, again, wait 10 business days. The package was picked up on the 30th of June. I sent 27 emails to UPS. UPS employees didn't read&replied nor answered my questions (multiple emails I sent, remained unanswered). They copied & pasted the same responses over and over with irrelevant information & requesting info I already sent. UPS transferred me to multiple people/departments, causing me to have to start over each time. After 14 emails they told me to email the claims department. I asked twice, if they denied ever picking up the package, they ignored this. They replied twice with an automated answer, 5 times copying another automated message (and still manage to make typos), again not addressing anything. In total 13 emails were sent to the claims department. UPS is responsible for losing content worth 186.89. I never received a refund or proper assistance from UPS.

I go to this UPS and the one on 14 Street SW because of the people and organization…read more They are always so helpful and voluntarily give recommendations and suggestions to make things easier, more economical or more efficient. This is why I go to them for any of my copying and delivering requirements. Both locations are within walking distance for me so it is very convenient. UPS must have good hiring practices and training because the people are very pleasant and helpful. I don't know if these outlets are franchises but whatever business model they are using it works. Recently, I had to send parcels of varying sizes and they recommended the best way to ship them economically and printed off the return labels for me. I was in and out of there in 15-20 minutes. Now for me, that was both economical, efficient use of my time and a pleasant experience. Just what we all look for in a service provider. The UPS centres I go to are always clean, little to no lineups and if there are lineups they are dealt with quickly and efficiently. I have seen them give customers advice that would not be of any benefit to them but just being sincerely kind and genuinely concerned. Thank you for your great people and services.

If I could give this place zero stars, I would…read more I dropped off a package on Friday before 4:00 PM and was told it would be delivered the next day. When I checked the tracking over the weekend, there had been no movement, which I found concerning. On Monday, I called to inquire about the delay. What frustrated me most was not that the package didn't arrive the next day, but that I was given inaccurate information. Had I known the package would not be delivered as promised, I would have taken it directly to the FedEx depot near the airport. Unfortunately, the owner was extremely rude during our conversation and repeatedly talked over me while I was trying to explain my concerns. The lack of professionalism and poor customer service made an already frustrating situation even worse. Based on my experience, I would not recommend dropping off packages at this location. Customers deserve accurate information and respectful service.

Small family run outfit with a lot of laser tom ners for…read moresale as well as printing needs. Can pick up delivers from there as well.

I go to this UPS and the one on 4 Street SW because of the people and organization…read more They are always so helpful and voluntarily give recommendations and suggestions to make things easier, more economical or more efficient. This is why I go to them for any of my copying and delivering requirements. Both locations are within walking distance for me so it is very convenient. UPS must have good hiring practices and training because the people are very pleasant and helpful. I don't know if these outlets are franchises but whatever business model they are using it works. Recently, I had to send parcels of varying sizes and they recommended the best way to ship them economically and printed off the return labels for me. I was in and out of there in 15-20 minutes. Now for me, that was both economical, efficient use of my time and a pleasant experience. Just what we all look for in a service provider. The UPS centres I go to are always clean, little to no lineups and if there are lineups they are dealt with quickly and efficiently. I have seen them give customers advice that would not be of any benefit to them but just being sincerely kind and genuinely concerned. Thank you for your great people and services.

My new favourite UPS outlet. The woman who helped me was very friendly and helpful. First- rate.read more

I've worked with Sure for over a year now and they are great guys who do great, reliable and…read morethoughtful work. They remember me and use their intuition when processing my jobs based on me and my individual needs. I work primarily with Jameel and Zane and I like them a lot personally and professionally!

Our company has been using Sure Print & Copy Foothills for 10+ years for our business printing…read moreneeds. You can always count on then for top quality work, competitive prices and they are always willing to work with us when a quick turn-around is needed. If you are looking for a print company (they do so much more than just printing too!) that you can count on - THIS IS THE PLACE TO GO! Thanks Jameel & Zayn for great customer service!