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The UPS Store

1.0 (1 review)
Closed • 9:00 am - 3:00 pm
Updated 2 weeks ago

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5 months ago

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Golomb and Golomb

Golomb and Golomb

(2 reviews)

Former Full-Time Graphic Designer -- 1 Star Tenure: 10 Weeks…read more| 2025 I joined this agency in April with high hopes, but after 10 weeks, I was dismissed for being a "bad fit"--despite 15+ years of experience in design and a strong work ethic. This review is to help others avoid a similarly frustrating experience. If you're tech-savvy, professional, and communicative, those strengths will actually work against you here. The owner, Rozalie, refuses to modernize--either her tools or her mindset. She expects you to operate as if you've worked for her for years, with no onboarding, no documentation, and zero margin for clarification. When I asked completely reasonable questions (like specfics around brand guidelines), I was accused of not following instructions. Key issues to be aware of: * Hostile Communication Style: Rozalie is routinely dismissive, and her tone borders on emotionally abusive. If there's a communication breakdown, it's never her fault. She won't acknowledge gaps in onboarding and seems to expect mind-reading from day one. * Outdated Systems: I was assigned a 2013 computer, forced to use a former employee's login, and asked to navigate a studio still reliant on CD backups and an 18-year-old server that had recently failed. * Unrealistic Expectations: I was criticized for using the trash can, and for responding to messages within 2-3 hours rather than instantly--even though I was never told there was a problem until it became a reason for dismissal. * Lack of Support or Feedback: There were no performance reviews, no improvement plans, and no response to emails I wrote in good faith to clarify goals and show my willingness to improve. * Control Issues & Low Pay: Remote work isn't allowed, not for technical reasons, but due to a fundamental lack of trust. You'll be required to work onsite for $50K--completely unrealistic for 2025, especially given the conditions. Rozalie's leadership is either severely incompetent or willfully delusional--likely both. The entire experience felt regressive, demoralizing, and borderline toxic. If you're a skilled designer looking to do meaningful work in a professional environment, I strongly recommend looking elsewhere.

Ordered my wedding invitations through them and the service, turnaround, and product was…read moreoutstanding! Very sweet people and got to see their sweet Golden Retriever, Cooper. Highly recommend their work.

The UPS Store - shipping_centers - Updated May 2026

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