Needed notary services. Called and was told come on down. Notary public was very professional and…read morethorough at a very reasonable price. Happy customer!

I was a regular customer here using their printing service which is $1 for every page printed. I…read morecreate and pay for my own shipping labels for my small business and only need them printed. However, the manager wanted to over charge me for EVERY ONE of my own labels on EACH page. They have never done this before, and i've been using their printing service for the past several months. I have always only paid for just the # of prints/pages. He said it was for "processing". I told him I will drop them off & mail them myself. I should only be paying for the NUMBER of pages i'm printing not for WHAT i'm printing. He grabbed all my prints and said kept saying "this doesn't seem to be working out" unwilling to explain the extra charges and was attempting to throw them all in trash. He then says "You're arguing over 2 dollars?". He purposefully wanted to over-charge me for their printing service! It should have been $3 for 3 printed pages. They don't care about their customers or even their regular customers like I was. DO NOT GIVE THEM YOUR BUSINESS!!! They also aren't very friendly most times either. All the other times they only charged for the # of pages i've printed. The same manager even helped me once before and never did this to me. So this makes no sense!!! Im only printing not having them "processed"?! Not to mention the guy who started my transaction decided it was time to clock out and started saying bye to his coworkers/left mid-transaction without saying anything to me before this manager who was nearby took over. I worked retail and this was considered rude and you must always completely finish helping your customer before leaving even if it's your time to clock out for the day. Clearly they don't value their customers. DO NOT give them business!! Unprofessional customer service!!

Excellence in service and services! There's nothing like…read morehaving very smart, skilled, grounded, knowledgeable folks who are ready to get your job done. I'm grateful we have this business in town!

Easier than the post office! Plus you can check to see if…read moreUPS or FedEx is a better option. Everyone is always pleasant. Plus they have a great selection of greeting cards.

I went in to get a notary to sign paperwork for me. The desk agent was also the notary. She was…read morehelpful and signed all my papers needed. I realize they are in it to make money BUT all of the places I've gone for a notary after two pages gives a discount- not here. $15 a page regardless of the number.

Friendly, super-helpful. Deeply reliable. Extremely skilled and competent…read more Great customer care. I have relied on them for years: notary, copies, mailing packages. Pleasant and kind, great part of our community!

We use this UPS Store all the time to send packages, return Amazon things and send certified mail…read more Melissa and her crew are phenomenal! Helpful, patient, efficient and knowledgeable. We so appreciate their excellent service! Melissa and Ian in Durango

NOT A GOOD EXPERIENCE!!!! I needed to return an item, thought they had to scan the item before I…read morecould close it up in the box. They charged me $2.00 to tape the top of the box. I am a regular customer with UPS, and I thought this charge was RIDICULOUS! I will NOT be returning to this store!! Ironically, every other UPS store I've been to for service - in Texas & Arizona, all of the assistants have been very helpful in meeting my needs - actually over the top - very accommodating - but NOT this store. They need to take a class on CUSTOMER SERVICE!!!! I will NOT be going back here. I'll go 1000 miles to another store before I go back to this one!!! SAD!!!!!!

worst customer service I've ever experienced in my life, they purposely hang up the phone so they…read moredon't have to talk to any one, the line is out the door every moment, the workers are lazy and won't deliver packages at all, everything gets sent back to the sender even with the address physically written on the package, everyone else can deliver packages besides these troglodytes

I'm not sure if this store has changed hrs but it's always closed when I go. When it is open, the…read moremanager spends a lot of time talking and talking and talking. Meanwhile the line is going out the door. The manager or owner (not sure) has hired some great people who sadly never stay. She blames them but she seems to be difficult to work with and makes it an unpleasant place to work. The last time I returned something the box it came in wasn't needed and she made me take it back and shoved it at me. The manager needs to work on her people skills, come in on time and be nicer to the people she hires.

It appears this UPS store on Menaul is under new management...... nice to see. It was disappointing…read morein the past to see talented and knowledgeable employees leave. Mr Asif A is making changes for the better. He is supportive of his staff. He was super helpful in assisting me to locate a package i had misplaced in a recent move. He gave all the credit to his staff. I wish him and his team all the best. He really cares. He is a leader.

BEWARE: Apparently Refrigeration Is a Secret VIP Benefit. Now I understand why this location has a…read morelow star rating. This review is for the UPS Store at 8226 Menaul Blvd NE in Albuquerque. For approximately nine months, I had refrigerated medication shipped to this location as a UPS Access Point. Every shipment was refrigerated, so I reasonably believed temperature-sensitive medications would be handled appropriately. Then one shipment was left unrefrigerated and ruined. An employee acknowledged the issue and documented it. Management had my contact information. No one called. No one apologized. No one followed up. When the replacement shipment arrived, I finally heard from management not to apologize, but to explain that refrigeration is merely a "courtesy" for non-mailbox customers and that I should not expect my medication to be refrigerated unless I pay for a mailbox. So apparently the policy is: refrigerate medication for nine months, never tell the customer it's optional, leave a shipment out and ruin it, then explain afterward that the customer should have somehow known better. Even more impressive was being told that the store bears no responsibility because I didn't pick up the package fast enough. Apparently accepting temperature-sensitive medication and then failing to store it properly is not the issue the customer is. If refrigeration is not guaranteed, customers should be told before packages are accepted, not after a shipment is damaged. Based on my experience, if you have refrigerated medication, choose a different UPS Access Point.

Received a UPS return label via email. Went to Staples, forwarded the file to Staples. They were…read moreable to print the label & attach it to the package. It was SO easy!

Randy at the print shop was a wonderful and helpful person. He did a great job. He when above and…read morebeyond and friendly too. Thank you, Randy. Sophia Winnett Farmington NM 87401

Fed Ex has had my package since Wednesday and not delivered. Claims bad weather. Has not snowed…read moresince Wednesday! 2 UPS trucks have come up and delivered items. Driver is lazy incompetent, or stupid. Will not get out of truck to deliver and claims bad weather.. Track # 61299998825475619061.

The first day my shipment was supposed to be here, I got a notification at the end of the day that…read moreit would be here the next day. The next day, I got a notification at the end of the day that they tried to deliver the package but the customer was not home. First of all, my package does not require a signature. Second, I was home all day. I tried calling the local Fed Ex shipping center to find out why this happened, but there was no way to talk to an actual person. I feel frustrated that I've been waiting for two days for my package. I don't understand why it was marked undeliverable. It is not cool there there is no customer service help to speak of to help me understand what is happening with my package.

They are the most polite helpful people. I have been going to Mane Shipping for years.read more

Nancy is full of heart and consistently helpful with all my needs. Love every opportunity that I…read moreget to support her grand store.