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    The UPS Store

    3.0 (2 reviews)
    Closed 8:00 am - 7:00 pm
    Updated 1 week ago

    Services - The UPS Store

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    5 years ago

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    Hello Personal Concierge Services - Mobile Notary Services.
We come to you 24/7.

    Hello Personal Concierge Services

    (1 review)

    I was struggling to execute my crazy scheme of coordinating a sofa purchase on Facebook Marketplace…read more- the sofa was in Pittsburg, but I was in Chicago... There were a lot of moving parts to coordinate to get the sofa safely to Chicago- some of which could only be done in Pittsburg. Thank goodness I found their website. When I called Becki, she immediately told me that she can help and put me in touch with Austin. From the time I connected with Austin, he took over control and made all the pieces come together. I cannot stress enough how amazing Austin was in ensuring that the sofa safely arrived in Chicago. He was in constant communication with me, the seller and the movers who were picking up the sofa. He took photos of the sofa before, during and as the sofa was being wrapped by the movers. Becki, Austin and hello Personal Concierge are a gems and this personalized and thoughtful service does not exist everywhere. I cannot thank Austin enough for the work he did to coordinate everything.

    From the owner: Becki has several years of experience in personal concierge services in large and small scale…read moreenvironments, personally and for businesses. She primarily helps families by tackling their to-do lists and running errands that they don't have time for. Becki is "Making Time for You" so you can go on without the stress and worries throughout each day. She will strive to add time back to your life and commit to building an honest and trustworthy relationship with each client.

    Xfinity

    Xfinity

    (12 reviews)

    If I could give zero stars, I would…read more Prior to visiting the physical store, I contacted customer service to have my account role updated to "Manager," which is required in order to purchase a new phone. After a lengthy 55-minute call, I was assured that the necessary changes had been made and that I would be able to upgrade my device. I scheduled an appointment at the store, but before even sitting down with the assistant manager, I was informed that I was still listed as a "Member" on the account and therefore ineligible to make the purchase. I explained the detailed conversation I had with customer service the previous evening, during which I was told this issue had been resolved. Unfortunately, the assistant manager was neither helpful nor cooperative. He initially refused to change my role to "Manager," citing legal reasons, but was unable to provide any documentation or policy to support his decision--stating instead that he simply chose not to proceed. While still in the store, I contacted customer care again. The representative attempted to assist by speaking directly with the assistant manager, but the situation remained unresolved. I was then advised to visit a corporate store for further assistance. I'm not expecting special treatment, just reasonable support and follow-through on assurances made by your customer service team. The handling of this situation reflects poorly on the management team, and it's disappointing to see such a lack of accountability and customer support. I will not be returning to this branded location, and I strongly encourage anyone considering a switch to Xfinity Mobile to carefully reconsider their options- make the drive to a corporate store.

    The customer service that you get on the one 800 number is absolute trash. They don't solve your…read moreproblems. They hang up on you and get away with it. Sitting on the phone for 9 1/2 hours. Still didn't resolve the problem that was fixed five minutes after I walked into the Xfinity store if you're going to use this company, which I strongly recommend that you do not do any and all business through the local store as they are a hell of a lot smarter

    The UPS Store - copyshops - Updated May 2026

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