I stopped in here yesterday with a package I needed to send to a client in IL. When I walked in I…read morewas greeted right away. She let me know she was in the middle of tracking something for another customer who called in but she would be with me in just a moment. About 1 minute later she said it seemed like it was going to take awhile so she wanted to help me. I needed a box to ship my stuff and instead of just pointing me to the boxes she went over and helped me select the box that made sense. She also helped me tape everything up and even put something in there to insure it stayed secure. When it came time to pay she explained my options and let me know she would pick the less expensive option based on my needs which I really appreciate. Very good service and good value.

Was there early April to ship several packages for my business. The lady who helped me didnt seem…read moreto know what she was doing, put wrong postage on all 10 of them, causing them to be returned to me and be late to my customers. 2 of the other packages i sent never showed up or was returned. Also this place always seems substantially more expensive than the post office. What an unorganized mess of a business. Cost me in so many ways, would rather hire the pony express than to send mail from here ever again.

I recently had to ship personal photo albums belonging to my niece, who passed away tragically in a…read morecar accident, back to our home 900 miles away. It was an emotionally difficult task, and the team at UPS Store #6562 in Clarksville made it so much easier than I expected. Maleak went above and beyond from the moment I walked in -- warm, welcoming, and genuinely compassionate about what I was there to do. He even came out to my truck to help carry the heavier items inside, which meant a lot on a hard day. Maleak, along with Taylor and Bryce, took great care packaging everything to make sure these irreplaceable keepsakes would arrive safely, and Maleak even tucked a kind, thoughtful note in with the packages -- a small gesture that meant more than he probably realizes. I can't recommend this store enough. The whole team was friendly, attentive, and treated me with real kindness during a tough moment. Thank you all so much for your care and professionalism. To store management: I hope Maleak gets some real recognition for this. What he did went well beyond his job description, and it made a genuinely painful day a little more bearable. He deserves to be acknowledged for it.

I had to mail a package and chose to come to this location. They packaged my item carefully and…read moreshipped it. No problems encountered. The recipient received the items in perfect condition. They were very timely and professional. I was able to get my business done and out in a very fast timeframe, even with the long line that met me as I walked in the door. They know how to move people through fast. Very pleased with my experience and will be back.

great place until they hired Michael French. Will not be using their services as long as they have…read morethat cheat employed.

The employees are always friendly and knowledgeable, even during the crush of the holidays. They're…read moreso helpful, and it's my go-to whenever I need something shipped.

Kimmy was fast and efficient. I also got my Fingerprints done here and they were super quick in and…read moreout. Great experience everytime.

I have been here multiple times, they have always been very helpful and attentive. I will continue…read moreto go here. I highly recommend them! I have dealt with multiple employees and they have always been great!

This location was convenient, clean and the gentleman was extremely helpful…read more Should you need to ship something UPS, this location was Great !

This UPS store features an intelligent staff and superb list of services. I am always greeted with…read morea warm hello and smile. My packages all were always well packed and shipped expeditiously. Everything arrived as promised and on time. I found the people here much more helpful than Staples. Not only do they provide drop off. They provide expertise. No place better to ship!

I gad prints made of one of my drawings and they were absolutely perfect! Looked just like my…read moreoriginal! I had 8X10s made to give to my family of our grandparents home place. A keepsake for us all. So happy with their work and the staff were great too!

I went to this location and they quoted me a rate of $2,200 to ship an item. so I went online at…read moreFedEx.com and it was giving me $1,480 as the actual rate. so then I called them and he's quoted me $6,000 and I called him out on that he just gave me the quote at $2,200 and the website was giving me $1,480 and then he was like oh, okay, and gave me a cheaper rate. seems like he doesn't want to do his job and is trying to stick people with the most expensive option before even letting them choose which option. either that, or he's bad at his job and doesn't know what he is doing. I'd go to a better fedex where they know what they're doing.

I had a fragile 120 year old antique porcelain Imari 14" bowl that I needed to send to an eBay…read morebuyer in Alabama. Crystal double boxed it for me and it was delivered perfectl. The buyer was very impressed with the packaging and I told her it wasn't me who did it. Crystal was amazing, friendly, professional and her attention to detail was amazing. It's my go to place for sending large packages at an affordable price. Thank you Crystal!

Amazing customer service!!! I stopped in this store for the first time since relocating to the…read morearea and discovered a hidden gem. My apologies for not acquiring the names of the two employees working, but they were so friendly, helpful & courteous in helping me print a small document. Besides the helpful environment, the location is also great and I will def be visiting this store again for future needs. Thank you for being real and being there for your customers!

On Sept. 22, between 5-6 pm, Fedex flew past our house in Velpen and hit our mailbox so hard he…read moreknocked it several feet from the post. He never even slowed down. I called Fedex and got someone that spoke poor English. Nothing will come from it except us having a broken mailbox. Fedex is the worst. Our packages are always being delivered to the wrong house. Thankfully, we have good neighbors that bring it over.

If I could give this place zero stars I would! paid $40 for overnite delivery and I would have…read moregotten it faster through the mail. They claim they try to deliver but nobody's home, Ive been home all day both days. Finally requested it be left for me to pick it up. Avoid fed-ex at all costs if you actually want to receive your package!