Don't use this company you will have no control over your packages nor will you be able to track…read moreyour packages. 5 people in my family did not receive gifts and it's the owners fault she tie me my package was 2 day fedex and it has been 5 days and it was sent Via United Postal Service

I love this business! With my daughter getting married, they handled all the postage and sealing…read morethe invitations. I also bought several Christmas presents while there. Unique merchandise that my family loved!

Very courteous, and professional .Everyone there is very helpful and explains how their system worksread more

Good service, very helpful and nice people. Sometimes the line is long and they can move slow but…read moreif others are there to work, they jump in and help the next person.

Conveniently located on the southside of monroe! The staff is friendly and their attention to…read moredetail is second to none! Did I mention they sell candles that smell great?!

Came in today to get packages shipped off staff was exceptionally friendly and very quick to get…read morecustomer in and out at very quickly rate. Thank you for an amazing experience.

Our go to when we have to have something packed up and sent out quickly! Very helpful employees!read more

This review is in reference to the response by the manager of UPS Store 7332 to my review of 20…read moreMay. The manager claims the store refused to release my wife's packages because they were following UPS's packag-release protocol. I do not believe that to be true for two reasons. First, the email UPS sent states that a customer only needs the tracking number of the package in order to pick up a package addressed to someone else. Second, my wife received a call from the person who is in charge of the UPS distribution center in Monroe, and he stated that UPS has no policy that would have prohibited the store releasing the packages to me and that he had never heard of a store refusing to release a package under those circumstances. In addition, nothing the manager of the store states in her response excuses the fact the store employees and the manager I spoke to on the phone were rude, uncaring, and never even mentioned a release form. The manager cared so little at the time that she did not even intend to speak to me on the phone. I only got to speak to her because the employee in the store was speaking to her on speakerphone and I interrupted. The manager was very surprised and clearly annoyed when I interrupted and she had no choice but to speak to me. A manager who is unwilling to speak to an unhappy customer epitomizes poor customer service.

From the owner: The UPS Store #7332 in Rayville offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Rayville Family Pharmacy.

I have been waiting on these people to send me an email about my refund for a month now and I have…read morenot received anything. I paid these people $169 to ship a package next day delivery, and they never shipped the package until two days later, and when I went to the store to speak with the manager, he was not there, he never gave me a call back, until this day the manager has still not given me a call back very unprofessional. I spoke with someone else in the store. She has been constantly running him down about him doing the claim to give me my refund back and he told her he did it but I still have not received an email from them so what does that tell you, he never did it . I am sick of these people taking advantages of me still in my money at the holiday time. I definitely don't think I will be using the UPS store no time soon they are not guaranteed. If you wanna guarantee, go to FedEx. FedEx is the only credible company and they stand behind it.

Terrible!!!!!!!... unacceptable work!!!... They did my brother-in-law obituaries and misspelled…read moreeverything including names, streets and everything else!!!...ran out of ink, machine stopped working ect... dealing with them was a total mess!!!..

it's something every time I go in this store. Today they had no boxes large enough to ship my…read morepackage. auto parts. Employee suggested I go to Lowe's & get a box. Asked if I did, would they bubble wrap etc. Then she was rude & I was clearly annoying her. I was nice for the record. Then after getting my own boxes, I get charged a huge amount to ship. I will not be back. Horrible service as always

drove up to store at 3 minutes till. I know it was three till because my clocks in car and on phone…read moreare all set to the local bank time. the store was already locked up and the worker walked out of the side door at 2 minutes after 6. in order to be ready to go home from closing a store , and she was alone, it takes more than two minutes. There is no telling what time she actually closed in order to be out of there by 6;02. I mean every light was off, door locked. if you say you close at 6pm, thats 6:00, not 5:55, not even 5;58. but this store was closed up tight at 5:57.

Everything. Trashy customer service. Always losing packages. FedEx is an awful company to deal…read morewith. I hate when I order stuff and FedEx is used. A very trashy company.

Great customer service!! The lady that worked the counter was amazing and super helpful with a…read morewonderful personality (which isn't common in the shipping service industry; USPS are usually the worst ). I was there at 10/3/2024 at 4:32 P.M. So, I really want FedEx to see this and at least know how great of a service one of their employees provided. She claims she has quite the busy schedule, working in the morning till 5-6:30 p.m. She was a black lady in her younger years(20s-30s I'm guessing). I just hope FedEx recognizes this ladies great servicing skills and politeness!

For a small town, FedEx delivers well! I've used their fax, copy, and printing services and have…read morenot had any problems. The staff has always been helpful in person and over the phone.

Very friendly and knowledgeable staff. Used printing services - picked up in about an hour with no…read morewait. Great job!