STAY FAR AWAY!! - I shipped a pre-paid Fedex package at this "Authorized Fedex Shipper" in…read moreSeptember. I was told there is no way to receive a shipment confirmation at the time of drop-off. A few days later I checked the tracking of the package and Fedex had no record of it. I contacted Fedex who indicated they had no record of the package. I then contacted the store owner and he assured me it was a Fedex problem and that it had happened before -"the driver probably just hasn't scanned the package". He indicated he would request a trace -but it wasn't found. I then contacted Fedex & they did a search -also with no results. After more than FIFTEEN CALLS to both parties OVER 3 MONTHS and documenting the entire contents of the package (over 30 items), I was unable to resolve who was at fault for the lost package and finally gave up. To make a long story somewhat short, 3 months later the package magically appeared in Fedex tracking and showed up at my doorstep. Although I am still unable to fully resolve who misplaced the package, the manner in which this business is run (TV running, packages strewn about, lack of call backs, etc.) causes me to believe the package was lost by Mailboxes and Parcel Depot, then later discovered -thankfully.

First time I've ever gave a 5 star rating for Keokuk, Iowa post office, but I had a problem with…read morethe key to my mailbox at my Apt. Complex and called them and talked to a young man named Cole. He told me exactly that everything will be taken care of tomorrow since no one was in my area today. He said it will be fixed, took my name and number and will call me tomorrow when it's done. This is the best customer service from Keokuk Post office that I've ever experienced. So if anyone needs help... Please ask for Cole. Very professional and caring. Brenda Huffman Keokuk, Iowa.

I had a delivery of video material sent to me initially in mid-November. I missed it due to a…read morevacation, so I had it sent again by the sender in mid-December. The delivery person was irritable and didn't want to exert to deliver, so they immediately gave up and help my package up at the post office. I was unable to arrange to get there, so I never got my package due to lazy people. Avoid this like the plague.

(It's about 1:30). We walk into the Staples, immediately we were asked if we needed anything, yes…read morewe did. They matched the Black Friday deal that we found online. When we made it to the checkout, we got our saved items. When we asked about one of the deals (spend $10 or more you get a free "easy" button, we didn't know when it expired, maybe 12:00). We spent more than $10, the deal has been expired. We got the button for free anyway! Great place to visit.

Very rude, I said thank you, they didn't speak!! Just all around unhappy employees. If you don't…read morewant to take Amazon returns, don't take it out on the customers!!!!!

I work for a church and I send all of my print materials to Laser Images. They have exceptional…read morecustomer service and do quality work. Anytime I've had a question or an issue with a design Kevin worked with me to help deliver the product I was looking for. Couldn't ask for a better local printer!

The owner has cut the spine off of several Bible study books for me and hole-punched to fit my…read morebinders to make it easier for me to fill in the blanks. She always declines payment and I have to insist that she takes some payment before she will accept. She goes above and beyond to provide friendly and professional service. She also has original hand-painted cards and jewelry for sale that she creates herself if you would like one-of-a-kind cards or jewelry. Definitely worth a trip to this business.

These folks will bend over backwards to accommodate your printing needs. And, some are my needs are…read morecomplicated, and I'm so glad that Lynn is there to tweak my work, making sure it is exactly the way I want it. They've saved me numerous times with some of my screaming deadlines. Also, their prices are reasonable.

Okay I gave them points because it was easy. But when I asked the date they told me the wrong one…read moreso mayhave to start the process all over again. And it was 1.20 for like one printed paper WTH?

I was in here a number of years ago and their prices were exhorbitantly high. When I asked the…read morecounter person why they charged so much she replied, "because we can." Staples is cheaper and the service is better.