Always have had a great experience when shipping things at Goin' Postal. The employees are always…read morefriendly and helpful. The shipping materials are a good price as well. Definitely recommend coming here for your shipping needs.

This company went above and beyond any expectations I have had. My son hit the mother of all…read moremailboxes, one that was so finely constructed, it would be impossible for us to fix on our own. After looking at several options and getting recommendations, we chose Mailboxes by Design. I spoke to Beth, who was outstanding in communicating with us in a timely manner about their estimate and job details. Two days later, I receive a very happy mailbox owner who was shocked and amazed he had a new post installed already that he could not be happier with. I would recommend them in a heartbeat!

Worst company ever! I ordered 2 replacement pieces for my mailbox off of their website. The door…read morewith the knob is exactly what was pictured....but they sent me a door with a ring???? When I called to discuss, the woman was completely RUDE and told me that I can return the items for a 20% restocking fee. What?! You sent me the wrong item! I returned the items and received a refund for $76 on a $95 purchase. Scammers!! What business in their right mind needs to charge a restocking fee....except those that are incompetent and CANNOT stand behind their product!! Guess they can just mail the wrong parts to you whenever their low on sales and still make money off of their customers! I am a business owner, as well....our repeat customers LOVE us because we stand behind our products. I would NEVER disrespect them like this. Good luck with your piece-of-crap mailbox business....because you can only screw your customers once....NO REPEAT customers for you. I will be sure to tell all of my 300+ neighbors in our subdivision that have the same mailboxes. AND I'll make sure that they all pass it on to their family and friends and co-workers, etc. Trust me.....their are other more DIGNIFIED businesses that sell mailbox parts besides you. Go F- yourselves!!!

I have used the Village Post for several years and there service is excellent. It is very helpful…read moreto have a box there - I know my deliveries are safe.

I have been using The Village Post to receive and ship packages for 2 years. They have provided…read moreconsistently superior service with a smile. They have gone above and beyond a number of times calling to alert me of package deliveries when they knew I was waiting on something. I recommend this business.

Great customer service, even though it was a little pricier than more places I'd rather spend the…read moreextra dollar than get disrespected with bad customer service

This location is wonderful. The staff is friendly and helpful. I recently had to ship a box to my…read moregrandson who is serving in the United States Navy. I had some concerns about the address and the staff eased my concern. We double checked the address. And the staff assured me the box would be there in 2 days. Before I left all of the employees thanked me for my grandsons service. I thought that was amazing. Oh and yes...2 days later my grandson had his box!! It is such a breath of fresh air when a company like UPS goes over and above to serve the community! Thank you so much. I'm so grateful for your exemplary service!!

Went in for the soft opening yesterday and everything was top notch. Very clean and professional! I…read morelove how convenient it is and in a great area.

From the owner: We run a family-owned business dedicated to simplifying tasks for customers, treating them like…read morefamily. Our services range from mailbox rental to shipping, copy, print, fax, and beyond.

I had to return a pulley I bought off Amazon and stopped in here to do that. I had already printed…read morethe return code from Amazon and when I got to the counter I handed that to the clerk. He zapped it with his hand reader and said 'ok, your good to go.' I was in and out in less than 20 seconds! A+ UPS!

I was in line about 5 back, they don't have a clue to have who work at this UPS. A Karen shows up…read morein line behind me having a fit. She finally storms up front and just cuts in line. She said I just have a box to send I will be quick. BS!! So I of course I said something and the lady working said she would be quick and will then get to the people in the line once she is done with the Karen. How is this right, this is BS! So I left and went to Fed Ex and they were great!! Don't go to UPS in Troy! This is why our country is turning to crap, people like the Karen and the employee, UPS lady should have told Karen to get back in line, she can wait her turn like everyone else!

I have used this store frequently over the years, mostly for my many, many, Amazon returns. They…read moreare always super fast and all of my packages have gone back to Amazon. When sending out normal packages they arrive in a timely manner. Today I used their print services for the first time. I emailed them the file, they responded promptly (special shout out to Melanie for such a polite and professional email!) and the print was ready incredibly fast. It was a larger print, 11x17, lots of colors, cost a little over $1, and great quality. I love this store!

This is more a review of UPS than the local store. We recently paid to overnight ship a passport…read moreto a college kid in New York. The package arrived in destination city at 10:30 am next day but wasn't delivered until 11am the following day or 48 hrs after shipping. Talked with the store manager and he said he'd put in for a claim as it didn't make sense as there was no weather delay. Well the claim got rejected due to weather in Kentucky. Corporate UPS customer service is a joke. This is like them saying they couldn't deliver from Cincy to Cleveland because there was a storm in California. UPS isn't responsible for weather delays. Best say a prayer if you use UPS as they don't honor their word.

Am I the only one who's like - wait - this is the legit name of a business?? Apparently it's a…read morefranchise! I guess Gen Z'ers currently attending nearby UC wouldn't be fazed by a reference from before they were born. Anyway... I didn't need anything shipped but did have to get fingerprinted for a background check. The employee was friendly, efficient, competent, and funny. It's a little awkward when a stranger has to touch your hands, but he put me at ease and made it a quick process. Parking was a bit tricky. I had to park down the street past the business but the walk wasn't bad.

This isn't a legit postal company this is a franchise which makes their money by riding on the…read moreother giants. Absolutely terrible customer service and rude workers. This was a time sensitive document and I confirmed that this would be mailed no later than one day. They accepted my envelope in December 22nd for a priority mail and today is 24th and the tracking number is not even in the system. When I look up the tracking number it says that the number is invalid. When you call them there is no answer. I tried calling them 7-9 times in 48 hours and no answer, not even a voicemail. I mean how useless are you guys???. You seriously may rather drive the thing you want mailed to the receivers address than giving it to them. Save your money guys. This business is a shame.

My wife went here to fax 13 papers. They charged her $14.90. The fax machine did not work. She got…read morea refund and went to the library to fax the same papers. THEY CHARGED HER 30 CENTS. If you need to fax something, go to the library. That way you won't get ripped off by UPS.

Excellent customer service! The young lady that helped me today was so helpful and pleasant. I…read morealways get the best service here.

Avoid FedEx like the plague if you don't want your packages stolen or conveniently misplaced !!…read more Footnote: I finally got my package after a lot of unpleasantness, and in only 78 days! A shipment that should have only taken 7 days.

Our international package was held by Customs and I was notified that Fed Ex needed more details…read moreabout the item either by the shipper or the importer. I called immediately to give a detailed description with information that our shipper told me to relay but then they said they needed a new invoice. I contacted our shipper again to get the invoice sent. Our package was originally scheduled for a certain day and we were going to be in the town where a Fed EX location was so I said we would pick it up there. After the delay I tried to change the delivery to my home online and then I also contacted Fed Ex by phone. After waiting to speak to an agent for 30 minutes I was assured that it was going to be delivered to my home the next day. Next day, I got a call that it was waiting to be picked up at the Fed EX location out of town again so I need to make another trip. I called Fed EX and was told it was at the Fed EX location and that was what listed. Even though I tried to change it and called and spoke to someone at Fed EX directly apparently once you list an address it is permanent. Fed EX can change their delivery but no changes permitted for the customer. I chatted with an agent about my dissatisfaction and the best they could do was say they could get item put on a van but no assurances or guarantees of anything. Thanks a lot.