1. T-Mobile Authorized Retailer

    1. T-Mobile Authorized Retailer

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    New Castle, IN

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    T-Mobile Authorized Retailer

    3.0 (2 reviews)
    Closed 10:00 am - 8:00 pm

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    AT&T Store

    AT&T Store

    2.3(3 reviews)
    0.2 mi
    $$

    Vinny or at least that is what he said his name was very rude. He had on no name tag. I was told…read moreI could drop off my AT&T exchange at any store and I tried to call the 800 number and he was pushing me out coughing on me using the F word several times. I did business with this location several times and never met him. The door was locked when I arrived and he locked them again after I left. Why would they have a person like that working there alone. For now on I am going to Greenfield or Muncie because this location lost my business.

    I don't usually write reviews but this time I'll make an exception. I bout 2 phones with cases and…read morescreen protectors a couple months back. They put the screen protected on mine wrong. Told me it should go away In a coupe of days and if not come back and they would replace it. It didn't go away so I went back. A new person was working and did not feel comfortable putting it on and asked me to return later when someone else was there. I came back 2 more times and was told they were out of the one I need and to try again. I did and the same story. So...today I try again..the new "manager" told be that I was out of luck and it was not his fault that it was the responsibility of the previous manager to handle. Even tho they said that they cover that. He said it's the risk I take when I have some one else put it on. I support local business and don't usually shop out of town. But in this case I will never go back again. He was rude and arrogant and condescending. When I asked who I could talk to other then him his response was no one and told me to leave. If I could give zero stars I would.

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    T-Mobile Authorized Retailer - mobilephones - Updated September 2026

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