The UPS Store

2.6 (5 reviews)

Shipping Centers, Printing Services, Mailbox Centers

Closed • 8:30 am - 2:00 pm

Updated 3 weeks ago

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The UPS Store - Shipping Centers Near Me - Waterloo, Illinois

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Renee I.

Elite 26 All-Star

130

624

1215

7 months ago

Had to drop off an Amazon return and had great service. My item was accepted in its original box despite a different ups store telling me I needed to place it in a bag. The young man at this store looked at my box and that I had brought a bag along then said not to worry about it. He was so nice. read more

Business owner information

Local

Hello Renee I., thank you for your positive feedback. It delighted us…

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Diane M.

47

37

4

3 years ago

Wow...I would think that it should be customary for the employees to at least say hello to a customer. I walked in at five minutes till six with my packages all labeled so no work for them to do, I said hello to the three girls standing in the store, one vacuuming, and the other two behind the counter, not one of them said hello back. I laid my packages on the counter, and then said thank you.not one response from any of them not one word the whole time I was in there. I bring packages several times a week, and I am just amazed at the lack of customer service or even the ability for the employees to say hello. read more

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Kevin G.

79

12

6 years ago

Went in to ship five large boxes each 33 pounds would have been several hundred pounds worth of shipping. Had items packed with Styrofoam and boxed but did not have any tape to run across the very top flap. Person at the desk refuse to take the boxes because they didn't have tape on them and refuse to take them because he doesn't get paid to tape boxes! I ship items for my work constantly always with UPS store in my seven years in this job I have never had a UPS store refuse the package because the top flap did not have tape on it!! This store either has VERY lazy employees or the owner is the kind of person who likes to squeeze every penny out of his customer that he can. This location of the UPS store has now been blacklisted from my company and we will never ship parts from here again. I hope the $0.12 cents of tape was worth it. read more

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kimberlyn p.

0

5

0

5 years ago

I had a couple issues returning Amazon purchases, Vanessa was super helpful and had me in and out in under 5 minutes!

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GW C.

0

19

0

5 years ago

Have tried calling for last three days and they refuse to answer the phone. Left a message to please call me back and never heard a thing. Apparently a terribly run and managed business. They deserve less than 1 star. read more

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More info about The UPS Store

925 N Illinois Rte 3
Waterloo, IL 62298
Directions
(618) 939-0110
Call Now
Visit Website
https://locations.theupsstore.com

Payment methods

Does The UPS Store take credit cards?

Yes, The UPS Store takes credit cards.

From the Business

Specialties

The UPS Store #6930 in Waterloo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Waterloo Plaza.

History

Established in 2017.

The UPS Store® concept was introduced in 1980 as Mail Boxes Etc.® - a convenient alternative to the post office. Throughout its evolution, it has continued to define and lead the business services category it created. In 2001, UPS® acquired Mail Boxes Etc., Inc. In 2003, the two companies introduced The UPS Store® brand. On April 7, 2003, approximately 3,000 Mail Boxes Etc. locations in the United States (at the time, nearly 90% of the domestic U.S. network) re-branded as The UPS Store and began offering lower (around 20% on average) UPS-direct shipping rates. In 2012, Mail Boxes Etc., Inc. became The UPS Store, Inc. The centers remain locally owned and operated, and continue to offer a variety of packing, shipping, freight, postal, printing and business services, with convenient locations and world-class service.

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Sidebarr Technologies

5.0

(2 reviews)

Great service and great to work with. Guys are…read moreknowledgeable and patient to help you. I would recommend to all.

Kind and courteous service as always. Broke my screen again! Twice in 6 months. They were able to…read morefix it quickly and perfectly!

Champion Dry Cleaning

5.0

(1 review)

Fast, friendly and garment was clean and fresh. I found my all weather rain coat in the back of the…read morecloset, it hadn't been worn in years. They made it new again

Pegasus Delivery Service

5.0

(2 reviews)

on time as promised and great follow up throughout the entire transaction, could not ask for better…read moreservice!

Chris was very nice to work with. Very straightforward and respectful guy and he let me know every…read moredetail he could provide. I needed fireman jackets picked up and shipped which is definitely an atypical job for a courier service but he was very flexible and responsive throughout the whole transaction.

Ashlock Removal Service

3.0

(2 reviews)

Pickup was quick. Fast and friendly service! Would recommend if anyone needs things removed.read more

We had an appointment today and they never showed up. They never called to explain why and I…read morecalled and texted and still received no response.

Wade's Junk Removal

5.0

(1 review)

I just had Wade's Junk Removal take a way a mattress, box spring & bed base for a good price and…read moregood service. They can be difficult to get rid of because many places do not take them. Support small businesses when we can!!

From the owner: Wade's Junk Removal is a reliable, fast, and affordable junk removal service proudly serving…read moreJefferson County, St. Louis county, and surrounding area's. We handle everything from household cleanouts and furniture removal to construction debris and yard waste. Whether you're cleaning out a garage, moving, or managing a property, we make the process stress-free. Friendly service, upfront pricing, and responsible disposal — that's our promise!

Simple Moves

3.8

(256 reviews)

Professional, efficient, friendly and hard working. They took all the worry out of our move…read more Thanks again for your efforts and hard work!!!

they were on time, listenEd carefully, worked quickly, and fit in as much as they could in the hour…read morewe paid . Plus, they were extremely polite and good natured about this move on a very hot day.

The UPS Store

3.0

(26 reviews)

Even though all I ever do is drop off packages, I love the ease with which it works here. They do…read morea great job, make it easy, and are always super friendly and nice.

Ugh. Went in on a Wednesday morning to get copies of my business card for the day since I was out…read more The manager, Shelly, helped me. During the entire interaction, she kept trying to tell me what I wanted rather than listening to what I wanted. A completely unnecessary interaction.

The Print Shop

5.0

(1 review)

I have used THE PRINT SHOP for a number of my business needs. They have always provided top notch…read moreservice that is on time! Steve also has a great sense of design and is happy to review and offer improvements so that the end product meets and exceeds my expectations. The pricing is great and in most cases better then the bigger shops- a great value for money,

From the owner: We are a Local Full Service Printing Company.read more

US Post Office

5.0

(1 review)

This is not my hometown Post Office, but I go to Lebanon fairly often because my gym is there. The…read morepersonnel here tend to be more helpful than most Post Offices.

St. Louis Teachers' Recycle Center

4.8

(4 reviews)

•$

Super awesome place! Stopped in randomly and ended up leaving with a bunch of cool stuff. Highly…read morerecommend if you're in the area and into crafting, decorating, or actually really any -ing! It's kind of like Michael's back room full of unsold stuff, haha.

I came here for some volunteer work. Basically this is a teacher's supply store, where teachers can…read morecome and buy classroom supplies, at a very discounted price. They do have a lot of other things however, such as office supplies, and there's actually no restriction that only teachers are allowed to come here and shop; you could potentially just be a college or high school student and come here for physical supplies that might help your studies. The items here are really discounted quite a lot, so you'll definitely get a good deal. However I'd maybe go so far as to say that there's too much stuff here. I don't think this will be a problem if you are a shopper, but from the perspective of the management, there might be a bit too much stuff here for you guys to handle. Maybe you could consider eliminating one category of stuff. This place is also affiliated by the arts and crafts studio, as it's run by the same person and uses the same supplies https://www.yelp.com/biz/play-your-art-out-ballwin

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

G. C.

0

5

0

6 years ago

First reviewer's complaint is typical of all of this owners three nearby stores - they think it is ok to "hate" you if bring in a prepaid label. I could go on and on because these issues are across-the-board at ups franchisee stores - ups support told me to post a video of this to social media but offered no other support. Apparently ups is "part" of the problem because they lock these owners into an agreement that they are unhappy with. read more

D B.

0

1

0

5 years ago

There is a bald guy extremely hostile behind the counter in this store. He screamed at me as soon as he heard my accent! Can't believe he is allowed to run a UPS franchise. All I did was walk inside looking (as I am) "Native American". (Mexican Aztec) Racist!! read more

The UPS Store - shipping_centers - Updated July 2026

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