This is THE WORST location for UPS ever. They are unhelpful and obviously have muuuuch better…read morethings to do than their jobs or in the very least ring you out. Make sure to get a receipt because I'm fairly positive that THIS is where things go missing.

The worst customer service I have ever experienced at a UPS or a USPS location! (Actually, the…read morepeople who run the counter at the USPS in Des Peres are some of the most lovely people you can encounter in public!) I'm not a big profit center for this UPS Franchisee. I'm a small business owner and I drop packages off packed and labeled, so they only receive a fee from UPS for scanning my package. I drop off 3-4 times a week, and have done so for at least a decade. Today, I dropped off one of my regular packages, a tuck and fold shipping box. I usually tape the folded in area, but had missed taping this one. I needed a ONE INCH piece of tape, and asked if they could help. It was a $1 charge for them to "tape" the package. This UPS location is very close by and today I didn't grab my wallet on the way out the door. I did not have one Dollar for a one inch piece of tape. They stood firm on the $1 charge, absolutely would not just put a small piece of tape on my self closing box. I completely understand charging $1 to tape a box. I would be THRILLED to pay $1 for them to tape up a regular box, one with 4 flaps. But this was a tuck and fold shipping box, they see me there several times a week, and it wouldn't have cost them one full cent to add a one inch piece of tape for me. I believe they receive $0.50 to scan every one of my boxes, so they don't make much money on me. But they have lost more than $1 on me, tomorrow alone, not to mention the holiday season. I will use the nearby UPS drop box from now on, or use USPS. Employee turnover is a good way to gauge any business/management team, and the turnover of employees at this location is high, so between that and reading these reviews, this location proves itself to be run by someone who has no idea how to run a team or maintain a customer base. It wasn't worth the loss of One Dollar to get me to write this review...or all the other One Dollar negative reviews! Check your losses UPS Des Peres!

We were creating a brochure for the sale of our home and the staff was helpful and professional…read more They assisted with the design and the finish printed product looked wonderful. Only slight downside is the expense, but the cost is probably the same in most places

Service was amazing, employees were incredibly helpful and they ensured that the product I ordered…read morewas top quality and looked exactly how I wanted it to. I also received my product (poster) the day after I ordered it, and I didn't have to wait weeks for it to be finished. Overall, amazing, polite, and kind staff, and I will be recommending this FedEx to my friends!

Needed to return a package, and stopped at this location on my way to work. Service was quick, the…read moreinside was very clean and organized, and the woman assisting me was very polite. She packaged my items up for me with no problem and ensured i got my tracking numbers.

This is by far and away the very best UPS store I've ever been to in any state! The owner is…read moretremendously knowledgeable and friendly as is the entire staff! They are incredibly service oriented and the value for what you get is wonderful! I would recommend them to anyone! Great value. Great service. Great people!

Out of town trying to confirm a package hold, and FedEx won't allow you to call individual store…read morewhere package being held, just makes you run through their central call service, no personalized service. Done with that.

Michael was very informative and helpful. The store is very clean and there was no wait for…read moreservice. Overall a wonderful experience.

I came to Blust with a vision for a necklace for a 16th birthday but wasn't sure how I could make…read moreit happen. They did! Together we created my exact vision in my budget. They were brilliant csi helpful. Spent so much time with me. Thanks Blust

The responses were quick and detailed, making my decision to use them an easy choice!read more

At one time I lived in Valley Park and used to visit this Post Office somewhat regularly. The…read moreservice is always friendly and nice and while it can fill up there aren't too many people that know its tucked away back there. Today I visited on my way to I-44 so it was very convenient. Support USPS! I'll be back!

Best USPS experience in my life. Worker Tammy helped us a lot and wished a great day. Highly…read morerecommended!

Last week I unexpectedly met the delivery driver as I was leaving and he was arriving…read more What a super Polite and Professional person. Up to this point I have only interacted via technology with Pleats. They make everything so easy. Place the bag outside twice a week get perfectly cleaned and pressed clothes back. It was nice to see the people are first rate too.

Terrible terrible customer service. My husband dropped off his suit to be dry cleaned for a…read morewedding. He specifically chose Pleats because their website says they are open on Saturdays from 10am - 2pm, and he knew he would need to pick up the suit the same day as the wedding (on a Saturday) because we had been out of town. Their website AND Google listing said they were open on Saturdays. Lo and behold, he gets there Saturday morning at 10am sharp, and they are closed. Multiple other people arrived to drop off clothes because they were also under the impression that they were open. My husband ended up having to go to three suit stores to try to find a similar suit (he was a groomsman) and spent $350 on a new suit. The suit did not match perfectly and he looks out of place in the wedding photos. He also missed the groomsmen lunch. It was an extremely stressful morning to say the least. I also looked at the reviews, and the owner was aware that the site is incorrect and didn't bother to change it! It has been a month since this occurred, and the hours are still not updated. We contacted the store, and they said that the hours are correct on desktop, but not on mobile devices. I would say that the majority of people looking into the hours for a store are probably doing so on their phone. We requested a reimbursement for the suit and they declined. Horrible, horrible service, especially considering they knew their hours were misrepresented before this even happened to us and they had an opportunity to correct them. Will never, ever go here again.

Nice, knowledgeable people- well staffed. They meet your needs and answer any questions you may…read morehave without any unnecessary "upsell" tactics. I will continue to use them as any needs I have arise.

Fast friendly service. Employees go above Ann behind to follow your specific instructions. Most…read moretimes I have Macy returns and Amazon returns and they also assist with tapping.

Just pathetic. I stopped by on a Saturday morning to print two documents. The one computer they…read morehave doesn't work and the woman behind the counter has no customer service skills to check on people. Worst fed ex ever please just bring back a regular kinkos,

Love this location - friendly & eager to help. I'm usually a self service kind of customer but…read moresometimes I need an assist & the staff here know their job & have a team approach if they need a consult. Even the music is great. I usually walk in here irritated or in a rush & walk out feeling like everything will work out.

I've been in there the past three weeks FOUR times to get my passport updated. Half the time there…read morewas no passport agent on duty during their posted hours. Today I went in during their 'walk in' hours and was informed that they were booked the rest of the day. I was the ONLY person in there. I had all my documentation on hand, filled out and just waiting to be signed. The 'passport agent' on duty told me they were booked and she could not assist. When there were NO OTHER CUSTOMERS IN THE FACILITY! I addressed the sign on the wall which showed the times for walk in appointments. This government employee would not budge. In the time she was arguing with me, my passport submission could have been completed. This facility does not provide service, they cultivate laziness and seem to relish in it. Avoid this hell-hole at all costs.

Don't think you can get a more poor service post office. they really do not care if you get mail or…read morenot, including businesses. As a business in the Kirkwood area , we go days with not seeing a mail carrier , not just delivering our mail but Nobody in the building. Don't bother trying to call them to find out the issue , they do not answer.