Really annoying that they didn't bother to insulate anything. Electricity bills are expensive and…read moreyou can hear someone cough if their unit is connected to yours

Living in this apartment complex has been a delightful experience for me since the past few months…read more The rates are quite fair considering the high quality of the units and the exceptional amenities provided. I have only had positive encounters with the staff, particularly with Kunlé from the leasing department. He has consistently exceeded my expectations by providing generous assistance, even during the last minutes before closing time. In summary, residing here has been truly enjoyable, and I would enthusiastically suggest it to others.

Everything needs a redone. They need to take out the trash when it is scheduled to be taken out or…read moretake it off of our bill. They also need to make sure they're keeping up with their attendants when they call.

TRAPPED AT GRAFTON PARK, VIDEO shows that no snow removal was even attempted on walk ways to…read morethe parking lot. NOTHING done to parking lot, they let the snow accumulate to above‼ vehicles bumpers. 25+ vehicles cannot get out without RESIDENTS digging/shoveling them out. No one Could go into work today, attend to a Medical/Family emergency etc. Do not know if management will even clear ANY snow by MONDAY MORNING . DO NOT MOVE HERE EVER. Everything breaks down, carpets are Not even Truly cleaned before you move in. Maintenance is very SLOW to get to work requests, IF the office Even acknowledges them or ACTUALLY LIE TO YOU SAYING IT WAA ALREADY FIXED AHHH NO‼ . THIS IS ABSOLUTELY NOT A "RESORT LIKE" EXPERIENCE ‍ , as they describe themselves. Valet trash An Additional PAYMENT for TRASH VALET just "Simply doesn't pick up the trash" at least 5X/Month.You are never given any apology, explanation, notice, OR REFUND/CREDIT for their dropping the ball on this PAID AMENITY. ANY GOOD REVIEWS, NOTICE, THEY ARE "SIX-EIGHT YEARS AGO ‼ Soooo def hmmm before touring this place

We have lived here at Essex for a couple years now and I can truly say it feels just as new as the…read moreday we moved in. Dre keeps Essex looking fresh and new and the staff is always friendly at the desk!

I love Essex! Loni is truly a joy to have as a property manager. She is very knowledgeable with all…read moreof the questions I've had & truly pushes Essex over the top! The community is kept very clean and the resident events are so much fun!

Good: ideal location for students, free parking, reasonable price for the area. everything…read morementioned is indeed promised. friendly staff. Bad: I was told there was a $500 discount on the first month of rent as well as a free application ($350 application fee) if your information was finalized before Febuary 4. I applied in mid-January and was only approved in LATE MARCH. Don't bother emailing they will just ignore you. you are better off bothering the staff at the leasing office until you are reached by the company. Overall typical housing company leasing to students. Not above and beyond of course, but average.

I lived at Lennox Flats in Columbus, OH and had ongoing serious maintenance and management issues…read morethroughout my lease. The most concerning issue was a repeated fire alarm malfunction in my unit over almost a year. Despite multiple reports to management and assurances that it was fixed, the problem continued to recur. At one point, even after being told it was resolved, the alarm malfunctioned again. This was a significant safety concern, and I also involved the Columbus Fire Department and City of Columbus due to the ongoing issue. During the summer, I also experienced repeated air conditioning failures, with indoor temperatures reaching unsafe levels (around 90°F). Multiple maintenance visits were conducted, but the issue persisted for months. I was repeatedly told the problem was "fixed" when it was not. At times, I was advised to use fans or open windows despite unsafe indoor conditions. The apartment manager at the time was also extremely unprofessional and combative in her interactions. On multiple occasions, she responded to maintenance concerns in a dismissive and hostile manner, including raising her voice and placing blame on me--for example, stating that issues could be resolved if I simply opened windows or used fans, rather than addressing the underlying problem. As a result of the AC failure, the leasing office promised compensation for hotel stays and inconvenience, which was never provided. Overall, my experience reflected poor communication, repeated unfulfilled maintenance assurances, and lack of reliable resolution for safety-related issues. I would not recommend this property based on my experience.

The hub is a great place to live! The maintenance crew responds quickly and the building is safe…read moreand clean.

We had a fantastic experience at this apartment complex. The apartments themselves are beautiful…read moreand have a very modern feel overall. The kitchen boasts beautiful cabinets that offer a lot of storage. Granite countertops are throughout and look really nice on the 'island' portion. It is a very good looking and impressive apartment is the bottom line. All the appliances worked without issue and in the 2 years we lived there, we never had anything close to a major maintenance issue. When we did reach out to them, they were there very quickly and were always polite. The 1.5 baths were very nice in an apartment this size. The master bath has a huge mirror, a walk-in shower, and plenty of room. We liked the bedroom a lot and were happy with all the storage space. Do note that there is carpeting in the bedroom and walk in closet, but it was extremely clean and well maintained. You cannot beat the location! Right in the heart of the Short North, basically walking distance to everything. We were able to bike to campus for work and get to where we needed without issue. Initially we were concerned with the noise levels, but our apartment was located in the back and overlooked the courtyard. It was very quiet, and we could rarely hear our neighbors or the street. If noise is a concern of yours, I suggest waiting for something that is around the courtyard (which is awesome by the way). The staff was great, and the building was very well maintained. It was always clean, and we never had a problem with mail or packages. There was never an issue with the elevators, even when moving in and out. All of the stuff you don't want to deal with, garbage and what not was convenient and clean as well. We loved this apartment and the only reason we didn't stay longer is that we moved. You won't be disappointed by The Hub.

I didn't want to review this place because it's a hidden gem and I didn't want others to know about…read moreit, but this is the BEST apartment complex I have ever lived in. The property manager is professional and has a high sense of urgency. My apartment was very clean when I moved in and they fixed work orders within a day. The clubhouse has a pool table, coffee, and a little workout area. The workout area is very small, but the clubhouse is a nice feature. If I ever move back to Columbus, hands down I will move back to The Benchmark Apartments.

Overall the benchmark is the best value apartment of the many different in this area…read more + Security Guard drives parking lot at night, the sense of nature and community, Gym membership, low utilities & great value, flexible lease terms, nice cabinetry and space utilization, high ceilings, pool, Starbucks machine, right by cool bars and shops, Really couldn't hear cars or the nearby train, maintenance guy is so nice! They do fix issues quickly and are helpful at the office too. - Parking is LIMITED, the common walk ways need pressure washed or cleaned better, and thin ceilings caused us to hear upstairs neighbors EVERY night, our side wall we only heard our neighbors dog barking sometimes. THE KITCHEN SINK SUCKS SO BAD (this may just be our sink but maintenance said it was how it's designed the hose just dangles) Absolutely recommend its a great place, only wish they had bigger floor plans so I could stay longer!!

Pro's: - location -…read morereasonable price for apt in Grandview - new appliances - pet friendly - quick maintenance team - valet recycling every Friday - washer/dryer in every unit - bike racks - key entry for every building Con's: - no amenities - next to an apartment complex for former homeless people - expensive and limited parking ($65 per spot) - can't let your dog off the leash in the grassy area

Best apartment living experience I could have asked for. Tina, the manager, is extremely kind and…read moreattentive to requests/issues. There are numerous examples I could give, but just know your concerns will be promptly and properly addressed. Rod, Don, and the rest of the maintenance/groundskeeping team keeps the place looking great and are also quick to address any issues that may arise. The convenient location also makes it a great place to live - with a COTA bus to get you to OSU, UA, north campus, and the Short North, as well as all of the attractions around Grandview, I cannot recommend them highly enough!

During my 6-year stay at Sawmill Commons, I had a wonderful experience that I can't speak highly…read moreenough of. Their prompt and efficient problem-solving abilities along with their professionalism and kindness stood out to me. The maintenance team works swiftly, and the leasing office staff are exceptionally pleasant. My time at Sawmill Commons will always be remembered fondly as it truly was a delightful place to call home.

I just moved in a week ago. I could not be happier. Not only has everyone in the office been…read moreincredibly nice, I felt they tried to get me the apartment I wanted as soon as possible. It took over 2 months but it was worth it. The apartment was completely renovated and even had new carpet. I had one minor issue for the move in checklist and it was remedied by maintenance within 2 days. Possibly more important -- this complex is very, very dog friendly. From the women in the office (Brianne, Amy and Deann) to every neighbor I have met -- they are all so nice to my dog and to me. This is a friendly place. I loved the layout of this apartment and that's why I chose it. I had no idea all of the other things here I would love. I was selling a house and worried about apartment living -- now I wonder what took me so long. I have not rented for many years, and this life is way better than I remember. I have to give Casto credit-- this place is well taken care of, and they have hired an exceptional staff here.

I have officially been at Bridgestone for a little over a week now and I have to say it was one of…read morethe most wonderful and smooth move-in experiences I have ever had! Destini in the office is AMAZING and has been such a joy to work with over the past few months, getting everything situated. I moved from NW Columbus from a 1 bed, 1 bath to Bridgestone, where I am getting a 2 bed, 2 bath for much cheaper. Not only is the rent super affordable, but my apartment was just updated, so it is super nice! Being on the first floor, I was nervous about noise from my upstairs neighbors, but it hasn't been bad at all! In fact, I have had more neighbors introduce themselves to me and welcome me to the complex in the past week than I had my entire four years at my old apartment. In short, I am extremely pleased so far with my experience at Bridgestone Apartments. I can't wait to see how this new chapter in my life goes :-)

Best place to live in Lived here 2 years and I wish that I…read morecan stay more but looking for 3 bedrooms now I hope that they have 3 bedrooms I would stay for sure 2 years with out problems or even complains very helpful staff and very fast and kind maintenance

Great apartment complex! Good staff and maintenance, good location. Kept clean, highly recommend!read more

I've lived here for a year. It's a great place to live but electricity is out of control…read more The management team takes great care of the building and the tenant's maintenance needs. There are some great employees who work here and the amenities are nice to have. Removed a star because sometimes packages and deliveries can be a hassle if it's not business hours because the drivers will not be able to access the building unless they have your code (they never read the instructions) but that's not the building's fault. Lastly and most importantly, PEM, the power company, overcharges for power. The bill is more ~double what it is for a house 3x the size of your unit. Expect to pay $200+ in the winter and $300+ in the summer.