There are many Vape shops in the Knoxville area but this location is the kindest and most helpful I have visited. The owner was onsite the day I visited and was very friendly and knowledgeable. The staff was excellent and I felt as if they went above and beyond to make sure I was satisfied with my selection. This store has a huge selection of top of the line juices and also very knowledgeable about the products they are selling. The pricing is the best n town by far. I would highly recommend this store to anyone looking for quality service and products in the vape business. read more

Staff was incredibly kind and helpful, selection was ok, prices were good. Easy ingress, egress, and parking. I got a few extra clearance vapes to try and a couple were past the expiration date, so check dates on clearance items. All in all I spent $78 on about 8 vapes total. They didn't have my usual flavor so I got a bunch of others to try and I still can't stand most vape flavors, but now I know for sure lol Normally I get my one kind, it lasts me several months, and then I need to replace it. It's been a struggle finding a place to go where I can figure out what to get when I can't find my usual, but I feel confident about learning more about everything through this shop. I smoked cigarettes for all of my adult years until using a vape helped me quit smoking in 2018, still one of my proudest achievements in life. Now I use the vape rarely but it does a lot of heavy lifting when I do. I'm not trying to make consumption of a chemical my whole personality, I just need a thing to deliver that chemical into my system that isn't gross, and I need to be able to buy it at a place that doesn't make me feel gross. We've got the latter covered with this shop outright, and I'm confident they'll help me resolve the former as well. Def the best vape place I've ever been to read more

Best variety and stock in Knox, always extremely helpful. They don't hesitate to go the extra mile, great pricing. Dave is a go too when I make my weekly stop. read more

Super friendly folks with a large selection. Tons of different brands to choose from. Ideal location not out of the way. Also have a loyalty program. read more

This is the only vape shop my wife and I go to. They are very friendly and helpful. They never ever seem like they are In a bad mood. Always greeting with a friendly smile highly recommend. read more

The best in Knoxville. A large selection of products and the friendliest staff in the world. These folks are the very best at what they do and know just what you need. They helped me stop smoking and continue to help me to this day. They're really like family to me. read more

The Vape Shop helped get me started with vaping over a year ago back when they were just a little booth in a flea market. Now they have a brick and mortar store, and it's awesome. Couches, TV, coil-building tables, and a voopin' stand in the bathroom. Plus, their sampling set-up is top-notch. While The Vape Shop has an awesome selection of products, from juices to gear, that's not why I go here. I go to the Vape Shop because the people who work here are friendly, helpful, and honest. I've never seen anything but exceptional service from every single employee at The Vape Shop, and I can say that with full confidence. I cannot recommend this store enough, and while I don't live in the area anymore, I'd rather make a long detour to The Vape Shop rather than deal with another place. While Knoxville has other shops that are great, The Vape Shop is better, and it'll always be the one I head to. If you're looking to quit smoking and have no idea where to start, stop by The Vape Shop. They will help you. On the other hand, if you're experienced in all things vaping, The Vape Shop will not disappoint you. I send all of my newbie vaping friends here, and I've yet to hear a single negative thing about this place, and for good reason. read more

Amazing customer service. I knew absolutely nothing about vaping when I walked in the store. I had been given a rig that I didn't know how to use and honestly I was not too excited about putting down tobacco and starting to vape. They patiently explained everything I needed to know and explained that they used to be smokers also, but were able to stop through vaping. Then they talked me through what flavors I would most likely want. I was able to sample flavors for 99 cents, 50 cents of which was refunded when I made a purchase. I was in the store for over a half hour and never felt rushed or pressured to buy anything. And I haven't smoked a cigarette since I walked out of there! Will definitely be returning to the vape shop. read more

I started my vaping career in this shop. I permanently put down 2 packs a day for 27 years twenty minutes after walking out of this shop with my itaste CLK! Haven't craved a cigarette since. I've upgraded gear, but haven't even thought of a cigarette. The staff here are exceptionally friendly and knowledgeable about the gear they carry. The slim fella with the spiked hair and long gotee talked my wife through every aspect of that Innokin stick. Cleaning, changing coils, everything! I've been several times since for coils, a tank or two, and a refill of Outlaw juice. My experience is always the same. I could live in this place if they'd just let me set up a mailbox. Customer service done right. Love this shop! read more

Best guys around with sales and free juice fridays. You won't find a kinder more helpful and friendly atmosphere anywhere and of course some awesome deals read more

You just cannot beat The Vape Shop for great customer service and great conversation in general. Great guys who are honest. They will try to help you find what you would want or need NOT what they want to sell you. There prices are the best around and selection is awesome. Juice selection, Mod Selection, just everything you could want or need. If you are reading this to see if you should go to The Vape Shop or somewhere else, just do yourself a favor and go to The Vape Shop. There is no better place in Knoxville for your vaping needs. :) read more

My favorite Vape shop by far! Love everyone that works there. They are always so helpful, knowledgable & especially patient with my ignorance on priming coils lol. These guys have saved me several times. They carry the best of the best in equipment & delicious juices, my personal fav being Raging Donut. This will always be my go to Vape shop. read more

Phil real cool guy just got off the phone with him! know what he is doing ome to this shop:)