Received a bill for additional $ due ONE yer after treatment. Called and left billing dept multiple…read moremessages (could never get someone to answer the phone) to ask for an explanation. No one ever replied to explain the balance due or why it was billed so late. Very annoying to receive a bill month after month with no reason as to why!

From the owner: About Us South County Foot & Ankle is a standout podiatric…read morepractice, offering non-invasive and minimally invasive techniques to provide excellent outcomes for their patients. The expert team of board-certified podiatrists serves patients in multiple locations across the state of Rhode Island, including Lincoln, Scituate, Providence, Wakefield, Warwick, and Westerly. They treat a wide variety of conditions for all ages, giving personalized attention to foot disorders, including arthritis and bunions. They also provide onsite diabetic foot care to help prevent long-term health complications. The state-of-the-art practice treats acute and chronic conditions that affect the health and mobility of their patients and provides customized solutions onsite, such as shockwave therapy for heel pain and tendonitis. If you're an athlete, they have the expertise to treat sports injuries as well. The experienced podiatrists spend time educating their patients, helping them understand what treatments are offered so they can make well-informed decisions about the right care for them. For reliable, comprehensive foot care, schedule a consultation with South County Foot & Ankle. Call or also use the convenient online booking tool today.

I love this dental facility! Everyone is very caring and responsive. I have been going here for…read moremany years and have always had excellent care. I recently called them because I was experiencing some pain and was leaving the next day on a trip. They got me right in same day, took X-rays and determined the problem. Dr Renner and assistant Jen fixed the problem and I'm able to go on my trip with peace of mind and no more pain!!

Today was my first time there. Everyone there was so nice including the Doctor. Imhave anxiety but…read moreI was very calm. They helped me thru the anxiety. i recommend Arrowhead.

I was operated on yesterday to dissolve a very large kidney stone. The nurses and doctors were…read moreexceptional! There was no waiting, I went into the surgical suite exactly on time. I was kept warm both before and after surgery. I was kept fully informed of what was going to happen by the surgeon, Dr George Turini, the anesthetist, and the nurses. The hospital itself is spotless. I can't praise this group of professionals enough. Thank you for taking care of me. Judy Chase

My mom just died in hospital hospice at Westerly Hospital. It was a horrible, horrible experience…read more I will lead with the worst part. I spent the last 72 hours straight with my mom, on a chair next to her bed (I was with her before that as well, but was especially careful to stay with her towards the end). On the morning of her passing I saw that she had stopped breathing. I knew not to say anything since I have seen that hospitals want to hustle people out as fast as possible at that point. They do not care that there are studies showing that heart stoppage and brain stoppage are not the same at all. It can take days for brain cells to die. People who went into cardiac arrest and who were revived have had memories of the experience that lasted up to two hours after their heart stoppage. So, after forty minutes, a nurse came in and checked her. She looked at me, and I nodded. About fifteen minutes later the doctor came in; a woman in her 60s. She checked my mother's heart rate at turned to me and said "Your mother is dead." I said to her, "Can we step outside the room and talk about this." She replied that there was no need to because my mother was dead. She said this LOUDLY. I told her that it was my preference, and also that there was a lot of data that people's brains still worked for a period after their heart stopped. She said NO, YOUR MOTHER IS DEAD. THERE ARE ONLY TWO PEOPLE IN THE ROOM NOW, YOU AND ME, BECAUSE YOUR MOTHER IS DEAD." I handed her my smart phone and showed her the 2023 NYU Langone study on the persistence of brain function (and memory of brain function, after the person was revived) after heart death. She looked at it and said "I don't care about that, that is not how I practice medicine, that is not our system, YOUR MOTHER IS DEAD." She was very angry, and very loud. She then left the room and I followed her out and continued the discussion with her in front of the staff at the nursing station. I pointed out that her view of medical reality was not even relevant; I was the daughter and I had made a request concerning talking in front of my mother and she did not honor it. She then left and another doctor showed up. He was familiar with the Langone study. He still didn't think it meant that my mother needed more time in the room. I pointed out that the whole point of knowing about such studies is that they can be taken into account even before standard practice has changed. In any case, I managed to keep my mom's body in the room in the company of loving friends and relatives for the next four hours, and she did not have to hear some terrible person repeating loudly that she was dead while her brain was still functioning. I have to wonder why that doctor was so committed to discussing my mom's death in front of her, even after I had repeatedly asked her not to. Why it mattered so much to her that heart death equalled brain death, and why it angered her so much to have this questioned. The day before my mother died, I stepped out of the room and told the nurse who was administering my mother's meds that I was hoping to have the morphine given as needed rather than on a schedule, because it was drugging her out and keeping her from the possibility of recognizing friends and relatives. The nurse replied that that was the "doctor's order." I told her that that meant that I would like to talk with the doctor about it. She was affronted and said to me "I'm trying to work with you," and headed off. A major point of hospice is that family members have input into this sort of thing. Also, it is not the role of nurses to "gate keep" medical decisions. When I returned to my mom's room the head of nursing was there, and a social worker. The head of nursing told me that I was "interfering with" my mother's medical care. I was astounded and told him that I would be happy to discuss the matter with him if the conversation were recorded and on video. He went off and made phone calls (I could see him doing so in the distance) and came back and apologized. So, the authoritarian nurse had sicced the head of nursing and the social worker on me to bully me. The head of nursing and I then discussed the substance of the matter and came to an agreement about the timing of the morphine. For the first two days in "hospital hospice" my mother was still very much enjoying food. She ate pudding cups and yogurt cups (the latter I had to buy her from the cafeteria) and little bits of chocolate. But if I had not been there she would not have gotten them. I asked a nurse and she told me that they would feed my mother if my mother asked them to. But they would not offer. They would just let her lie there, hungry, I feel terribly, terribly sorry for anyone who is in there who does not have a loved one to give them that kind of care. There was still more that was really awful but word count here is limited.

Went to this practice for one tooth extraction. Paid in full on my way out. Received a bill with…read moreinterest for over 500 more dollars! The tooth extraction cost me over a thousand dollars!!!

I have nothing against dr Guilino. He's actually pretty awesome at what he does. I have a lot of…read morework done to fix my teeth. My first experience with him I had 8 teeth extracted all at once. My molars were impacted by my wisdom teeth which came in sideways. I wanted them all extracted at once because I feared that I would be afraid to come back to do the other side. I knew I had to get it done so that's why I did it that way. I had very little pain and discomfort. No bruising. I then had more work done through the years as I had some crowns that had reached the end of their days. I had 3 implants done and 1 more scheduled. Very satisfied with the work done here The 2 star rating is for the office staff. There needs to be a different system. The surgeon should be informed what work needs to be done on THAT appointment day. A $2000+ mistake that I had to swallow. I showed up for an appointment (I see him about 2-3 times a year). He takes a look in my mouth. Takes a look at my chart. "Ok you need this and that done". So I say "ok". I go to the front office to set up my follow up appointment. "Oh your insurance maxed out. You need to pay $2000+". This isn't nickel and dimes. This isn't an extra $40. A month before my appointment, someone in the office should contact my insurance and see if I am covered. If there are any issues they should contact me. We could either reschedule for the next year or set up a payment plan. Then on the day of my appointment it should be written SOMEWHERE what work is supposed to be done. When the surgeon says that I need this and that done , I trust him. I don't need to have a tooth plucked out, blood soaked gauze hanging out of my mouth, heavily drugged arguing my way out of $2000+ dollars. The lady talked to me like I was a moron or something. "Don't you know what work needs to be done?!?" Yea. I have messed up teeth. There's a ton of work that needs to be done!! Don't you tell the surgeon what is scheduled to be done?! Isn't that YOUR job?! Another time my son had wisdom teeth extracted. He was set up to get gassed but then they recommend a cocktail for pain management. When we go to the desk we find out that it's over $300 for the cocktail. We asked for the total bill and paid it in FULL. On the spot. Paid in full. A month later we get a bill for $1200. For guess what?!?! They said we maxed out our insurance. WTF does paying in full mean these days? As of today, 9/25/17 we have paid our debts and will never be returning. It's sickening how the office staff can sleep at night. I feel as though they get a rise out of people shelling out pocket money when they have perfectly good insurance.