The carpet is very low quality. The padding underneath does not cover the entire floor, only…read moretraffic areas. They are obviously trying to save money here. The rent is expensive, very expensive. Therefore, I was surprised to discover that there is absolutely no soundproof barrier between the floor or walls. Our neighbors can hear us and we can hear them. Parking is a disaster. There are not enough spaces and when you have a visitor there is often no parking spaces for them to park.

I lived there for 9 months. The apartment was beautiful but there were some very uncomfortable…read moreissues. The kid upstairs sounded like he was having a perpetual soccer game. Although it is supposed to be a non smoking complex, at night there was someone smoking behind the building outside our bedroom window. somehow the smoke made its way into our home! Their advertising doesn't tell you that the internet and cable that comes with the unit is an extra requirement if almost $100 ON TOP OF RENT! Then they charge for Water, Sewer, Garbage. even though I provided insurance info on move in, they added a monthly fee for that too, and even though I provided proof AGAIN, they wouldn't refund what they had charged me. There is insufficient parking and to ensure you get to park near your home, you have to pay additional for a reserved parking space (which limits the available parking even further). And to add insult to injury, they charge you an additional fee $3.95 to bill you for all the ancillary charges. The residents drive through the complex as if it is a raceway without even looking. Scarey, because there are children out on bikes. And finally, the HVAC is in a living room closet and sounds like a jet engine. Needless to say, despite what was a really pretty apartment, I was really happy to be out of there. Good thing too, because rent was going up almost $500 if I had wanted to stay.

I moved into Farmington Court Apartments almost two months ago. I couldn't be happier. I have…read morelived in several different complexes in the past 10 years, and this is by far the best one. The management, (Jessica) is very professional, warm and friendly, highly efficient and made the application process quick and painless. I was in my new home quickly. The place was so clean, by maintenance, (Dean) I didn't have to do any cleaning of my own to move in, and I am very picky..and suffer from OCD. ( I even checked the top of the cupboard doors and the ceiling fan blades, under the sinks, etc.) It was CLEAN. Now that I am fully settled, I can honestly say the place is SAFE and QUIET. I am content that I made the right choice. As Jessica handed me the keys, she said "Welcome Home." It truly is and I highly recommend this to anyone who is looking for their next home.

So I have not received my security deposit as of today 3/25. I wonder what is taking so long:…read morewait, I know....they have seen the negative reviews I have posted anywhere I could Heed my words: Sermar is a terrible company, and I will continue to remark negatively up and until I receive my money I have no qualms about contacting the Atty. General, and the BBB if they do not do what is right. I received my security deposit, however, two charges were not warranted: they charged for a dirty refrigerator and tub, both of which are lies. I cleaned both thoroughly, and they refused to give me receipts. In addition, they neglected to give me the interest accrued so I am reporting them to the Attorney General. I already posted on the BBB website. I knew they would 'steal' monies that did not belong to them, and I was right. Today, April 8, I found out that the refrigerator they charged me for a bad clean, was discarded; the tenant received a new one!!!!! This is indicative of how Sermar will steal every penny, even to the point of unlawfulness. The AG received my complaint for the $55., and also the interest they failed to give me. We will see how this plays out!!!

Living at this apartment was an awesome experience and I had nothing but positive experiences here…read more The staff was friendly, helpful and very attentive to anything I needed done or fixed. The location is comfortable and friendly, and close to town. The apartment itself is modern and cozy.

For those of you looking, DO NOT move here! You will regret it. Your water bills are about 100$ a…read moremonth. You will need to leave windows open because the heating system is not efficient at all. You pay for sewer, well actually you pay for everything. Things fall apart on a daily basis. Kids run all over and parents do not pay any attention. When you ask for help, no one calls back or follows through. It's awful! Look everywhere else you can before moving here. You will regret it!

Theresa and the gang has been great throughout this process. Great communication and we felt that…read moreshe helped us very much

I have been living at Saratoga Crossing for almost two years. I have really enjoyed it. The whole…read morecomplex offers so much from the pool to the great walking paths and of course the 3 dog parks. If I have had a maintenance issue, they are very efficient. The leasing office is so nice and will communicate quickly if you have a question. It is affordable especially with how expensive housing can be. it offers a lot. I plan on being here for many years to come.

When it comes to judging a book by its cover you certainly can do so here. It may look sparkly and…read morenice on the outside but not inside. The quality of its amenities do not live up to the prices they charge. The only feature that's nice would be the fireplace

Not a bad place to live over a years time. However when i vacated the apartment and moved out of…read morestate developed a big problem..didn't get my security deposit refund as promised.was told 2-3 weeks Tried to call the apartment manager Lori Strablow on Monday 9/25/2017, Tuesday and Wednesday and get a message saying we cant answer the phone at the moment..so i leave a message which wasn't returned..call their home office in Ohio to their accounts payable office same situation. Turns out the manager is in a seminar along with most of the corporate staff for four days and nobody available to resolve the situation or return phone calls. I was in cash flow situation and also my car broke down. This lady manages another complex too Quinby Park in Webster NY and left messages there too...same result So four days elapse until finally i reach someone in Accts Payable..tell me the check was sent out 9/14/2017 ..tell them not received..they investigate it and call me that the zip code on the forwarding address was typed wrong and must be lost in the mail...finally a lady named Noelle Canter emails me and says they will re issue the check and send it overnite Federal Express received 9/29..so the net result of this went from 8/31/2017 till 9/29/2017 before receiving funds and an NSF fee from my bank...for a company to have a business model where local and corporate people are gone from their jobs with no backup personnel involved to handle day to day business and emergencies for four plus day is both IRRESPONSIBLE and very STUPID.TO PUT OVER A 100 RESIDENTS IN TWO COMPLEXES IN THIS KIND OF POSITION...SO THANKS FOR YOUR LACK OF BUSINESS ETHICS AND INTEGRITY...THIS IS NOT THE WAY TO RUN ANY BUSINESS. THANKS FROM A LOW INCOME SENIOR CITIZEN!!!