Jim is a 5-star realtor and also a 5-star human being. He really listens and cares. I hired him as…read morea property manager, and when my life situation changed and difficult decisions had to be made, he was so extremely helpful. He was compassionate, knowledgeable, and able to make my non-ideal situation go as smoothly as possible for all parties involved, and very quickly too. He is prompt at responding and good at providing relevant info in an easy-to-understand way.

I had scheduled a showing for Saturday morning through my realtor. Everything was confirmed several…read moredays before since we have to drive over an hour to see the house. When we arrived, he was a no show, did not provide our realtor with any additional information as to how to get inside the home, and when he was called, he stated how unprofessional we were. This is our first home buying experience so I'm thankful I don't have someone like him as our realtor- unfriendly, unprofessional, and unreasonable.

We had a door stick shut due to a problem with the lock. They came out right away, the gentleman…read morewas pleasant, efficient and solved our problem at a fair cost. I highly recommend.

With call out fee, hourly rate, and per lock rekey charge it was going to cost me over $400 to do…read moreonly 4 deadbolts. I could buy 4 new ones for less than that price. Real "nice" attitude when I said I would get back to him. Would never do business here.

Amanda Chantel doesn't return the buyers phone call a year after buying and selling a house with…read moreher when you have a question regarding a problem with the house you bought with her inspection person! She forgets you real quick!

My realtor had scheduled a showing with Kim Alden a week ago as I was flying in from another state…read more(moving back to IL). Flight was delayed 2 hrs. but my realtor was in communication with Kim and we were still scheduled to see a particular home that was listed as ACTIVE. We finally arrive and we can't open the lockbox. After back and forth texts with my realtor Kim tells her that the house went under contract 10 min. earlier. Not only that, there were 5 other offers on the home so clearly they should not have been wasting people's time with showings if they had multiple buyers. We rushed to get there, and let's be clear, there's a lot driving involved when looking in Barrington. Not only did she NOT come out of the gate to apologize, but she doubled down, even stating the clients wanted to still entertain offers. Here's the deal, unless your clients are also realtors then YOU are the professional (though she was anything but that) and it's your responsibility to educate them that it would be irresponsible to have people continue to schedule visits to a house they have no chance of owning. This particular property is stunning when you first arrive so there's an emotional reaction immediately have as well. As a buyer you already start to picture yourself there. You have zero clue that not only are they going under contract but there are backup offers and you haven't a chance. Now, if Kim wanted to disclose any of this and we still wanted to see the property then that's OUR decision, but she made it for us. SO UNprofessional. And, as we continue our home search IF I happen to see that Kim is the listing agent I will look elsewhere. She needs a refresher in ethics.

I used this team to purchase my first home last year and couldn't be more happy with my experience…read more Jennifer showed me many different homes and pointed out what was good and bad for my particular situation and really listened to what I said I was looking for. I eventually found a place I really liked and still like and am very happy I got. The whole process was painless and Jennifer always made herself available for questions and never made me feel stupid for asking them (as a first time buyer). Great experience!

Kim Kern is an excellent real estate agent! She followed…read morethru from start to finish and went the extra mile to deliver my home sale.

My younger son lost my Toyota GR86 car keys while returning from the weekend. Searching for a…read moresolution to this situation on google, I found Liberty locksmith company and they responded with my info as soon as I called quickly came and repaired my car lock with a new key. Their service charge was average. They are really helpful.

I needed Lock Installation, so I contacted them, prompt arrival of attendant, a good job done and a…read morevery low price cost. That made me happy about this service. affordable and dependable locksmith for a new lock to try them out!

Guys are always friendly and professional, do a great job and clean up after themselves…read more I have hired them many times.

It's a tough position to be in. I bought a home at a significant price. The quality is poor and…read morethese duplexes are overpriced. There are several issues of integrity and character for this builder that the few owners in our community are experiencing and expressing to the City Of Sycamore This is not a homeowners association community. The majority of the property is rental property owned by Mr. Youssi. However, the homeowners are following the rules and paying our fees, which are going towards managing all the rental property that Youssi s owns. Based on that and a little bit of information, we have this so-called homeowners association collecting our money, this HOS is in the negative. Apparently, Youssi doesn't have to put any of these other homes in the homeowners association. this is not what any of the actual homes buyers were told. quality products, and labor for the price of these homes is seriously lacking. Some of the biggest obvious issues are: the community approximately a year old and the sidewalks are deteriorating. One year and the sidewalk are falling apart. The black top driveway weren't sealed and the asphalt was not laid correctly or with any kind of quality. I moved in and I immediately mentioned my black top is gouged. There's areas that it's bare and that's gonna get weathered and then it's gonna will be a problem for the driveway. Like the sidewalks, it must be fixed by the builder. We have dead trees. We have dead bushes all that needs to be replaced. This community was a year old when I moved in. Really awful. Youssi and his people in his office won't communicate with the home owners. We've asked for regular financials, we've asked who the insurance company is that we're paying insurance for and do they cover the rental properties or just the homeowner properties. We raised the fact that this is supposed to be a homeowners association and the deck says no renting no Airbnb's. But Youssi added a paragraph at the very end of the deck that basically discredits the whole declaration. He added a paragraph stating he can do whatever he wants and the homeowners can't do anything to interfere with that or impact his income. He has rentals, he has numerous Airbnb's. He's doing everything against the deck that he put into place. So open issues: no official homeowners association and there won't be because he owns the majority of the property so it can't be turned over to the homeowners Collecting our money and using it for his rental property Lack of transparency and communication for what our money is going for? Our houses aren't finished. I bought a model and my yard is a rock garden of mess. I have no shutters on my house yet. I've asked for my front door to be painted and it's still a mess after painting it twice. white markings and bare spots all over it on a dark brown door. I have a 60 day punch-list that hasn't been completed. He's guaranteed that that will happen for the owners. Then we have a one year final follow up that many of my neighbors are coming up on and that is not getting addressed for them. I'm noticing issues with some of my facia on the outside, my walls and my ceilings are separating on the inside, there are many many issues He is looking to build another community out here where he'll rent the majority of it. He's stating it's another HOA homeowner The homeowners here in our community are going before the planning and zoning and the City Of Sycamore to get their backing for Youssi to pay and fix our streets, plant more trees and bushes, fix the drive ways. There's not enough of us to put the bill for doing all the sidewalks. It's thousands of dollars with only a few homeowners that own to come up with the resolution. as a small home owner community, we simply can't do that. It should've been done right the first time. So be smart, use caution, possibly go look at another builder

Working with Sara has been such a great experience! From the very beginning, they've been so…read moreknowledgeable, quick to respond, and always on top of things. Anytime I had a question or concern, they got back to me right away and made sure I understood every step of the process. What I appreciate most is how honest and transparent they are. You can tell they truly care about doing what's right for their clients. Also incredibly proactive which made everything feel easy and stress-free. It's rare to find someone who communicates so well and makes you feel completely taken care of. I can't recommend Sara and Youssi Homes enough. If you're looking for someone reliable, trustworthy, and genuinely great to work with this is the person and builder you want.