This company is awesome. If you every have the pleasure of working with Patti you will be blessed…read more She is the epitome of customer service. She worked so hard to get me the best interest rate and stayed in close contact with me every step of the way. She is a kind understanding person-so sweet. Not only did I get a new house I made a good friend! I cannot stress how highly I recommend Triumph for your mortgage needs. Top notch!

I had the opportunity to work with Ryan Guess when moving from Memphis to Tampa. Ryan and his team…read moreworked doggedly to ensure my mortgage experience was smooth as possible. He called me frequently to make sure I was always up to date on the status of my loan and went through all of my closing costs with a fine-toothed comb, saving me hundreds of dollars I would have missed otherwise. Regardless of where I move in the future, Ryan will always be a key part of my relocation team.

Anna Bishop is an excellent real estate agent -- committed to white glove highly attentive service,…read moreperfect follow-up, responsive, knowledgeable about her trade and the vast neighborhoods of the city, willing to represent and defend your best interests throughout the process in a professional manner, and simply a really good human. I live in another state, informed Anna I wanted to buy a home for my mom, and gave her a heads up that the process would be swift yet intensive especially with the home being a new construction build. She rose to the challenge. Anna went out of her way to ensure the builder of the new construction accounted for my mom's slightly limited mobility and facilitated the repair of the home perfectly so the surprise was exciting. I was able to witness the respect she inspired from all people involved in the home building and sales process - me, the builder, the subcontractors, the sales agent, her team, etc. She went 10 steps more by wrapping the garage in a bow for my mom for the unveiling. I have dealt with many real estate agents in my own home buying process over the years for myself and for my own corporate team through countless relocations. Anna is definitely in the 1% top level of all of them because she makes it her business to care about every stage of your journey and your overall experience. Anna gets my highest endorsement for that reason.

Anna was our realtor 3 years ago. Before we put our house on the market, she told us things to do…read moreto make our property more marketable. We listened and within 10 hours of our house being on the market, we had multiple offers! Actually, we had a bidding war! That's the best situation to be in as a seller! At that point, we had to put our house hunting in high gear! During this process, we felt like we were her only clients. She adhered to our needs and negotiated with the sellers on our behalf. Needless to say, we got everything we asked for as buyers. Also, she made sure we knew EVERYTHING during the process. We closed on both houses in the same day! Ms. Bishop is the most knowledgeable, trustworthy, and professional Realtor I have ever worked with. I highly recommend her services for buying and selling your property!!!

I have personally used Ryan for mortgage services. His speed and accuracy has been phenomenal. We…read morewanted to close as quickly as possible, and had to make an offer the same day we saw it. Ryan was quick on the offer letter and thanks to him we have the home now. I refer him on a normal basis, and would highly recommend his services to anyone!

I'm incredibly pleased with the service I received from Alie Jones for my home purchase and for my…read morehome selling. From finding potential properties to helping me negotiate an ideal contract. She was always incredibly available and communicated how each part of the whole process would move forward. She has an impressive understanding of the housing market in my area, which allowed us to get an incredible deal. She is very professional and made sure I understood in detail what I was doing and why it was necessary. I definitely would work with her again!

George and I quickly realized that Alie would go above and beyond for us as we prepared and then…read morequickly sold our home. She was always available to lend a helping hand, find us help with our home repairs and calm us down when it all seemed so overwhelming. We not only found a great realtor but best of all gained a great friend. We would not hesitate in recommending Alie to any we know who was looking for a realtor.

Absolutely love Groome & Co. My wife and I had never bought a home before. Jeanna was very patient…read moreand went the extra mile to explain everything, crunch numbers with us, and give sound advice. Now, eight years later, we called back when it came time to sell our home. Once again, Jeanna and Billy were just as committed. They answered our emails and our phone calls like we were the most important clients they had; which is definitely the impression we got. It seems they put a high value on all their customers and work very hard. It was clear they were never going through the motions and trying to move on as fast as possible; I'm sure they have a "big picture" vision for their company, but it seems they are committed to operating their company one client at a time. In our opinion, they went above and beyond. Without a doubt we would use them any and every time we need a realtor company in the Mid-South.

My wife and I recently completed the purchase of a new home and selling of an existing home with…read moretwo different realtors at The Wallace Group and had polar opposite experiences. First off, my wife and I absolutely LOVED working with Wendy Provence on the purchase of our new home in Germantown, TN. Wendy is an excellent agent. Throughout the entire buying process she was extremely attentive, organized, and professional. She was there to answer every question we had at any hour of the day. She went above and beyond and even assisted us in getting quotes for requested repairs. She held our hands throughout the entire process and was there at the end to celebrate with us when we finally closed on the house. Five Star experience all around and we fully recommend working with Wendy! Unfortunately, Wendy was unable to assist us with the sale of our existing home because it was across state lines, but another agent at The Wallace Group, Michelle Campbell, stepped in to become our selling realtor for our home in Mississippi. From the beginning of working with Michelle, communication was a major issue. Despite repeatedly asking her to call me, she remained extremely unresponsive and would only text me. Most of the time, I was told that she was too busy training other realtors, or that she was with other clients. We asked early on if she could host an open house to help market our property, but it took 30 days before she finally arranged one--and even then, she delegated the task to a junior agent. There was no proactive effort to follow up with potential buyers. We had to specifically request that she gather and share feedback, which should have been a given. Her lack of involvement continued throughout the process. She offered no help coordinating repairs or assisting with reasonable requests from the buyers. We even contacted Wendy to help on that front, and she was able to help refer us to businesses to assist with certain repairs in a short time frame. The most alarming was a situation where Michelle mistakenly texted us that the buyers were backing out and that we needed to sign an earnest money release form--only to tell me two hours later that she had sent the message to the wrong client. That unnecessary panic and confusion was completely avoidable and could have been remediated immediately by calling or texting me upon request. As we neared closing, Michelle failed to send any reminders or guidance during the final week, and shockingly, she didn't even show up to the closing appointment. The closing attorney was shocked when I turned in the keys and garage openers to her because we were given no guidance from Michelle on what to do with them. Two days have passed since our seller's closing and Michelle has not even reached out to congratulate or celebrate with us, or to thank us for the business. In fact she has not even acknowledged that it is over. Complete radio silence. Overall, Michelle was inattentive, unorganized, and largely absent during one of the most important financial transactions of our lives. I would not recommend her services to anyone looking for a responsive, dedicated, or professional realtor. She is a poor reflection on The Wallace Group and quality of service that we know their other realtors provide. 1 Star Experience

Great customer service! They are very professional, knowledgeable and have a lot of experience. I…read morewould recommend them to friends and family!

Mrs. Yakita Brinson has got to be one of the best agents that I have ever met and worked with. She…read moreis very professional and keeps her customers' best interests as a major priority. She is dedicated, relentless and persistent when it comes to getting the best products for her customers. She will not stop until she and her customers are happy with the product that's offered. Without hesitation, I recommend her highly.

The team has been so helpful and great with communication!!! Such a pleasure to do business with!!read more

I just bought my first home with Melissa and it was a great experience. Super helpful, patient, and…read moreknowledgeable.