PrimeLending, A PlainsCapital Company

This company is awesome. If you every have the pleasure of working with Patti you will be blessed…read more She is the epitome of customer service. She worked so hard to get me the best interest rate and stayed in close contact with me every step of the way. She is a kind understanding person-so sweet. Not only did I get a new house I made a good friend! I cannot stress how highly I recommend Triumph for your mortgage needs. Top notch!

I had the opportunity to work with Ryan Guess when moving from Memphis to Tampa. Ryan and his team…read moreworked doggedly to ensure my mortgage experience was smooth as possible. He called me frequently to make sure I was always up to date on the status of my loan and went through all of my closing costs with a fine-toothed comb, saving me hundreds of dollars I would have missed otherwise. Regardless of where I move in the future, Ryan will always be a key part of my relocation team.

Bank of America

2.0

Went into the bank lobby, to make a cash deposit using my bank card. I forgot my pin, the teller…read morewho took care of me was very helpful and friendly. She told me I would have to see a banker to get my card's pin reset. When I went to the lady at the entrance desk, she told me there was no banker on site today, so I would have to come back tomorrow to get my pin reset. I realize there are rules, but there were at least 3 people in the bank, but nobody could reset my pin? Disappointed, that I have to make a second trip to the bank lobby.

Worst bank in the world.. . Save your headache and choose somewhere else to bank. They are…read morebackwards, they keep letting things go through I specifically ask them to block, and ALWAYS BLOCK things I am trying to do. You can even be on the phone with them to tell them you are going to be making the transaction and they mess with it...they aren't worth anything.

Community Mortgage Corporation

4.0

(4 reviews)

As a Realtor, I've been through SO MANY different Lenders!!! It's incredibly important that the…read moreLender does a good job and processes the loan in a timely manor. If the Lender does not meet the closing date, it puts the Buyer's earnest money in jeopardy. I am only as good as my team. Kathee Villar is my Loan Officer of choice. She is patient, thorough and fast! I work weekends, so does she! I had to leave a bad review for a local lender that is taking 2 months to close a deal, so I needed to balance it out with an awesome applause to a great one. Thanks Kathee & Community Mtg.

Community Mortgage does a phenomenal job and ensures that my clients are well taken care of!read more

Andrew O'Fee - The Yankee Closer

Don't know where to go for a home mortgage, refinance, etc.? Call O'Fee! Andrew loves what he…read moredoes and because of his passion, he is very knowledgeable about mortgage rates, banking, the stock and bond markets, and so on, basically, anything pertaining to your pocketbook! He has an infectious smile along with an abundance of energy. Want to work with someone who has a servant soul, who is entertaining and positive? Call Andrew O'Fee!!

From the owner: Having worked extensively on Wall Street, Andrew O'Fee left the big city behind in pursuit of an…read moreequally challenging and even more fulfilling career in fixed-income bonds. During a time of self-discovery, Andrew realized that his extensive background in fixed-income bonds provided him a unique opportunity to set himself apart as a loan Officer in the mortgage industry. Since joining Crump Mortgage in 2009, Andrew has quickly gained the trust of both his clients and realtors by focusing on three core principles: the client experience, an attention to detail, and an iron-clad commitment to simply getting the job done. By staying true to these values and leveraging his valuable experience in the bond market, he has been able to close consistently on time, without surprises, and at the most optimal rates. In addition to performing beyond expectations, Andrew also prides himself on being an advantageous tool for realtors by offering them insight into the markets and "outside-the-box" solutions - allowing realtors to worry less and do what they do best: SELL. Andrew graduated from the University of Delaware with a degree in International Business. He is the father of two amazing boys, Tate and Max!

Independent Bank

4.0

(4 reviews)

Independent Bank in Germantown is a gem. The staff is always friendly, welcoming, and ready to help…read morewith a smile. You can tell they genuinely care about their customers--not just as clients, but as neighbors. It's refreshing to walk into a bank where you're greeted by name and treated like a person, not a number. Great people, great service, and a hometown feel that's hard to beat. Highly recommend.

These guys are 95% great. Used them for both business and…read morepersonal. Responsive and helpful for the most part. Have used East Memphis and Germantown locations with great success. Only had 1 person totally ignore my calls on an issue. I gave upon him.

Southern Security Federal Credit Union

4.0

We only have an account here bc they are a local credit union. We have to keep an account to share…read morebranch. We quit banking here full time when they had a glitch that charged our Cash App 2x for $500 ea transaction. We just deposited our tax check from the US Treasury and they put a 7 day hold on it. This is 100% part of the reason we will not bank here full time. We have had this account here for over 2 years, since we moved.

Easy to do business with. They earned my business over a bank I had been with for 25 years. Always…read moresmiles - always ready to loan for the next big thing and happy to help with the everyday expenses too.

Regions Bank

3.7

This is a clean, organized, customer-oriented branch of a major bank. It is professionally staffed…read morewith executives who are capable and willing to handle my personal assets with skill and direction. It's a pleasure to walk into Regions Bank on Shelby Drive here in Memphis and efficiently handle my personal banking chores !

The service was professional and very informative. All of my questions were thoroughly answered and…read moreaddressed. The building was clean and social distancing enforced.

Suntrust Bank

3.7

This is my go to bank. I frequent this location all of the time mainly because it is in the area…read morewhere my job is located. The lines always move pretty quickly even when it is busy. The bank tellers are always friendly and great with helping customers. The parking is sufficient. The inside is clean and spacious. The workers are friendly. I love this location!

Suntrust is now Truist. The transition was smooth and seamless as a very trusted bank was absorbed…read moreinto the larger body. My first statement under Truist listed a $20 Monthly Maintenance Fee. I had sufficient funds in both savings and checking, so called Customer Service. Because of the fact I do not have a mortgage, credit card, or other loan through Truist, they will now charge me a monthly maintenance fee. $180 per year to use my money to give those loans to earn the interest that keeps their profits rolling. I may earn a few dollars in interest over that same year. The point of personal banking is that your financial institution PAYS YOU for allowing them to use your money on all sorts of profitable investments. To charge you $20 a month because you are not in debt to them is absolutely insane. If your grandma or anyone who may not have these debts to Truist hasn't carefully checked their statements, do them a kindness and protect them. I'm closing my account with them today, and transferring all my funds to a local institution who does not charge me to use my money to make their profits. This is a trend that can not gain any steam.

Bank of America Financial Center

3.3

They are a good bank. They have always treated me well. Sometimes they are a little crowded, but…read moreit helps to go early in the morning.

I have had a Bank of America account for over 10 years. Today my husband went in to obtain a direct…read moredeposit form. I sat in the car. He was in the bank less than 5 minutes. Yeah for quickness! If you need to go in, early morning is the best.

PrimeLending, A PlainsCapital Company - mortgagelenders - Updated August 2026

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I went to this office for 5 years and will now use them through zoom. I was very happy with their…read morecommunication, availability and professionalism.

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3.0

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They just want your money they will not look out for you or help you get anything & they take so…read morelong to process a loan omg

Suntrust

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