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Recommended Reviews - The Westin Grand, Berlin
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My family and I stayed at The Westin Grand recently on a weekend trip to Berlin. The hotel was beautiful and we had great views of the Brandenburg Gate and the TV tower. It's an ideal location in the city with a great proximity to the Berlin Mall, Potsdamer Platz, CheckPoint Charlie, and more. Our room was on a very busy street, however, we heard no street noise with the windows closed. The only reason for not giving this hotel a fifth star was we were told they'd be able to accommodate my sons who have food allergies and they could not. There was no milk or bread alternative. It was disappointing for a five-star luxury hotel.
Oh, the Westin. I generally love Westin hotels, this one being no different. The location here is great as it's in walking distance to a bunch of shops, restaurants and the train station. The hotel itself is grand! It's big and beautiful and the staircase is just so pretty. The open layout makes it seem much larger than it is. My room was spacious and I was on the top floor so I had a little balcony with a nice view. I stay at a lot of hotels, 3-4 each month and this one, and this particular Westin, for some reason, has the BEST comforter I have ever used. Better than the one I have at home. I was trying to look for a tag on it to see what brand it is so I could buy one but I think it's their own for the hotel. It was amazing and so darn comfortable. I went down to the breakfast buffet the next morning. My company gets a discount of 50% off so I figured I'd get some coffee and toast in the morning. The buffet was amazing but it was 16 Euros with my discount. Which is still steep for the lack of breakfast I eat. I cannot imagine someone paying 32 for that.
Loved my stay! I traveled solo and felt super safe. The hotel is super nice and modern. No major complaints. The location is very convenient. For my tours, the meeting points were within 20 min walking. There's also a metro station around the block. Loved the location! Breakfast is "included" with your stay, but they do charge you for it- like $7 euros per day. But it was very convenient and good. However, not sure if I would be able to enjoy it for more than 3 days since it's the same thing - they don't change it up at all. I wanted to try out the spa but they said they just had the sauna and no steam room. I did get two massages, but just a back massage since they didn't have time for a full body, yet I was the last appointment and there was plenty of time before they closed. Makes no sense. Anyways, wasn't that good - just got the job done as I was in dire need of a massage. Room service - I ordered the linguine and it was delicious! Look no further - just book your stay here!
Rooms are extremely large for European standards. Am looking forward to sleeping in a heavenly bed, but noticed the bath towels weren't Heavenly branded. Hotel is very pretty and at the entrance has a piece of the Berlin Wall. Outside are heated lamps with chairs and pillows and blankets to people watch and have a drink. Inside the restaurant seemed busy throughout the day. Service is nice, but disappointed that as a platinum premier elite my upgraded room had a view of the roof of the terrace building and street. Yuck!
If you are looking to stay in Berlin in style, be within walking distance of subways, historical sites and restaurants, and you're not afraid of dropping a few extra Euros, then this is a great option. Centrally located in the Mitte neighborhood, you are a stone's throw away from restaurants, cafes, and shopping. When you walk into The Westin Grand, you are greeted with a stunning lobby that seems to always be bustling no matter what time of day or night. The restaurant and bar in the lobby is open late, and is a bit pricey but the quality of the food is very good. I highly recommend their "Milchkaffee", and the burger is also delicious. The rooms at the Westin are nice, clean, to be honest for the price it could be updated (there is a smell that we couldn't quite put our finger on). The service staff is very good, and will visit your room multiple times to make sure you have water, coffee, and they do a complimentary turndown service every night. The amenities at the hotel are pretty nice, they have a beautiful pool and a small fitness center that I was able to use, the hours are from about 7am to 11pm which is convenient if you are on a business trip. There is a nice garden you can walk through that is connected to the hotel, and there is a Spa that is connected to the pool area. It is about 8 Euros to go into the saunas and there is a full service spa menu. The breakfast is quite expensive, running about 30-40 Euros per person, but it is very good. There is a wide array of meats, cheeses, bread options (I loved the pretzel rolls!) eggs, bacon, sausages, fresh juices and smoothies, an omelette station, yogurt, fruit, cereal... there is even champagne! Very good coffee options, they have a machine that offers Espresso drinks and a friendly staff that will bring you a pot of coffee upon arrival. There are windows that overlook the busy street, and the atmosphere is busy and filled with business travelers. I would eat here and make it your breakfast and lunch to justify the price. Overall, a good experience and I would recommend this especially for business travel.
This place is a bit pricey but it is in the middle of everything and the hotel is very nice so it's definitely worth it. Closest subway station is less than 10 minutes away, and there are lots of things to see around the area. They have great service too! Very efficient and professional. Their breakfast was pretty good but it was the same everyday i was there many types of bread, pastries, cheese, fish, vegetables, omelette, fruits, yogurt, eggs&bacon, sausages, etc. 32Euro per person. It's not bad but if you are ok with going out in the morning, it might be better to just explore the restaurants around the hotel. They don't have much of a view. The hotel is only 8 stories high, and there are only buildings around haha i had a view of construction lol I mostly stayed for the location and quality of the room though, and those were perfect so I don't have much to complain about. Wifi was free for me too, I'm not sure why i see a lot of reviews saying it wasn't.
Every trip to Europe I want to experience a five star for a few days, even if we have an apartment (which we did this trip) I love hotel experiences. For Germany I chose the Westin Berlin and it was in the perfect location so that we literally walked to every major site in one day. It may be in the most walkable area of Berlin. There are also many hotels and a mix of high-end and low-end shopping here. We also stayed in the spa suite which meant it functions as a small apartment and the spa area in the suite consisted of a jacuzzi tub and an infinity shower with heated floors, robes and one of my favorite hair lines: Malin&Goetz, as well as built in massage tables and amazing views of the city. Here are a few issues I had though: What's up with Germany and the lack of air conditioning? It's gets hot there, I can't sit inside some restaurants because they're too stuffy. As a supposed 5-star, I definitely thought this suite would have but it did not. Also, they need to update the suite! No one has used an iPhone 4 since Gone Girl's Amy and Nick Dunne graced the screen to show us what true marital dysfunction looks like. There are a million docks but no one who can use. Finally, the furniture needs to be updated (scratched end tables, etc.) and they charge a fortune for food (which is still quite good) and internet. There is also only one TV station in English. I'm a big believer in learning languages before visiting countries, but still it's nice to have a few channels to relax and feel at home. I spent more time watching the French channels because I'm much stronger with that than German. So, while I was impressed I also wished I had tried Sofitel down the block. Oh yeah: Westin beds are always clouds. That seems to be a worldwide staple. It is a nice place to just relax, shop, tour, relax, but I'd rank it at 4 stars.
I stayed here for a couple of nights and it was my first time here. The service is great, staff polite and courteous and the rooms are nice. My reason for giving this place 3 stars and not 4 is simply because of the quality of the beds. The room I was given was really nice and I was delighted when I walked into the room the first time. The bathroom is well stocked and there big is a bottle of water complimentary each night. The bed however was too soft and as soon as you lay on it you either sink into the middle or if you are on the edge you get this feeling you may fall out anytime. This is certainly not good for me and makes the overall experience less than optimal. After all it is a "bed and breakfast" place :-) most important thing for me in a hotel room is the bed :-)) There are nice facilities in the hotel and the location is amazing. I would return here however will request a room with a firmer mattress and if this is not possible then I am afraid this place is out as far as I am concerned.
Just back from a weekend in Berlin and during my stay I stayed at The Westin Grand Hotel Berlin, This large 7 story hotel is located in Berlin Mitte, a really great location to all attractions and along the famous boulevard unter den linden. When we arrived, we arrived into what seems to be a film crew filing the outside lobby of the hotel, our taxi couldn't pull into the hotel therefore we had to get out on the other side of the street and as concierge was no where in sight we had to lift our own luggage into the hotel, . When I arrive at a 5 star hotel, I expect to have my luggage taken from the car to the room and vice versa and not for me to haul it around myself. The main lobby is really large, very spacious, and very grand the main staircase is the focal point of the lobby rather than the reception desks which is literally off to a corner in it self. Checking in was quick, the touch of hospitality was missing and we just didn't feel welcome. Yet again concierge was missing to help with our luggage nor were we asked if anyone could help us. We arrived to our room which in disappointment was not what we asked for; we checked into a twin room rather than a king size room with what they called a deluxe city room which in fact was over looking a loading bay. I went down stairs with my partner and so we complained as we were staying there 3 nights and didn't really want a twin room with a horrible view for our nights there. The receptionist didn't want to help at first and argued with us and basically said a few harsh uncaring words and when my partner intervened he looked up the booking and found that reservations made a mistake, as an apology he upgraded us to the superior room. To us, I found that really nice. Arriving in the superior room really lived up to its name, it was a large quiet toned room, large king size bed, large flat screen, lounge chair, office desk and chair, large wardrobes, coffee and tea making facilities, safe, side and reading lamps, lovely bathroom with both shower and ceiling rain shower, really nice and what I was really looking for! The cherry on the cake was the view! The view of the room over looked Unter den Linden, on the right your view was the Berlin TV Tower and Berlin Dom and on the left was the view of the Dome on the Reichstag. Even better were the windows with blocked out the noise and traffic. As always in Westin Hotel, the breakfast was delicious; however there were a lot what seemed to be package holiday guests where a herd of cows had more manners, waiting patiently was a word I think they never heard of. The breakfast staff were really great, friendly and attentive and therefore we thought it necessary to tip as many of the staff did a really good job. The lounge in the hotel is really nice, the bar is located at the steps of the grand stair case with the restaurant at the far corner, the seating area is really loungie, laid back and comfortable, also good service in both food and drinks and the staff I found to be really nice. The spa however was very disappointing for a hotel of that size, the swimming pool is round and fairly small, 4 or 5 strokes pending on how long your arms are and you are at one end of the pool, there is a whirl pool and a sauna where you have to pay 8 Euros to use. There is a relaxing / seating area around the pool where it is never clean, there are towels what people have used from early in the day left on the chairs and un removed. There is a bar by the pool but no bar man to serve you, you can find him out in reception flirting with the female receptionists. In all, I will stay in this hotel again and see what service I get again and booking a better room the superior or junior suite rooms over looking unter den linden which was recommended by the check out clerk, I would stay for the location, the rooms, the food and the ambience. I think concierge needs to concentrate on their skills and the spa area needs improvement but in all it is a great hotel, with a great location and grand features in the heart of Berlin.
Overall a full service, clean hotel in a good location. Arrival: Arrived by Uber from the main train station. No doormen upon arrival. Check in: Fairly efficient check in process. Asked for a free room upgrade based on my Marriott/Westin status and the clerk upgraded us to a junior suite. Room Junior Suite 572: A large, comfortable room, huge by European standards. The suite included a large living room and a separate bedroom with king bed. Both the living room and bedroom had smallish Samsung TVs (small by U.S. standards). Nice coffee maker and mini refrigerator. Bathroom: Decent bathroom with good counter space and great lighting. Downside is no tub- shower only. Water pressure was adequate. Mediocre but functional hair dryer. Bed: King sized bed with decent linens. We had to remove the heavy liner from the duvet because the room was on the warm side. Sleep quality: Better than average, but some street noise made its way through the windows. Housekeeping: Unless you're proactive in asking, the housekeeping is below average. For example, we had no facial tissues for 2 days. Once we left a note and a tip, the facial tissue was restocked. Sometimes complimentary water was restocked, some days not. Breakfast restaurant: Based on our Marriott status, we received a nice complimentary breakfasts. Service at the breakfast restaurant is pathetic, but the food was good. We consistently were not served coffee. So we simply grabbed coffee urns each morning. Staff for some reason only offered coffee and any level of service to older Germans. Anyone foreign or young the staff ignored. Overall service: Between reluctant and non-existent. That's Germany for you. Don't expect helpful staff. Gym: Small but functional gym with standard exercise equipment like treadmills, weights, etc. Power outlets: Be sure to bring adapters for German outlets. The room had no U.S.-type power outlets. Misc: (1) On our last day, we found a silverfish in the bathroom. Also, this hotel allows pets. We consistently heard dogs barking on rooms. (2) There's a Rewe grocery store about 5 blocks away from the hotel. Bring reusable grocery bags to haul your purchases back to the hotel. (3) We were skeptical but tried a Kebab restaurant nearby. Wow! The Donor kebaps are great! Try Mr. Kebab 4 blocks away. read more
This is located in a great spot within Berlin. Walking distance to the museums and many restaurants and two Christmas markets. We took Uber from the train station to the hotel. Ubers are all over the city and they arrive FAST! The hotel has a gigantic glowing red sign at the top of the hotel so that if you are walking, you can spot it quickly. This hotel is located in what was East Berlin. It is a lovely hotel. There is a lovely grand staircase on the first floor. If you arrive and realize you forgot your power adapter, the hotel will allow you to use one while you are there. They will charge you 20 euros for the use and will remove the charge once you return the adapter. We book our hotels through Marriott.com and use the default settings, we were told that we need to pay extra for the second guest, we said no problem. Elevators: there are 3 running elevators. Room: on checks-in we asked if there were any room upgrades. We got a junior suite (Room 572). A keycard is required to make the elevator move. Room 572 is far from the center of the hotel. Your walk down a long corridor so I was thrilled it is far from the elevators. It is a nice spacious room with sitting area opposite the bedroom. The room runs hot, so we turned off the furnaces and then opened the windows to cool the room down. Even with the furnace off, the room was warm. There is a nice no brand Nespresso machine with pods. There is a mini fridge where you can purchase drinks to consume in your room. Bathroom: very spacious and well lit bathroom that made easy to apply makeup with plenty of counter space. The mirror is the right height for me at 5'8" tall. There is a standing shower. Nice amenities: shampoo, conditioner, body lotion. Living room: nice size TV, desk area with one plug with USB-C and USB connector. There are plenty of European plugs for charging. Couch for watching TV, 2 ottoman style seating for putting on your shoes, and a table for eating snacks. Bedroom: King size bed with nightstands on each side. The night stands have European plugs with 2 USB connectors for charging devices. Smaller TV and tiny when considering distance to the bed for watching TV. Gym: there is a small gym onsite with a sauna. The gym is located in an odd area. We were told go to room 513 and take the elevator down to the gym. Sure enough go to room 513 and there is a tiny elevator. Take it down and you come to a lobby area. The sauna is off to the right but the door was locked the entire time we were here. Then you go around the corner to a series of doors. Open the one directly in front of you and it opens to an awkward open area. It looks like a pool should have been built there. But there are seating places to the right and left and the incense is quite strong, maybe a meditation area? There is a workout area to the left with treadmill and stuff and a water station. Sleep Quality: during the day we could hear noises from other rooms and ambulances screaming by on the street below. At night we could hear people stomping above us but when it came to sleeping time, the noises stopped. The sleep quality was very good but the hotel felt empty for most of the days we were here. During the summer months, it might be a different story. Breakfast: included with our room since we are Marriott Elite. We ate there everyday for our trip and our last day, the young girl was your reservation is only 1 person. We said no, we paid at check-in and 2 should be included for breakfast. After quite is discussion, she was quiet and happy after checking. The breakfast buffet is very nice and highly recommend. There is a nice omelet station. NOTE: There are two Rewe grocery stores within walking distance of the hotel. The first one has a better beer selection. The second is within a bigger mall building and has a better bakery than the first Rewe. Bring your own bags or purchase has expensive reusable Rewe bag. read more
Great hotel overall but a terribly check-in experience! I called and messaged on the app the night before explaining I was arriving early. I know early check in can't be guaranteed, but when I arrived I waited in the lobby for over 5 hours to get into my room. I was exhausted as I had flown in from the states. I gave the front desk my number and they said they would call when my room was ready. Well after I got into my room, after 5pm, I got an email that the room was ready. The breakfast was good and the room was great but as a Marriott Gold member I expected more from a Westin at check in. read more
My family and I stayed at The Westin Grand recently on a weekend trip to Berlin. The hotel was beautiful and we had great views of the Brandenburg Gate and the TV tower. It's an ideal location in the city with a great proximity to the Berlin Mall, Potsdamer Platz, CheckPoint Charlie, and more. Our room was on a very busy street, however, we heard no street noise with the windows closed. The only reason for not giving this hotel a fifth star was we were told they'd be able to accommodate my sons who have food allergies and they could not. There was no milk or bread alternative. It was disappointing for a five-star luxury hotel. read more
7 years ago
Oh, the Westin. I generally love Westin hotels, this one being no different. The location here is great as it's in walking distance to a bunch of shops, restaurants and the train station. The hotel itself is grand! It's big and beautiful and the staircase is just so pretty. The open layout makes it seem much larger than it is. My room was spacious and I was on the top floor so I had a little balcony with a nice view. I stay at a lot of hotels, 3-4 each month and this one, and this particular Westin, for some reason, has the BEST comforter I have ever used. Better than the one I have at home. I was trying to look for a tag on it to see what brand it is so I could buy one but I think it's their own for the hotel. It was amazing and so darn comfortable. I went down to the breakfast buffet the next morning. My company gets a discount of 50% off so I figured I'd get some coffee and toast in the morning. The buffet was amazing but it was 16 Euros with my discount. Which is still steep for the lack of breakfast I eat. I cannot imagine someone paying 32 for that. read more
4 years ago
Loved my stay! I traveled solo and felt super safe. The hotel is super nice and modern. No major complaints. The location is very convenient. For my tours, the meeting points were within 20 min walking. There's also a metro station around the block. Loved the location! Breakfast is "included" with your stay, but they do charge you for it- like $7 euros per day. But it was very convenient and good. However, not sure if I would be able to enjoy it for more than 3 days since it's the same thing - they don't change it up at all. I wanted to try out the spa but they said they just had the sauna and no steam room. I did get two massages, but just a back massage since they didn't have time for a full body, yet I was the last appointment and there was plenty of time before they closed. Makes no sense. Anyways, wasn't that good - just got the job done as I was in dire need of a massage. Room service - I ordered the linguine and it was delicious! Look no further - just book your stay here! read more
2 years ago
3 years ago
Very nice room with updated bath very unique hard wood floor ( Chevron parquet pattern ), 48" Samsung LED TV, coffee makers, small fridge, and heavenly bed/shower. If you got enough dough this is definitely the hotel you want to stay! A+++ read more
3 years ago
3 years ago
Rooms are extremely large for European standards. Am looking forward to sleeping in a heavenly bed, but noticed the bath towels weren't Heavenly branded. Hotel is very pretty and at the entrance has a piece of the Berlin Wall. Outside are heated lamps with chairs and pillows and blankets to people watch and have a drink. Inside the restaurant seemed busy throughout the day. Service is nice, but disappointed that as a platinum premier elite my upgraded room had a view of the roof of the terrace building and street. Yuck! read more
9 years ago
If you are looking to stay in Berlin in style, be within walking distance of subways, historical sites and restaurants, and you're not afraid of dropping a few extra Euros, then this is a great option. Centrally located in the Mitte neighborhood, you are a stone's throw away from restaurants, cafes, and shopping. When you walk into The Westin Grand, you are greeted with a stunning lobby that seems to always be bustling no matter what time of day or night. The restaurant and bar in the lobby is open late, and is a bit pricey but the quality of the food is very good. I highly recommend their "Milchkaffee", and the burger is also delicious. The rooms at the Westin are nice, clean, to be honest for the price it could be updated (there is a smell that we couldn't quite put our finger on). The service staff is very good, and will visit your room multiple times to make sure you have water, coffee, and they do a complimentary turndown service every night. The amenities at the hotel are pretty nice, they have a beautiful pool and a small fitness center that I was able to use, the hours are from about 7am to 11pm which is convenient if you are on a business trip. There is a nice garden you can walk through that is connected to the hotel, and there is a Spa that is connected to the pool area. It is about 8 Euros to go into the saunas and there is a full service spa menu. The breakfast is quite expensive, running about 30-40 Euros per person, but it is very good. There is a wide array of meats, cheeses, bread options (I loved the pretzel rolls!) eggs, bacon, sausages, fresh juices and smoothies, an omelette station, yogurt, fruit, cereal... there is even champagne! Very good coffee options, they have a machine that offers Espresso drinks and a friendly staff that will bring you a pot of coffee upon arrival. There are windows that overlook the busy street, and the atmosphere is busy and filled with business travelers. I would eat here and make it your breakfast and lunch to justify the price. Overall, a good experience and I would recommend this especially for business travel. read more
9 years ago
This place is a bit pricey but it is in the middle of everything and the hotel is very nice so it's definitely worth it. Closest subway station is less than 10 minutes away, and there are lots of things to see around the area. They have great service too! Very efficient and professional. Their breakfast was pretty good but it was the same everyday i was there many types of bread, pastries, cheese, fish, vegetables, omelette, fruits, yogurt, eggs&bacon, sausages, etc. 32Euro per person. It's not bad but if you are ok with going out in the morning, it might be better to just explore the restaurants around the hotel. They don't have much of a view. The hotel is only 8 stories high, and there are only buildings around haha i had a view of construction lol I mostly stayed for the location and quality of the room though, and those were perfect so I don't have much to complain about. Wifi was free for me too, I'm not sure why i see a lot of reviews saying it wasn't. read more
Every trip to Europe I want to experience a five star for a few days, even if we have an apartment (which we did this trip) I love hotel experiences. For Germany I chose the Westin Berlin and it was in the perfect location so that we literally walked to every major site in one day. It may be in the most walkable area of Berlin. There are also many hotels and a mix of high-end and low-end shopping here. We also stayed in the spa suite which meant it functions as a small apartment and the spa area in the suite consisted of a jacuzzi tub and an infinity shower with heated floors, robes and one of my favorite hair lines: Malin&Goetz, as well as built in massage tables and amazing views of the city. Here are a few issues I had though: What's up with Germany and the lack of air conditioning? It's gets hot there, I can't sit inside some restaurants because they're too stuffy. As a supposed 5-star, I definitely thought this suite would have but it did not. Also, they need to update the suite! No one has used an iPhone 4 since Gone Girl's Amy and Nick Dunne graced the screen to show us what true marital dysfunction looks like. There are a million docks but no one who can use. Finally, the furniture needs to be updated (scratched end tables, etc.) and they charge a fortune for food (which is still quite good) and internet. There is also only one TV station in English. I'm a big believer in learning languages before visiting countries, but still it's nice to have a few channels to relax and feel at home. I spent more time watching the French channels because I'm much stronger with that than German. So, while I was impressed I also wished I had tried Sofitel down the block. Oh yeah: Westin beds are always clouds. That seems to be a worldwide staple. It is a nice place to just relax, shop, tour, relax, but I'd rank it at 4 stars. read more
I stayed here for a couple of nights and it was my first time here. The service is great, staff polite and courteous and the rooms are nice. My reason for giving this place 3 stars and not 4 is simply because of the quality of the beds. The room I was given was really nice and I was delighted when I walked into the room the first time. The bathroom is well stocked and there big is a bottle of water complimentary each night. The bed however was too soft and as soon as you lay on it you either sink into the middle or if you are on the edge you get this feeling you may fall out anytime. This is certainly not good for me and makes the overall experience less than optimal. After all it is a "bed and breakfast" place :-) most important thing for me in a hotel room is the bed :-)) There are nice facilities in the hotel and the location is amazing. I would return here however will request a room with a firmer mattress and if this is not possible then I am afraid this place is out as far as I am concerned. read more
15 years ago
17 years ago
Just back from a weekend in Berlin and during my stay I stayed at The Westin Grand Hotel Berlin, This large 7 story hotel is located in Berlin Mitte, a really great location to all attractions and along the famous boulevard unter den linden. When we arrived, we arrived into what seems to be a film crew filing the outside lobby of the hotel, our taxi couldn't pull into the hotel therefore we had to get out on the other side of the street and as concierge was no where in sight we had to lift our own luggage into the hotel, . When I arrive at a 5 star hotel, I expect to have my luggage taken from the car to the room and vice versa and not for me to haul it around myself. The main lobby is really large, very spacious, and very grand the main staircase is the focal point of the lobby rather than the reception desks which is literally off to a corner in it self. Checking in was quick, the touch of hospitality was missing and we just didn't feel welcome. Yet again concierge was missing to help with our luggage nor were we asked if anyone could help us. We arrived to our room which in disappointment was not what we asked for; we checked into a twin room rather than a king size room with what they called a deluxe city room which in fact was over looking a loading bay. I went down stairs with my partner and so we complained as we were staying there 3 nights and didn't really want a twin room with a horrible view for our nights there. The receptionist didn't want to help at first and argued with us and basically said a few harsh uncaring words and when my partner intervened he looked up the booking and found that reservations made a mistake, as an apology he upgraded us to the superior room. To us, I found that really nice. Arriving in the superior room really lived up to its name, it was a large quiet toned room, large king size bed, large flat screen, lounge chair, office desk and chair, large wardrobes, coffee and tea making facilities, safe, side and reading lamps, lovely bathroom with both shower and ceiling rain shower, really nice and what I was really looking for! The cherry on the cake was the view! The view of the room over looked Unter den Linden, on the right your view was the Berlin TV Tower and Berlin Dom and on the left was the view of the Dome on the Reichstag. Even better were the windows with blocked out the noise and traffic. As always in Westin Hotel, the breakfast was delicious; however there were a lot what seemed to be package holiday guests where a herd of cows had more manners, waiting patiently was a word I think they never heard of. The breakfast staff were really great, friendly and attentive and therefore we thought it necessary to tip as many of the staff did a really good job. The lounge in the hotel is really nice, the bar is located at the steps of the grand stair case with the restaurant at the far corner, the seating area is really loungie, laid back and comfortable, also good service in both food and drinks and the staff I found to be really nice. The spa however was very disappointing for a hotel of that size, the swimming pool is round and fairly small, 4 or 5 strokes pending on how long your arms are and you are at one end of the pool, there is a whirl pool and a sauna where you have to pay 8 Euros to use. There is a relaxing / seating area around the pool where it is never clean, there are towels what people have used from early in the day left on the chairs and un removed. There is a bar by the pool but no bar man to serve you, you can find him out in reception flirting with the female receptionists. In all, I will stay in this hotel again and see what service I get again and booking a better room the superior or junior suite rooms over looking unter den linden which was recommended by the check out clerk, I would stay for the location, the rooms, the food and the ambience. I think concierge needs to concentrate on their skills and the spa area needs improvement but in all it is a great hotel, with a great location and grand features in the heart of Berlin. read more
4 years ago
8 years ago
Old World elegance in the heart of Berlin -- a few minute walk from the Brandenburg Gate. The Westin is deserves its five-star rating from the Old World Charm in the lobby to the details in each room. An old East Germany hotel - it has been updated nicely with all the amenities you would expect from the Westin Brand. The location is an easy walk to multiple Christmas markets and downtown shopping along with tourist attractions such as Museum Island and the Tiergarden, The breakfast buffet is several steps above average and well worth a stop before exploring the remainder of the city. Highly recommended. read more
7 years ago
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The location is great! It's just a short walk away from the U Bahn and about 10 minutes away from the S and U Bahn station. Hotel is nice and clean. It has a nice atrium. read more
13 years ago
9 years ago
Lovely hotel in a popular location very close to the Brandenburg Gate. Friendly, courteous staff are what you expect in a hotel like this and that's what you get, but the decor is looking a bit dated now and it could do with updating. There's nothing wrong with it and it may all be brand new, it just looks like it was designed in the 1980s! read more
17 years ago
16 years ago
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