I booked a wash, blowout, and formal updo, but the stylist was 15-20 minutes late and skipped the…read morewash until I reminded her. She used just one product to wash my hair--possibly a 2-in-1. I showed her reference photos of a half-up, half-down style I've had before with no issue. She didn't mention any concerns, but after curling for 20 minutes, she said my hair "couldn't be curled." I have long, untreated hair and even offered suggestions that have worked in the past, but she dismissed them. The final style looked nothing like the photos--lopsided, messy, bobby pins exposed--and started falling apart soon after. I had to go back before my event just to have it taken down. A different stylist removed the pins and apologized. I paid $104 and ended up redoing my hair myself in a hotel lobby before the wedding rehearsal. I contacted the salon and sent photos, but never received a response. Very disappointing experience. See my google review of the business for the picture of their work.

I came to Pink Soda a few weeks ago for a spray tan. I get them somewhat regularly but almost…read morealways go to a machine; I was testing them out for my wedding and figured I should spend the extra money to have someone actually do it. I've passed by Pink Soda for years and figured I'd give it a shot. I called to make the appointment as the tan options were a little confusing (hot chocolate was one and I just wasn't sure what it meant), and the woman I spoke to on the phone was so nice. Took the time to explain the options to me, the preparation and the after care for a tan. Went for my tan after work. I totally didn't realize they moved from next to elbow room to above the shish kebab house. It was super clear on their website so this is on me. Walked up what was a kind of dingy looking hallway and stairs but eventually found my way up. Walked into the salon and the woman tanning me didn't really confirm who I was which wasn't a big deal but then just said "we're doing your spray tan in the bathroom down the hall", grabbed one of the pop up spray tan tents and went for the door. I was confused but whatever, followed her. We walked into a public bathroom in the hallway where she set up the tent in the front of the sinks and instructed me to go to the stall and change, sending me along with barrier cream to put on. She gave minimal instruction for the cream which could have been worse for someone not familiar with spray tanning. I wasn't provided a hair net (to be fair, I have dark hair), and also wasn't given the paper sticky things for your feet either. So here I am, naked, in the Shish Kebab house bathroom getting spray tanned. The bathroom was pretty gross with things being damp, exposed pipe; I can't believe I was barefoot in there? Also if you've ever been to the Bunker in the basement of the shish kebab house, you know it has a distinct frat basement bar odor, this smell does elevate to the top floor! Then it dawns on me, I'm NAKED...in the PUBLIC BATHROOM. I ask her if anyone is going to walk in and she informed me she put a trash can in front of the door so it should be good. The tan itself was okay, but I definitely wasn't dried enough. I did ask her to dry me a little more which is when she realized she didn't do my inner thighs; honest mistake, it got done, no big deal. But as soon as I got in the car, in my 6 minute drive home, the seat belt made a mark in the tan on my neck which was a bummer. When I went to pay, the only clickable option to tip was 22%, which I just paid. I recognize the spray tan limitations were so not her fault. But in the end I spent nearly 80 bucks on a spray tan that wasn't any better than my 15 dollar machine tan. I definitely expected more and did not return for another tan before my wedding. I'd return to try for another service but for spray tans, unless you want to be able to say "I got spray tanned in the shish kebab house bathroom" (a new fun story to tell!) I'd reconsider.

I went in for a color change and a styling and I enjoyed the appointment overall i just didn't like…read morehow my style turned out but that's more cause of my hair and it being short than my stylist. I do really like how the color came out however and that was my main thing. Will be back again

Thankful to have a relationship with my hair stylist. She knows how picky I am and always works…read morewith me, and leaves me looking fabulous. She has also helped me grow my edges and hair overall.

Elizabeth and Arielle are the very sweetest women you could ever come across - which is…read moreexceptionally wonderful when you're going through something nobody wants to go through. Unfortunately I am in a position where I have lost my hair but I feel very fortunate to have found the Elizabeth Nicole Wig Studio to help me during this. My wig is beautiful and Elizabeth provides extensive knowledge to help you choose, and then very detailed explanation to help you take care of it. On top of that, both these wonderful women very clearly care about the women coming through the door. I appreciate their truly sincere support and determination to help me as much as they can through not just my hair loss but the battle causing it. I cannot recommend them enough.

When I went to my initial appointment with Elizabeth, her computer was down, so she could not print…read morea receipt for me. She promised to e-mail the detailed receipt I needed for insurance reimbursement the next day. After almost three weeks of phone calls and emails, and after mailing a self-addressed, stamped return envelope so that Elizabeth could effortlessly send the receipt to me, I STILL had to go to her studio (about an hour's drive away) to pick it up so that I could send it to my insurance company. All this in the middle of my chemotherapy and radiation treatment. I dunno--was she slacking off because I had opted to take the display wig home with me rather than wait for a new one to be ordered? She had her money in hand and knew I would not be returning for a fitting, styling, or care instructions, so maybe felt no pressure to follow up as promised? When I went to her studio to pick up the receipt, I did not appreciate Elizabeth trying to deflect the blame from herself to me by continually repeating "You're angry" while I was waiting for her to print the receipt for me. She acted as if this was an excuse for not following through on her promise to get the receipt to me; I would like to address that. Yes, Elizabeth, I was angry. You would been angry, too, if you'd had to repeatedly call, e-mail, and finally drive 2 hours round-trip in order to pick up a piece of paper that could easily have been sent by mail. The fact is, your e-mails had no attachments (no, it was not a problem with my computer; attachments regularly come through to me) and yes, you did receive my SASE--it was sent to your listed shop address and nothing was returned as "Undeliverable" through the Post Office.) The bottom line is that it was your responsibility to make sure I got the receipt as promised. My anger was valid and non-threatening, as anyone can see in the video my daughter took of the encounter when it started to become slightly unhinged when you repeated, over and over, "You're angry." Doing so did nothing but make you look like you were gaslighting me, when you should have just printed the receipt and handed it over without arguing about it. After all, isn't that WJWD?

I've been looking for a new stylist and Bill was exactly what I was hoping for. He asked questions,…read morelistened, really wanted to get a feel for me and my personality. I had a couple photos of what I was considering then left it to him. He took his time, getting to know my hair and gave me a cut for my hair. He doesn't dial it in! He was fun to talk with and I just felt like I'd come home. The salon is relaxing. The tea was great. Front desk service is top notch.

I was visiting my mom in CT for a week and she set up with an appointment with Jessica. I needed a…read morehaircut and color to fix the mess I did on my own hair. She colored it back to a normal brown and added beautiful purple streaks that were subtle and the perfect placement! She spent hours on my hair and it came out so perfect! She came the closest to a past cut that I had, but I probably needed a few more layers, but I was so happy with the results! The staff lol ves my mother and they were so welcoming and friendly. I wish I lived closer so I could go back for every service I needed!

I didn't want to have to write a bad review, but upon reaching out to the owner and having no…read morefurther response than our initial conversation the day after the service, I feel like this is all that I can do. I went in for a spiral perm and left with a burned scalp and extremely damaged hair. I would just like to premise this by saying over the last 10 years I've had probably five perms, and I have never had my scalp burn, I never had my scalp full of scabs, I never had my hair break off in chunks. I originally reached out to the owner the day after the service to let her know what was going on. She offered to do a keratin treatment which I had already done myself plus had done two other times she came to the conclusion that her washing my hair too many times left it open to damage.... Which is bs. She let the permanent solution sit for over 25 mins because she lost power. As far as her "salon"? It's a tiny room that has way too many things packed into it. Not worth the amount of money I spent on a service. Never had to pay over 180 as well as a tip for a perm. Never had my hair fall out because of a hair service. I told the owner that I am very particular about my hair and nobody touches my hair unless they can prove that they've done this before. She showed pictures claiming she's done this before but the damage done my hair is irreversible. I have to cut off half the length of my hair to save what's left. After already cutting off 4 inches of it. I'm highly dissatisfied asked for my money back and received no response.

Be aware of how much you're getting charged. My wife got charged much more than expected. She was…read morecharged $1,878 total for the appointment, which seems exorbitant. If you're looking to spend 2K on hair, perhaps this is a good place to go. But after looking at some of the other comments, the borderline shady pricing tactics and lack of communication seems to be a theme.

I absolutely LOVE my hair after seeing Lindsey! I wanted to go brighter blonde but was a little…read morenervous bc I still wanted a natural look. She nailed it & I'm so happy with how it turned out. Highly recommend!

My daughter visited this salon on April 2nd for a flat iron, deep conditioner, and blow dry…read more Nothing more. No chemical service was discussed, agreed to, or consented to. One week later, after washing her hair at home, her hair began falling out in clumps. Her curl pattern is completely gone. She described it as her hair "melting." I have photos. As a licensed salon owner myself, I can tell you with certainty: this is consistent with a chemical relaxer being applied without the client's knowledge. This does not happen from a flat iron and blow dry. When my daughter reached out to the salon via WhatsApp to ask what products were used, she received no satisfactory response. We are now in contact with the Connecticut Department of Public Health Cosmetology Board and consulting with an attorney. A formal complaint has been filed. If you have naturally curly or textured hair, especially if you are mixed or Black, please be extremely cautious. What happened to my daughter should never happen to anyone. She went in for a blowout and left with permanent damage to her hair. This review will remain up until this matter is fully resolved.

Best Dominican Hair Salon in the Hartford Area! Wide…read moreVariety of services available. From hair extensions, to nails, facials, massages, and even makeup! Would definitely recommend coming here, especially for blow outs and extensions. Merolyn is very professional and very talented. At Dominican Hair Salon JEM they are dedicated to making you feel beautiful all around.

My mom made me an appointment here after a tough week at work!!…read more She thought it was time for a 'fresh' new do.... and Strand delivered!! Here you will work with a different person for the cut, color, and style.... And it's a beautiful design model! If you like the cut but not the color, easy-to-do fix! Like the color but not the cut? Etc... I felt important here :) like they genuinely wanted to attain the same 'ends' that I did and I plan to go back for my next haircut!! Expensive but worth every penny.... & I'm really surprised to see this place isn't rating with 5 stars already !! :) I was truly happy and satisfied when I left.

I do not recommend. They are inconsiderate. Do not have me wait 45 mins for a 15 minute…read moreconsultation without even informing me in person or (heaven forbid) even a phone that there is going to be such a delay. But 3 mins late and they sure know how to call you.