PRESSURE-BASED CONSENT I HIGHLY do not recommend this salon. Would give 0 if I could. I chose this salon because I'm pregnant and wanted the low toxins even though my OB said it's fine for me to be around the dye in the second trimester. I came in after my hair was a deep red color from a salon doing it. I asked for them to do a color correction and really just move me more away from red and closer to my natural (I showed her pics and told her my natural has a bit of red already. I just didn't want the vibrant red). Still swore to me up and down she could get me there. Kailey started with a conditioning treatment, washing my hair and other things and as I was under the heat lamps, tells me to sign the paperwork and gives me the price. $360. What was I going to do at this point under the heat lamps? Refuse to sign their no refund and say no to the cost and leave with product in my hair? This is called pressure-based consent. She started on my hair- what was a decent red (just wanted a bit of my natural hair back in it) And it turned orange and blotchy. I understand that, that vibrant red is a process. My hormones may be affecting the color. I can't keep going to different people who don't know my hair. I signed a no refund agreement. So there are things I know I did not do correctly. But my first biggest mistake was not running. She did a choppy job. I would have stayed with the red-which like I said was fine, just not what I wanted then be orange and choppy. If she was honest up front and said, hey I am going to try but it may look like xyz, then I would have been okay with it. But promising me she can get me to my natural, was not the move. Now I will give it to Kailey-she was kind and explained what she did wrong and then the manager called me. I said, "I will just call my bank" she said, "You signed the waiver and you don't want to do that because we will pull your no refund agreement and have to fight it and we've done that before with another client" I told her Kailey said "if you're not wanting a refund and prefer a refund I'll reach out to my manager/owner." When I told her that she said, "I read your messages and you said refund first." Which I did, but why respond that way and why start on my hair and THEN tell me to sign it all? Again, pressure based consent/ soft cohesion. She told me to stop going to different people to do my hair- which I agree with and should have NEVER went to them regardless of "nontoxic chemicals". I went back to my salon I went to most of my 20's. She said this isn't even cut straight and she was in shock at how blotchy, orange, and bad it looked. She got me to my natural in one sitting for $95 and then I will have a touch up in a few weeks. Although the willow was overly nice, I feel like pricing+consent timing is something they need to work on and communication after the fact. Not put you in a position you feel like you have to pay for something you won't even actually get. They refuse to do a refund but offered to "fix it". I refuse to go in there and let them pretend to know what they are doing. Below are pics. Where I started, what I paid $360 for at the Willow and then what was accomplished for $95. Not to mention an even cut! read more

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Until I was 35 years old my hair was STRAIGHT. I could go to bed with wet hair and wake up with straight hair. Not sure what happened at 35 but my crown of hair got really wavy, annoyingly wavy. I'd have to round brush blow dry it so it was be straight. Now all my hair is wavy and I've always disliked it. So I've had 3 Brazilian blow outs. Last one was 6 months ago. I've decided to just learn how to make my natural wave look better. Someone recommended Abigail Poole with The Willow an Organic Concepts Salon. I had an appt with her today! She tested a strand of my hair and said I was lacking protein so I need a strengthening shampoo and conditioner. Haven't picked one yet, they have some options at the salon. She also said we should be shampooing our hair twice to make sure scalp is clean, this will help going longer without oily hair. A clarifying shampoo is important! They have some with charcoal that you can use daily that don't strip your hair of natural oils. She went step by step in the process of what type of products to use after washing my hair and told me not to squeeze out all the water from my hair. She should me when mop scrunch and when to rake product and how to section it. Also the best way to use a diffuser. My hair has NEVER looked like it does today lol. I can also train my hair to spiral! It's more curly at the root than the ends most likely from the brazillian blow outs. The pics are from when it was still a little damp. You don't dry it all the way and add oil so it won't get frizzy. Learned so much!!! These are organic products that smell amazing. Also got a small bottle of pureology leave in conditioner. They were out of the full size. read more

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Extremely disappointed in the way they treat their customers. They turned my hair purple. I requested a ginger strawberry blonde hair color and provided a picture for reference. I asked at the beginning of the appointment if it would take more than one appointment, and she responded with "no". The stylist, Kailey, applied foils to lighten my hair. While the foils were in, she handed me an iPad with a form, which I later discovered was a waiver. When she handed me the form she said, "We just need some of your information". When Kailey applied the toner, it started turning my hair purple. She washed my hair multiple times to get the toner out, but the final result was light brown with purple tips, not what I had requested. I expressed this to her while she was blow drying. She said I can try adding more toner but had said before the toner was turning my hair purple. I said, "Why would I want to add more toner if you said it was turning my hair purple?" She said we could schedule another appointment, but it would take 3-4 more hours and at this point I lost all trust in her capabilities. A few days later after multiple calls to the salon requesting to speak with a manager, I spoke with co-owner Cassidy, who informed me that the waiver I signed did not allow refunds. I requested a partial refund due to the discrepancy between the service provided and my initial request. The TOTAL COST WAS $280. Seeing is I technically didn't sign the waiver until I had already begun the lightening process, I believe I deserved a partial refund. I DO NOT RECOMMEND! read more

I had jazz as my stylist and she was the best. She was very sweet and nice! Definitely recommend her because she made sure i was comfortable and styled my hair perfectly! read more

For the past couple of months I've missed my hair appointments because of life being unpredictable and my regular stylist's packed schedule. I needed to find someone new, but after my last experience with another stylist when my hair was turned purple and orange, I've been reluctant to look elsewhere. After searching on Google, I found The Willow Organic Salon. Today was my first appointment. I'm so happy. Brittany did a great job. My hair was dry and brassy and she fixed it without using harmful chemicals. I look forward to my next appointment. read more

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Hi! I got my haircut by Genesis & it was a great experience. They gave me the exact cut I asked for. They even gave me a little card with a handwritten note thanking me for coming in & a bag with coupons which was really nice! 5 stars! read more

Jayde is one of the most unprofessional people I have done business with. After being unsatisfied and not receiving the color I wanted with my hair(I showed her a picture of what I wanted) she said she would re-do it. She also charged me more than we had previously agreed on over direct message, but I told her I would pay for the service as long as she would fix my hair to how I wanted it. This never happened as she proceeded to block me on Instagram, not only on her personal account but her salon page as well. I then had to take the time to go to the salon in person to talk to her since my only source of contact was cut off. She was very rude and unhelpful in finding a resolution. I would not recommended her to anyone I know and am taken aback at the lack of costumer service she provided, and also am stuck with hair that doesn't look good. I added a picture of what my roots looked like the DAY after I got my hair done. They are not blended and look grown out. read more

The Willow an Organic Concepts Salon - Blow Dry/Out Services Near Me - Yukon, Oklahoma