I just want to give a big shoutout to Queen City Car Wash in Amelia and especially to Carrie, the…read moreowner. Last Thursday, I used their self-service car wash and noticed a $57 charge on my card the next day--when it should've only been $12. Naturally, I was a bit concerned, so I gave them a call to figure out what was going on. Carrie answered personally and explained that it was just a temporary hold on the card, which sometimes happens. She was super understanding and even told me if the hold didn't drop off the next day, she'd personally give me the difference in cash. Thankfully, the extra charge did fall off as she said it would--but what impressed me most is that she followed up with me the next day just to make sure everything was cleared up. That kind of customer service is rare these days, and it deserves to be recognized. Thank you, Carrie and Queen City Car Wash!

No doubt the least customer centric business I've ever encountered Only dry cleaned you have to…read morepay upfront..... have to pay extra to use a debit card Was told I'd get email confirmation on drop off and delivery Didn't get One week to get a dress shirt dry cleaned...... and that arent friendly