What an awful experience ! Took my dress in to have a zip fitted as I wanted a metal zip instead of an invisible one , baring in mind this dress was brand new still had tags on and on collection I can not fault at all the zip they put in for me , but the guy behind the desk said to me do u no your hem on the bottom of the dress has come down , but if u give me a 5er now I can fix it for u , I no that the hem on the dress was not faulty when taken in so quite pissed off ! So had to take it to my auntie who used to be a dress maker and she looked at the hem and informed me that the hem had been unpicked ! Very disappointed ,Will not be visiting again !! read more