I took me three months to receive all the pieces of a bedroom suit I ordered from there. They…read moreoffered to send me two free lamps and a set of pillows with the last piece of the bedroom suite I received no lamps and no pillows. I would not recommend Mackenzie furniture. If you must deal with this shop ask for Sapan she always tried her best to make sure I was well taken care of.

From the owner: Helping people make beautiful homes since 1923 Mackenzie Furniture is your number one destination…read morefor home furnishings, appliances, mattress's and big screen TV's.

I have purchased a number of things from this lovely establishment and each time the service has…read morebeen great. They are kind and patient. The delivery has always been prompt. The only thing I would suggest is a female salesperson. Although the young man who helped me was so wonderful, for some people a female would or could make them feel a bit more relaxed, but I am nit picking, because really it's a great place to buy furniture. There is a lot of selection too. I am very happy with my latest purchase.

Very Poor Service we are still waiting (two months) City Furniture sold us the wrong Dishwasher,…read morepromised to correct, but all we got was the Promise.

Great place. Bought a bunch of windows and then returned last minute. Josh is fantastic. Can you…read moreget your employees name tags???

This is a cute little gift shop. A perfect place to find a birthday gift or any occasion gift. Most…read moregifts do not say Canada on it. Maybe .01 percent of the items in there say Canada on it. It has more gifty gifts then a tourist gift shop. I did find an eagle towel made in the style of the Tlingit people. They also had some nice scarves in the style of the Tlingit people that I though were beautiful and if I were more of a scarf person I would have gotten one or two. They also had pot holders in the same motif that I almost got. There were many more non tourist gifts to be had in the store. Including jewelry. I believe the jewelry had been locally made, but they weren't touristy styles, just nice jewelry. They had your standard pet with funny saying towels and other nick knacks. Upstairs was a clothing store. They had clothing and shoes that had just nice clothing for everyday wear, nothing touristy. They even had some nice novelty socks for kids.

great store that is a must stop in Prince Rupert!! So cute and goodies. The staff was so friendly…read moreand I found a lot of things that are great there! Make sure you check out UPSTAIRS!! They have great Canadian clothing that is such a hidden gem up there! They have very fair prices and it was great quality- this store is a must stop at in Prince Rupert!!