Bright Horizons is a money hungry, corporate entity (owned by Bain Capital). Teachers are very…read moreunderpaid and unhappy so the turnover is very high. Notice all their teachers are either really young or "older". I think I spent more time in the doctor's office with 6 ear infections in a year, RSV, you name it and so if you do the math, the time lost from work does not justify the cost. My child would come home with other children's clothing, bottles, utensils, etc. I can only imagine what he was being fed onsite. One child was stabbed by another child with scissors and it took a very, very long time and appeals to corporate headquarters to get this child (with a history of violent tendencies) kicked out. So also if you have 2 children, there was no sibling discount. Director was stalking me to send the 2nd child (almost 4K a month). I took it up to the Regional Director and it took ages for them to even get back to me. Finally they got back to me and said it was 5%. Insult to injury. If you do the math, it was equivalent to private college tuition. Hmmm, considering I lose a week a month to illnesses, I think it's not worth it. Then 2 more moms having second children left. After I left, I heard they lost a flurry of teachers plus their director. Not surprised. They need to really do something to make the Wilton community trust them again. Wilton moms have more negative things to say than positive. You'll pay a premium to send your child there but you will not get premium care. What they need to do to improve is to slash overall tuition for everyone and hire a director that really cares about the children and the teachers. Help the teachers love their jobs and then they will love the children. Hire detail oriented teachers. Sanitize the facilities better. Stop being so harsh on their teachers and show the parents that they are not greedy, corporate entities but a daycare that really cares.

I've experienced MUCH better and for less the tuition cost that this center asks you to pay for…read moreapparent quality. The presentation of this school is good at first until you really start to familiarize yourself with how it operates. You walk in and in amazement see all the colors, the framework of the facility, all the big smiles and happy hellos... and if you are lucky you may actually see their Director there once in a while. I have only been there about 6 months and I have already withdrawn my child from this "school". The teachers, though seem loving of the children, complain constantly about their management and how they are treated. They make mistakes, not small ones, big one regarding safety of the children. One fed a baby milk with a bad milk allergy, another child was exposed to a stranger visitor without parent consent, they do not check licenses when someone picks up a child (even though they are good about needing a form). One family left abruptly while there, one teacher did, one regional manager as well and now myself along with two families are in the process of looking to transfer our kids. I cannot tell you how many countless times my child came home with someone else's clothing on. There are some things you expect from day cares and other things that are simply not appropriate in nature... the fact you are told y ou can give feedback and ask questions only to be countered with stories/excuses etc is the worst customer service Ive ever seen! Do yourself a favor and save the additional $600 a month and apply it to your child's bank account for college. Paying more and having a branded name of BH, most definitely does not guarantee you quality of care. Their lack of overall leadership at the center level and at a regional level when you file complaints is an outrage and utterly disgraceful. It's a very very sad situation when you are a parent and come to learn what the atmosphere is actually like there when they spend over 6 hours a day with these people.

Great daycare! Teachers are very caring and kids have a lot to do. This is the best option in the…read morearea.

I attended the Open House at The Seed because of their great reputation. I was really impressed by…read morethe program. They seemed very organized and the staff seemed very qualified. I was so happy with my tour that I was prepared to sign my son up for a full time position in the infant room. I accidently got one of the owners to share that the daycare is owned by 11 people that are involved in the same "spiritual organization". They shared some literature about their beliefs. The program is nondenominational. My post is to share this information, because it is not mentioned anywhere on the website, nor the reviews. The 3 stars is for lack of transparency.

My son stayed out of school because of poor management…read more We have applied for a spot for September in mid JULY when we came back from visiting grandparents. We were in Honey Tree from February to June, 3 days a week schedule. Everything was fine until two weeks before September I asked for curtain days a week (Tuesday, Wednesday, Thursday - 3 days in a raw) - and Kaia responded that she will see what they can do. No sign of trouble yet. Week later, on August 26th (a 5 days before September) I reached out again to confirm the days cuz we were also figuring out a schedule for "Birth to three" program (visits in school for speech therapy) and I found out that we don't have a spot in class because payment didn't go through. What!? Why I wasn't informed? Why nobody called and asked "Hey , are you guys still want to go to our place?" Or hey guys - try another card, or pay manually don't wait till Autopay (Which was set for Aug 27th!) Card was on file the WHOLE TIME! How could this happen? We are not new customers, they had both of our contacts to reach out and ask if we still need a spot?! Or if they found someone else who goes full week (5 days schedule) - the right thing will be is to inform us about them,at least 2 weeks before school starts, Or ask if we want to go full time too?! It was very unprofessional and irresponsible ! I called all possible schools around and of course they are all fully booked or don't have Two's program. Very disappointed! You should work on stuff training, management are very week if this simple situation was handled in the worst possible way!

I never write reviews, but childcare is one of the most important decisions a parent can make. My…read moreson went here for 2 and a half years, so it wasn't all bad. They have a handful of amazing teachers but they are few and far between. I'm sure I will be met with a condescending response to this review from the owner, but I come with receipts. I'm a very relaxed parent and I'm not asking for my son to have some kind of special treatment. What I am asking for is for my son to be treated with basic respect. When you bring up any situation, you are gaslit to believe you are a problematic, dramatic, and an unhinged parent that isn't pleased despite their "efforts." They have an app called "Watch Me Grow" and it's on this app I witnessed a teacher kick my son's cot right by his head in an attempt to disconnect his cot from another cot. (Sept. 2022). I watched my son get hit in the face by another child(I get it, they are children), but what I don't get is why an incident report was never made, why no one told me what happened, and why I was the one that had to bring up what I saw. He came home with a bruise that night. The teacher assistant was too concerned with cutting up an art project and wasn't even paying attention to the children. When my child went to her, she wouldn't pick him up to even check to see if he was alright. When she did finally pick him up, she held him away from here body and then plopped him back down I guess he looked fine to her.(Oct. 2022) In Feb 2022, I watched every baby be handed a cupcake except my child for no apparent reason. It wasn't until a teacher that had grown fond of my son came in, saw he was the ONLY child without a cupcake, and she handed him one. I've called DCF in the past, and all HT did was move the teacher out of the room to a room with older kids where this teacher would go on to cause more problems with more children and families, but that's not my story to tell. The day before Thanksgiving 2023, my husband went to drop our son off. The same teacher assistant I had the issue with when he was injured was subbing in the room. She rolled her eyes when she saw my son. My husband picked up our child, and told them he didn't want him in the classroom with her because of her constant attitude. I'm not the only parent to talk about this TA's horrible attitude. I have heard it with my own ears, so I know I'm not crazy. Furthermore, my husband runs a business. I don't know any parent that would take their child back in an attempt to drop him off and go to work if there wasn't a problem. The owner called me within the hour and had already made up in her mind she didn't want my son back at daycare. She stated that "this was the 4th incident in 2 years, she felt like she couldn't make us happy, and the TA was crying." Every incident we have ever had was NOT made up out of thin air like the owner claims. She stated we are "looking for things to be wrong." I also don't know a parent that would keep their child at a daycare center to "look for something" to be wrong at the expense of their child. My son loved his actual teacher and TA, however this daycare hires family members and friends of family that already work there, so when a teacher is out sick they throw these people in their place. Fine by me, but at least make sure they like kids. I cannot tell you the amount of times I've walked in, and someone was on their phone. The owner went on to say she would be happy to help me find a new daycare, and refund me my money. When I asked her "are you kicking my son out of daycare?" she laughed and repeated she could refund me. Before we were even off the phone she took me off the cameras, and then 1 minute later I got a refund, followed by a text stated "they loved my son and she hoped I was happy at his new center." My child wasn't enrolled anywhere until March of 2024, so the day before Thanksgiving she left us with no daycare because of HER STAFF that SHE HIRED nasty attitude.Were also NOT the first family she's done this to, but again not my story to tell. I was also informed by a teacher that another teacher stated some very nasty things about my child. When I approached the manager about, I told her I wanted to discuss what was said, and I told her about the cupcake situation. When I brought the issue back up while she was kicking my child out of school months later she said she had never heard about the cupcake situation. Please document every issue like I did! Any time a situation occurs, the owner will tell you "the teacher bust into tears." Which indicates to me some of the staff have learned to cry to get out of the hot seat. The owner even tried to pin me against his teacher! We had situation where we noticed our son was in a corner in a high chair eating alone because he was smaller while the the bigger kids were on the other side of the room eating lunch. The teacher and I RESOLVED the issue and the manager threw it in my face as she was dismissing my child from school.

Our two babes have been at Children's Academy since September and we have been thrilled with our…read moretransition. The kids are happy to go to school, they have developed strong relationships with their teachers, peers and administrative staff. My three year old comes home teaching us new songs (affirmation song, months of the year, days of the week, etc). The staff is attentive to the kiddos needs and go ABOVE AND BEYOND with their thematic weekly units with developmentally appropriate activities (sensory bin, open-ended play, show and tell, keepsake worthy arts and crafts). These are memorable learning experiences that will set the foundation for their educational career. Oh and did I mention they get to play outside because there is an outdoor space? The staff is always looking for ways to create positive learning experiences for the kids (i.e firetruck came to the center, farm animals, Halloween parade, etc.) They are also VERY receptive to feedback. We are so grateful for Children's Academy. Special shout out to: Ms. Nancy, Ms. Rebecca, Ms. Angel, Ms. Tiara, Ms. Monica, Ms. Safia, Ms. Gabbi, Ms. Lindsay, Ms. Kate, Ms. Laura for taking such great care of our babes as if they were your own.

Having already been to Almost Home, Cadence Academy, Wilton Montessori, Ridgefield Montessori and…read moreeven a daycare in New Hampshire with our two eldest, we were daycare pros by the time we sent our 3rd to Children's Academy (at somewhere about 4 months I believe? #thirdchild). We've had positive experiences almost everywhere we've been, but never so much help, support and consideration for working parents. The sheets, laundry on site, keeping frozen bottles and communal bibs made things sooooo much easier for this full time working mom of 3. And it was great to have a digital log of the eating and diaper changes. We hope our youngest will be able to be a drop in some day!

It is refreshing to find a child care center that is so great. It is a peace of mind to know that…read morewhere my child spends the day is full of loving people, from the director to the teacher assistants they are vested in the child's well being and development.

I had a very distressing interaction with a staff member at this day care center today. She was…read moreextremely rude and uncaring, and reduced me to tears at the way she was speaking to me. It really concerns me that someone with such an aggressive attitude works at a day care center, and I would avoid sending my children there.

Great Preschool for my kids and wonderful community for parents. Just moved to town and met so many…read morefriends for both myself and my children.

Love this awesome preschool! My children had the best start to their educational journey at this…read moreaccredited school. Fantastic teachers under loving, engaged leadership. Can't beat the downtown location either!

Growing Minds Collective has been more than child care for us. Our daughter has learned so much so…read morefast from their teacher and the other kids. They've also helped my wife and I to collaboratively work on things such as consistency with naps and using the pacifier far less. We've had an amazing experience so far and our daughter always looks forward to going there!

I cannot begin to express the gratitude I have for GMA! They have provided exceptional care for my…read moredaughter. My daughter is so excited to go to daycare everyday. GMA offers a unique learning experience with some Montessori ways of teaching throw in as well. I truly feel like they care for my daughter as if she was one of their own. Three words I would describe GMA are: safe, extraordinary and cozy. I love the blend between school and home/warm atmosphere.

Our daughter has attended this location for about 6-8 months. The staff is truly amazing, always…read morepunctual and serious about the safety and care of their kids! Our daughter has learned so much in her time there.

i am truly thankful for the great staff here. My daughter has learned so much in such a short time…read more This place is more then a day care, it's almost a family. From picture days to events where they take the children to be active like soccer shots. i am grateful for the care and responsiveness with the director and staff. It's going to be sad when my daughter leaves and goes to kindergarten, but i am sincerely thankful.