Busy but best MDs in town Sad to have Dr Woo retire!…read moreWill try a new doc and post additional review soon

I am a patient here and for myself, I haven't had any problems. However, I tried to schedule…read moreappointments for my three children. I was told that only two family members could be scheduled at a time because if three patients no show, that it a big empty block of time for them. I told the scheduler that I've never missed an appointment in my life and asked if there is any way around this as I don't want to have to take two separate days off of work to do something that could be done at once. She told me that she could not schedule them all but she could transfer me to the clinic and I could ask them. I got the clinic's voicemail which instructed me to only leave one message as leaving multiple messages will increase my call back time. They never returned my call. Never. Maybe that's why people often leave multiple messages but what do I know. I may continue to go to this clinic myself since it's close to my work but I'll be finding another clinic for my children. And if I'm impressed with the next clinic, I won't be going back to Eye Medical.

Compared to consultations with other surgeons in the area, the entire consultation process was an…read moreunpleasant experience. Did not feel welcomed by any member of the staff including the doctor, and felt not listened to despite repeating my concern multiple times to the doctor. Although a minor additional reason, as another reviewer mentioned, there is a $150 consultation fee even if you don't get anything done there - in contrast to most other surgeons I went to that offered free initial consultations. I would not have minded paying for the consultation if I felt that my questions were answered and my concerns were addressed attentively, but I kept getting the same question repeatedly, and did not feel that the consultation was worth the cost.

I have been reading about Hydrafacial for a while and finally decided to schedule one. I'm so glad…read moreI found Candace Chapman! It was a fantastic experience. I wasn't sure what to expect because the office seems like something between a spa and a doctor's office. It was exceptionally clean and beautifully decorated. The check-in process was very easy with minimal paperwork, and then I was taken into an office to get some photos of my face taken. The procedure itself was painless and Candace had such a gentle touch! She explained everything she was doing as she worked and nothing she did felt too aggressive. Candace was very professional and I could tell she was very knowledgable about all of the services she provides. I was done in no time and my skin felt fantastic afterward. It still feels and looks great a day later (no after-facial breakouts or redness). I will definitely be back!

Great service, always have a smile on their faces, very knowledgeable and sincerely seems to careread more

saw Dr Fame he was super attentive to me and was very professional I really don't like to go to the…read moreDr but he made me feel comfortable

Extremely rude staffing. The only doctor I saw is now gone. He was the best the clinic had and…read moremoved to Nashville. It is impossible to get a referral because even though the man did my surgery - they will not refer me to him. It's totally crazy. I'm sure it is the fees they missed because I have not been back in a couple of years. The doctor was there - did my surgery - they have my records and they don't care. I will of course travel to Nashville. I warn everyone not to use this clinic. Find a different provider.

Terry B I had Cataract Surgery in 2020 by Dr Thomas Stuckey (different Ophthalmology Group), Dr…read moreStuckey inserted AcrySof IQ PanOptic lens and they were unbelievable however I had a large floater in the left eye as a result Dr Stuckey referred me to Retina & Vitreous Of Louisiana where I good fortune to see Dr Jorge A. Jimenez, M.D. He did a surgical procedure to remove the floater and AT 70 years old for the first time in my life I have great vision. I would highly recommend all Doctors at Retina & Vitreous of LA.

I had a problem with a long wait time from a eye clinic before so changed to this clinic a year ago…read moreand I am really pleased with it. When you go in you will be treated with very welcoming front desk and they call or text us to make sure come 15 min early to the appointment. When I have eye exam appointment it's really quick; you usually don't wait any longer than 5-10 min and get done in 20 min. They have a lot of modern technology like retinal screening that you don't need to dilate your eyes for exams to quickly get over the exam and it only takes few min. After everything was examined, the doctor (Dr. Carlin this time, Dr. Waguespack is great too) came out and explained everything and answered all my question. While everything was quick, it was not rushed and and I got a comprehensive assessment and clear feedback what I should be doing to better my eye health. The best part was the staff; the front desk was so nice, checked on my well being and made sure if my insurance was able to cover without asking. After ordering contacts she deliberately give me a lot of contact solutions to take home and I was so thankful. It was such a very good experience overall.

My family and I were on vacation and my only pair of contacts ripped. We were visiting New Orleans…read moreand made a pit stop in Baton Rouge for the kids to run around. I needed a pair of contacts since I was not able to see and with this heat it's almost impossible to keep your eyeglasses on your face without it slipping off. I searched for the nearest optometrist office and this office popped up. Luckily, they were able to take me in very quickly, and Dr. Carlin was able to see me. He was very knowledgeable, patient, and very accommodating since I had my two littles one with me. I have really dry eyes so he gave me several pairs of trial contacts to try to see which one fits my eyes best. Dr. Carlin did a very thorough exam and explained everything to me. In between the exam he'll also check in with the kids to make sure they were not bored. Ihighly recommend this office and Dr. Carlin. His professionalism and his knowledge made me feel comfortable walking into this office, and knowing I'll receive the best service. Your eyes are really important so I'm glad I was able to take care of it with someone I can trust.

Very good doctor. Place is very busy and getting checked in is pretty unorganized. Have to wait a…read morelong time but other than that it's pretty good. Staff that work with doctor is awesome.

I was notified the day before my appointment that things has changed and I have to pay $85 and it…read moreChristmas time. This is not the first time something has happened. My Dr. Is wonderful but the way they handle business is foul!!!!!!!!!!!!!

Had excellent service, the sales associate was extremely knowledgeable and very helpful full,…read moregreat product and excellent quality highly recommend this optical store front

Now let me be upfront, I've never used this place for eye exams for me or my kids, never bought…read moreframes from them... however I have used them twice for issues involving my kids' eyeglasses.... that's what this review will cover.... I've had 2 instances in the last 6 weeks with my kids and their sight equipment... first time baby girl had the leg on her glasses come off when the screw fell out. I didn't have a replacement screw and I didn't feel like driving into Baton Rouge to the place where the glasses were bought so I figured I'd pay whatever they charged to get it done local... stopped in asked if they could repair, didn't tell them I'd never been here before.... they said sure in under 10 minutes glasses back together and in my hand....I say what's the cost? They say nothing, free service...to myself I'm like Damn that's great! Thank them and leave.... A few weeks later the boy comes in with the lens out of his glasses... dropped them he said.... Back I go, the folks here look at them and 10 minutes later completely repaired.... how much I ask? Nothing, free service they say.... again I'm like Damn that's great! I'm pretty sure they know I've never used them before for eye exams but the staff has been 100% friendly, efficient and professional.... they offer exams, frames and lenses and after my repair experiences I'm thinking I may have to start taking my kids here.... I'll wholeheartedly give them my endorsement because if my experience as a non-customer is any indication I expect they treat all their customers great!