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    Thomas Carpet One Floor & Home

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    8 years ago

    Great people! Great products! Love the service they offer there. Michael is such a great man.

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    Michael's Wholesale Flooring

    Michael's Wholesale Flooring

    4.1
    (42 reviews)

    They did a beautiful job installing carpet in our house. They had a great selection, excellent…read moreservice.

    We were happy with the carpet quality and information Kevin provided regarding price and scheduling…read morebut the installation was another story. We were very clear that the carpet was being installed on the 2nd floor and the rooms are large, which they knew. The installation crew of 2 people, a man and woman, arrived as scheduled (8am) and began removing the carpet. The shock came when I saw that the man was putting the old carpet/padding through the window and onto the roof. After there where 4-5 rolls of the old carpet/padding on the roof, he climbed out of the window and threw them to the ground. Frankly, I about had a stroke! Not only was that extremely dangerous but was not good for my 2 year old roof. Then they tried to move the new carpet out of the truck but it was too heavy for the 2 of them to move, so my husband and I helped them get it out. They cut the carpet for the largest room (20x17) rolled it up and the man carried it up the flight of stairs to the room and dropped it. It hit the floor so hard that it knocked a picture off the wall downstairs and shook the entire house. I ran to be sure no one was hurt but he didn't look at all concerned, but he didn't carry additional pieces upstairs until additional help arrived at about 1pm. They continued putting old carpet/padding on the roof and then throwing them off. They worked quickly laying the carpet and putting things back. They clearly were not coming back on Friday morning to finish putting things back or clean up the debris in our yard. Perhaps, we made the mistake of moving things into one room to save time. The carpet does look nice but I'm not sure that it will stand the test of time; only time will tell...

    Brooks Flooring

    Brooks Flooring

    4.3
    (19 reviews)

    Run away from any builder that requires Brooks Flooring. Ours was installed (LVP) and NEVER…read moreCOVERED. This was during the drywalling. The floor, which we paid an additional upcharge of $14,000., looks so bad, guest ask us when we're changing the floor! There are ripples and waves, adhesive, unfinished edges and men's size 8 or 9 workbook footprints all over! Yes, they were contacted. They sent out a girl with a broom, then covered my floors with Heritage House plastic coating, ultimately costing us hundreds of dollars to get the shiny, yellowish film off our floors. That did not help. Then they sent a guy over who mopped a patch of flooring and dropped off a box of planks. Great! What's a 70+ woman supposed to do with that??? Never have we been treated with such little respect as clients. Our tile floors were supposed to have gray grout, someone decided unsealed white would be better. Now we have to regroup three bathrooms and a laundry room, as all the unsealed has yellowed Plus they put the wrong tile in the shower floors and did a very unprofessional job at that. Never ever have we seen a company with such little service, respect or appreciation for their client. They hire non English speaking installers who, by the quality of the finished product, have little or no experience or just don't care. If you want your money's worth try someone else. Yellowed. ​​

    Communication between the salesman and billing person was poor. We were double charged and had to…read moremake several calls before they corrected the error.

    Thomas Carpet One Floor & Home - flooring - Updated August 2026

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