They are all so patient and kind from the receptionist at the front desk to the dentist.read more

I finally found a dentist in my network that I like! Dr. Jeff is polite, concerning and honest…read more No, trying to sell you more than you need. The receptionist and the check out clerk were kind, friendly and informative. They contacted and had everything ready for my insurance claim. But the most kiddos goes to Brittany, the hygienist. This was the most thorough x-rays, exam and cleaning I've had in a long time. She was so sweet. She listened to this old woman prattle on. I did stop while the cleaning was being done. My teeth haven't felt cleaner in a long time. I must confess it's been four years since seeing a dental hygienist and I've had some good ones, but Brittany is up there with the best. I highly recommend this clean, well taken care of office and the staff!

Customer service is great, they always get you in for appointments quickly and are very respectful!read more

10/10 I highly recommend this place. Very nice people, the…read moredoctor was so nice and very kind. My daughter and I will definitely go back.

This is a great family dentist! They're very professional, attentive & caring…read more They communicated with me even before the appointment.I had an appointment set up & throughout the 2 weeks waiting, they called everyday they had an opening to ask if I wanted to move my appointment. The doctors & the hygienist are very nice, friendly & did their job with ease! Overall my experience here has been great & im making this my family dentist!

They really don't listen to their customers. They've been told 1000 times that I don't have any…read moremoney but yet they still bill me for services/ things that were not necessary.

This is the greatest dentistry in town. I have always been treated with the utmost professionalism…read moreand respect. The entire staff are the kindest people and always treat me with dignity and respect. I would recommend the facility to everyone! No team better!!!!!! Charles Green

I was very nervous. But they helped me ease my nerves by being informative, friendly & helpful. The…read moreplace was very clean.

I was here 8 years ago, and now I am back in Killeen, TX, about 2 months ago, had an emergency, and…read morethey got me in the same day, now they're gonna be my permanent dental office. The staff is brilliant and understanding, and very nice.

I had a dental emergency and called immediately to see if I could be seen. The clerk said she would…read morecheck and call me back, when I didn't hear back I decided to drive the 25 minutes to the clinic. I spoke to the front desk clerk and she claimed to not have taken the call. I explained what happened and what should have been a simple fix, the tooth wasn't broken Just a veneer that came out. It was just excuses as to why I couldn't be seen, what is the purpose of saying you treat emergencies if you can only see you doctor......and then they are not there. But the worst thing is for the receptionist to tell me "well you can always wear a mask" and laughed. How does that constitute care and concern, is that what good customer service is to your facility? Horrible, inconvenient, and not patient friendly!

HORRIBLE experience showed up 30 minutes early to my scheduled appointment which they canceled…read morewithout prior notification. Do not recommend this place at all. Extremely poor customer service. 0 RATING.

I would give a lower rating if possible. Routine temporary crown to be replaced with permanent one…read moreturned into 3 hours in a chair and me having no front tooth. Dentist then moon walked all over why he broke the post and build up and fractured the tooth that was holding the post. Avoid this place, integrity issues along with poor quality of work. 3 years with them, 3 procedures all done by a different dentist!

I Like this dental practice as a whole but especially the front desk staff . They put up w/me…read morecalling back to back one day and I really appreciate that . Very professional and will go back again !

Currently expecting and have a serious phobia of the dentist. But miss carol amd Anna took care of…read moreme so well I'm feeling more comfortable and confident coming to the dentist. Definitely worth coming out to see them!

I normally visit the office in Killeen; however, they had availability in Temple. The customer…read moreservice was great. However, I was there for a general cleaning, and it felt like a rush job. The dentist came into the room, asked if I was experiencing any pain, and after I explained, he said there was nothing visible. When it was time for the cleaning, the lady did a rushed job and didn't floss my teeth properly. Overall, it was not a good experience. While the customer service was excellent, the dental service was not. Lastly, when I called to schedule an appointment, the call center staff--or backend staff, as the gentleman mentioned--was horrible. He said I wasn't a patient on two different occasions, refused to transfer me, and left me on hold. This was unacceptable.

We started at the Temple location then swapped to Killeen. My son received excellent orthodontic…read morecare and I even referred a few people there. I've given this place so much grace but have finally decided to cut ties due to horrible service from the dental team. Being unable to get anyone on the phone and lack of quality service if you do reach them is frustrating. We decided to swap to another place after braces came off and now I'm having to pay for xrays that the Temple location has because we can't get them sent to our new dentist despite multiple phone calls/requests and assurances that they would do it. Said xrays are only covered 1x every 3 years. The frustration I feel knowing this is money I should not have to spend just reassures me that we are doing the right thing in leaving Rodeo for good. They are also the only dentist who has ever required xrays every 6 months, which requires out of pocket due to them only being covered 1x a year. It takes a lot for me to leave a negative review for a place. But, after 2.5 years service has only gotten worse.

Great service feels like an understatement. The staff was warm, polite, and genuinely helpful,…read morealways ready with tips and guidance. Miss Linda stood out right away. Even on my first visit, they made me feel completely comfortable and welcomed. They took their time with my questions and showed real care with my teeth. Just an overall excellent experience.

Overall House of Smiles provided good attentive, polite and helpful care. There's only Dr. Saxena…read morewho makes her rounds to the right bays, and a lot of chatter in the office among the assistants, but it doesn't impede the work. Consequently, waiting and hearing the talking is inevitable. So far the work performed is very good and I'm happy with it.

I had my teeth cleaned. Everything was excellent. I would definitely recommend them for all of your…read morefamily dental needs

I had a very unprofessional and unpleasant experience with aMANda RAINE. She pressured me…read morerepeatedly to come in for an appointment even though their office had the wrong dental treatment plan on file. Instead of listening or correcting the issue, she kept trying to force the appointment, which felt more about getting money than providing proper care. When I pushed back and asked questions, she became rude, angry, and actually hung up in my face. Completely unacceptable behavior. Patients should never be treated this way. I do not recommend dealing with her at all. Fire Her immediately tired Supervisor. She hate veterans and is very disrespectful