Excellent care from the very start. Melissa was wonderful checking me in and going throughly over…read moremy symptoms and taking X-rays . Dr Bickel is caring and explained my treatment plan as I was in pain and needed root canal surgery asap. Ruth took excellent care during and after surgery explaining everything that would happen pre and post operatively. Barb coordinated my office visit and explained everything step by step. If you go to an area dentist you need to tell them to send your referral for specialized care with Dr Bickel and Dr Ford. I was surprised how close and convenient this office is without driving outside Harker Heights/Killeen area.

Dr. Jeremy Hill and his staff were amazing. I'm very sensitive to pain, but he put me at ease. By…read moretaking his time for the numbing part, I barely felt the needles for my root canal.

After a poor experience earlier in the week at AcreWood Dental, Temple Endodontics renewed my faith…read moreand comfort. They were welcoming, caring and efficient. I would highly recommend this office to anyone that has anxiety about dental work. The assistant during the procedure knew all the little tricks of distraction to make it that much more comfortable. Fantastic Experience.

From the owner: Your Dental Health Is Our Number 1 Priority…read more Doctors Doughty, Heggen and all the staff at Temple Endodontics welcome you! We have been providing root canals since 1980 and have a combined experience of over 65 years! If you are experiencing mouth pain, swollen gums, or have a broken tooth, dont hesitate to call Temple Endodontics today! Our compassionate staff will have you feeling better in no time. CareCredit and most forms of dental insurance are accepted.

I have had three root canals here over the past several years, all by Dr. Ryan Allowitz. The last a…read morefew weeks ago was done as a work-in absolutely painful emergency - thank you! The tooth had been hurting off and on for a few weeks, but it absolutely exploded in pain over the 24 hours before I got in. The prior two epsidodes were not nearly so bad or progressive, and the pain of those was essentially gone when the anesthetic wore off, so I was surprised he gave me a narcotic pain prescription - until the anesthetic wore off. Then I realized just how inflammed that area had been, and while I hate medicine, I took the pills for the next 24 hours by which time the pain was almost resolved.

Very helpful and nice crew here, dentist was informative and great. Front desk lady was super nice,…read moreand thank you for the day after check up call, I appreciated that. Thanks again. :)

I was referred to Dr. B by my general dentist after discovering an infected tooth that would…read morerequire a root canal through a crown. Not realizing how serious it was, I called Oakwood to schedule the consultation and after a few questions they were able to move my appointment up and squeeze me in almost immediately. From the moment I called them, I sensed that they genuinely care about their patients. They provided a clear, honest, easy-to-read estimate for the services. Come day of, I was nervous because root canals have such a negative connotation. The receptionist, the assistant (I believe her name was Lily) and Dr. B exceeded all expectations and made the scary experience extremely comfortable and pain free. The office is very nice and clean and I enjoy that the patient chairs look out a window. Dr. B was very kind, professional, efficient and explained everything thoroughly. I'll even add a bonus...in the aftercare paperwork, they provided his personal cell in case I have any questions or concerns after hours. Let me tell you...I had a procedure once that occurred on a Friday evening before closing and the office is closed on weekends. I got home only to find that the blood wasn't clotting from the procedure so I was bleeding excessively from my mouth for HOURS (almost 9 hours to be exact). I was about to go to the ER when it finally stopped, but in those hours I just wished I had a line of communication to the office staff or dentist to advise me on what to do. The fact that Dr. B provided his number goes to show the level of care you can expect at Oakwood.

I have been to Dr. B for 2 retreat root canals and one 1st root canal! He was amazing for all of…read morethem. He is so kind and gentle especially with someone who has a bit of dental anxiety. He takes time to check on you after the procedure personally, which I really appreciate.

Dr. Collins reworked my old root canal which was failing (and it was a tough case) and saved my…read moretooth. His skills and knowledge are top notch, and hist equipment is very modern. The procedure was completely painless and comfortable. Can't recommend him enough, and I wish there were more specialists of his level out there.

Dr Collins was informative and helpful, he helped save my tooth! I couldn't be more happy.read more

I recently visited this office for a routine cleaning, which itself was fine, but the experience…read morethat followed left a much stronger impression--and not in a good way. After the exam, I was informed that I needed several cavities addressed. That part wasn't surprising. What was surprising was the financial process that followed. The conversation felt less like a healthcare discussion and more like sitting across from a finance manager at a car dealership--focused heavily on cost breakdowns and payment structure rather than care. The most concerning part: I was told I needed to pay a $100 deposit just to schedule the procedure. While I understand deposits in certain contexts, this felt out of place in a healthcare setting. Patients are already committing to treatment and cost--adding a pay-to-book requirement creates an unnecessary barrier and, frankly, erodes trust. Yes, the deposit is applied toward the final bill, but that doesn't change the principle. Patients shouldn't feel like they're paying for access to care. Healthcare--especially dentistry--relies on trust, transparency, and patient-first thinking. This experience leaned too far in the direction of financial policy over patient care. If you're exploring dental providers, I'd encourage you to ask upfront about payment practices and find an office whose approach aligns with your expectations. There are plenty of great providers out there who prioritize patient experience alongside clinical care. Unfortunately, this wasn't one of them.

STOP. READ THIS BEFORE BOOKING AN APPOINTMENT…read more TL;DR: Incompetent billing department turned a common $250 out-of-pocket procedure into a $1,000+ financial headache. They will lie to get you off the phone, then ghost you completely. Zero accountability or care for supporting patients financially through proper claim filing, even when you handle-hold them to what needs to be submitted to insurance. I'm writing this review to warn others about the incompetence I've experienced with this dental office's insurance handling. What should have been a straightforward scaling and root planing procedure in January 2025 has turned into a year-long ordeal that's now costing me an additional $800 out of pocket; money I shouldn't owe if they had done their job correctly or followed up when I did their work for them. The Timeline of Incompetence: January 2025: I had scaling and root planing done. Paid $248 out of pocket at the time of service. The office led me to believe this would be pre-authorized with my insurance. It wasn't. July 2025: My claim was denied by BCBS Dental due to insufficient documentation/justification from the dental office. Then the resubmission was also denied. According to BCBS, the office apparently just copy-pasted some generic justification on the resubmission without providing the actual clinical details required. I was not notified of either denial by the dental office. Here's what makes this inexcusable: This is a common procedure. The office literally wrote a blog post about it (https://www.leanderdental.com/blog/deep-cleaning/) and emailed their entire patient list promoting it in the middle of last year. I've even had this exact procedure done successfully with a previous dentist who had zero issues getting insurance to cover it. Yet somehow, this office couldn't figure out how to document it properly? The worst part? They never told me about any of this or my increased financial responsibility. August 2025: I only discovered the problem when I started receiving monthly statements for $791.86. When I called, Christina in the front office claimed they were "waiting on a decision for the resubmitted claim." So I called BCBS myself and learned the claim had already been denied a month earlier. I had to do their job for them. BCBS gave me detailed guidance on exactly what documentation was needed: pocket depths, bone loss measurements, crestal bone level greater than 2 mm apical to the CEJ, radiographic evidence, etc. I called the office back within an hour with these specific instructions. Christina assured me they would coordinate with my hygienist and resubmit with the proper clinical details. I was advised to ignore the statements for the time, as the claim would be re-submitted with greater supporting narrative / details. That never happened. The Final Insult: January 2026: Over ONE YEAR after my procedure, Zarika from the office finally called about my outstanding $700+ balance. She informed me they had resubmitted "as a courtesy" the one time and would not be submitting again. This directly contradicted Christina's promise. I explained the entire situation and referenced my previous conversation. Zarika said Christina would call me back within an hour. I never heard from them. I followed up with an email to the office, but never heard back by email either. The office will make promises to defuse an uncomfortable phone call, but won't do the work to actually follow up on the patient's requests/needs. They don't seem to care that a $250 out-of-pocket procedure becomes over $1000 out-of-pocket, despite the patient explaining to the billing department EXACTLY how to avoid that, per insurance. What This Means: Either this dentist performed dental work that wasn't medically necessary (unlikely), or - more probably - the front office/billing department is either too lazy or too inexperienced to file insurance claims correctly. This office failed at every single step: * No pre-authorization despite implying there would be for an expensive procedure * No proactive communication when the claim was denied (twice) * No proper follow-up / claim resubmission even when I communicated to them the exact documentation requirements * Conflicting information between staff members * Broken promises about callbacks * Zero accountability I'm now stuck with an $800 bill because they couldn't be bothered to document a routine procedure properly, communicate honestly about my claim status, or follow through on their promises. Thankfully, I proactively cancelled my other appointments with the office for ongoing dental procedures, pending a successful resolution to this issue, which didn't happen. So I saved myself additional headaches and high out-of-pocket costs. Find a dental office that actually knows how to handle insurance claims professionally and treats their patients with basic respect. If you've made it this far: Please give a Thanks reaction if you've had a similar experience.

I saw Dr Meenal McNary for a retreat root canal tooth. She is hands down, top notch the best Endo…read morespecialist I've ever seen. She is so comforting, brilliant and a master of her profession. She took the time to explain what was going on with my tooth and why it was necessary to retreat my root canal. Immediately upon reviewing my CBCT image she saw that the original dentist missed a canal. (Original one was done 20+ years ago, when the technology was not near advanced as it is today.) She explained this is more common than you would think because these canals are so tiny and can branch off. Root canals are often why people dread the dentist. I can honestly say that this was done with zero discomfort. She was able to remove the old material, locate and clean the extra canal and complete the procedure within an hour. So methodical, precise and efficient. I honestly wish there were more practitioners like her out there! Fabulous work. Thank YOU!

I was reffered here by my normal dentist as it was a molar that needed a root canal…read more The turn over time to get me in was fairly quick. I went in on a Friday and was seen for my root canal on a wendseday the next week. I was seen by Dr. Meenal McNary D.D.S. she was great... very informative and walk you through everything that she will be doing for your teeth. I felt like I was in good hands. Being that this was first root canal ever. I had a Crack in my tooth and she was still able to safe the tooth instead of pulling it. Would highly recommend this Dr. The main reason I did not give all stars is. Be prepared for a sticker shock on what needs to get done. As this place is completely out of network with insurances. They do there best to work with insurance but more than 70% comes out of pocket. My tooth was in bad shape and seeing how I was reffered there. I felt like I could not go anywhere else. I no we have choice but with life happening and time which who has that now days. I choose to go here.

Dr. McGuire and his kind folks are all complete professionals, laser-focused on getting the job…read moredone right. I've had 3 (of 4 total lifetime) root canals done by Dr. McGuire and his team. Dr. McGuire has always been keen to answer my questions and concerns, and I've never felt any discomfort from the anesthetic needle. I've never been knocked out, but for those worried patients reading this, that IS always a choice you make. The estimates are always on-target and there were no surprises. Magic hands work here!

I guess not many of us get excited about dental visits, but I was so pleased with the service and…read morehelpfulness of staff here, that I am looking forward to going back to address an issue that was throughly explained to me. I love feeling confident in the endodontst I have chosen, as going in for such work can really make me anxious. Dr McGuire is super knowledgeable with all of the latest equipment to help him do his job well. His assistants helped answer all of my questions and left me feeling like I had made the right choice and that I was lucky enough to find an office that cares and is known for quality work. My regular dentist referred me here, and I am so glad they did!

Everything went as promised. I believe entire process was about 90 minutes…read more It was explained in a professional and easy to understand manner. Was made to feel as comfortable as possible. Entire staff is super friendly and helpful. If you need a root canal this is the place!

Let's be honest, getting a root canal usually ranks near the bottom of anyone's list of fun and…read moreexciting life adventures. That said, I just had my second one performed by Dr. Bradford, and both procedures were smooth, with minimal discomfort and absolutely no pain. Dr. Bradford is professional, thoughtful, and exceptionally skilled at what he does. Hopefully, I won't ever need to see him again (lol), but if I ever do require additional endodontic work, he'll be my first call.