The Ace Hardware store at its new location in McKinleyville. This store is a vast improvement over…read morethe old store. The building is big and bright, the isles are well laid out and everything is pretty easy to find. There are usually clerks everywhere and most times I am greeted or asked if I needed any help. The man helping me recently took me right to the items I was looking for and then allowed me to look at my pace without being bothersome. It was busy and all considering check out was a breeze, three lanes were open on my last visit, so checking out took no time at all. The staff and management at this location in are all friendly and helpful, at least in all of my dealings with them. Competitive prices for the area on pretty much every single item in the store, without driving around the bay or an hour plus north to HD. It's an Ace hardware store, and a good addition to our little town - it serves its purpose - convenient hours, relatively fast service and sometimes competitive prices. A Solid 3 Stars 00306

IF there were a negative star, this store would fit that rating. Most of the employees are very…read morehelpful and mostly knowledgeable. However, their return policy, written on their website, is a lie. There have been items (ex single nails, or screws, heater filter, and a few items that broke the first time I used them), this store REFUSED to exchange or return the item, even though it was their employee who helped me and assured me the item would work, or fit....and even though I had the receipts and it had only been from a few hours, to a few days, they refused. Especially, the older lady who seems to live at the counter at the entrance. We've learned this is NOT a good store to shop at...and today confirmed that. My 89 yr old father, who has Parkinson's and walks hunched over because of a pinched nerve, wanted to surprise me with a new shower head with handheld attachment. With their limited income, they purchased a $54 shower head w/handheld as a surprise for me. I have mult. spinal problems, do not walk well, have surgical bars in my neck that limits how far I can move my arms overhead, and a collapsing lumbar spine area. My 87 yr old mother had a massive intestinal infection a month ago that developed 3 abscesses and had perforated her intestines. After weeks in the hospital, she's home now but the infection has not gone away and that portion of her intestines will need to be removed-but she's very weak. She's wants me by her side as much as possible; I welcome that.. my kids and I help her as much as possible, even into the middle of the night. It's physically painful for me and my mom. So to surprise me with what I needed was a blessing in a tormented disguise called McKinleyville Ace Hardware. The shower head had EXTREEMLY low water pressure. My 40 yr old shower head wasn't working good, but it had more water pressure than the Delta 2 in 1 my 89yr old father had bought me. This time my dad was turned away from McKinleyville Ace Hardware. Even though the box, the included booklet and all attachments were provided, the lady not only refused a refund, she refused an exchange. He was told "it was opened, and used, we don't refund or exchange anything that has been opened. Call the manufacture, maybe they can replace it". Really? A new item they sold and he's told to call the manufacture for a replacement?! How is someone suppose to know that an item works the way it is suppose to work if it's not opened? Merchadise the store sells which means the store also gaurentees the items works...if it's not opened and tried? An item a store employee recommended and guranteed the product was good, to an 89yr old, hunched over man who uses a walker, and believes what he's told? DO NOT BUY ANYTHING OF MONETARY VALUE AT THIS STORE. Not even a single washer, or nail, or screw that they say matches the one you brought in...because if it doesn't fit, you will not get a cent back....I guess now we can say you get a nickel back since pennies are not made anymore.

The instant you walk in staff greets you at the door and asks you how they may help you. Customer…read moreservice at it's finest! I love the selection between two stores across the parking lots. One store has home decor, candies of all kinds, paints for the walls, and kitchen nick nacks. Whereas the other store focuses on home repairs, home keys, and small assortment of random home items. I could spend hours here. I love how quiet and peaceful it feels. A perfect getaway after a busy day at work. I arrived for one item and end up leaving with other items :)

Writing this mostly for out-of-towners. This entry on Yelp will unfortunately hide that this Ace…read moreHardware also contains a really great candy shop and general gift shop. The candy shop in the back is 100% worth a visit. I've been to dozens of "old fashioned" candy shops around the country that are either really cheesy or just are so overpriced you won't want to buy anything. This candy shop has really nice variety of old fashioned US brands, current novelty ones that kids like, and quality imports. Prices on candy are very fair. They have a good selection of regional sodas that are pretty $$$ individually but you buy in sets of 6 it's more reasonable. Also the staff is INCREDIBLY friendly and helpful.

Ok so I just love harbor freight. But I avoid this place like the plague. It's in a dirty old run…read moredown strip mall that has more druggies than customers. The parking lot is disgusting, the exterior is dirty, the interior is ok, the staff is decent, but this dangerous area of the worst town in the county is why I still pay three times more at terrible ace hardware. I even wrote the company and asked if they would put one in eureka at the old Kmart. They just ignored me and said to go on their website. Oh well. Losing money but hey who cares

Cheap Tools. Imported goods - mostly from China. This Store, located in the West End Shopping…read morecenter - sits in the far right facing corner of the complex and is open early 7 days a week. Not much to say - good or bad about the store. The employees are forever changing, and most times its a self service type of shopping. There are only a few people working in this location that I have seen more than once over the years. This business definitely serves a purpose in the community, a place to acquire cheap tools and supplies. Most items even have a guarantee, as well you can purchase an extended warranty on higher priced power tools and components. They have everything from from painting equipment and drywall supplies, to generators and solar panels, from air compressors to impact tools. Chances are, if its a tool or supply item - you will find it in Harbor Freight for less. 00095

Friendly fast service. I was able to conduct some of my business over the phone. I highly…read morerecommend Dazey's

Dazey's Supplies has bought 3 Gs whom in the past I had issues with. Dazey's has good prices and…read morethey have a great attitude. Glad they took over!!

Great bunch of people. The only place to shop. Friendly, knowledgeable staff. Really, the only…read morecontractor lumber yard in Northern California. They provide accurate material takeoffs and even have a D-size plotter to print plans. These guys are serious about construction. They stock everything I need. They even expanded their plumbing inventory to help with the recent closing of the two largest plumbing suppliers in the area. Smart move. On-time deliveries are loaded correctly. The first thing you need is always on top. These guys care. BR

Professional Helpful Staff! With their help always come out of store with what I need and looking…read moreforward. Great variety of wood products and good quality. Thanks!

Such a fantastic inventory of beautiful woods, high-quality finishes and tools. Very knowledgeable…read moreand helpful staff. Also very cute dogs.

As soon as you walk in the woods smells incredible and the people are so friendly!!…read more I came here on a Sunday morning around 9am! My neighbor and I were so glad that staff were able to help with a list of items she needed for her studio art class at H.S.U.! Staff was more than willing to cut the various pieces of wood for her and show her different options. We even had a staff recommend smelling a beautiful purple wood that smelled like sweet and musky notes of cologne/perfume! Staff was very courteous and friendly to the point where they even suggested going to another shop since they didn't have other cheaper options for a staple gun. I am glad this is a spot I had a chance to experience b/c we felt we were supporting a local shop. The only downfall while at the counter was learning how dragonflies get caught in their building because they fly very high up into the ceiling and get caught up there. Unfortunately their windows are not opened and sadly I forgot to ask if that is even an option.

Thank goodness we still have a local hardware store. I'm grateful they provide this service to the…read morecommunity. Also, you have access to all of the ace hardware website items, even bulk items can be delivered for pickup.

Very friendly, very patient, and helpful. I was looking for a doorbell transformer. I called…read moreasking questions, and the man was patient with my questions, even though I knew some were redundant. I ended up driving in to ask more questions, and they were great all around. I appreciated the excellent customer service. THANK YOU

What a joke of how they run a business I've spent thousands upon thousands of dollars here and my…read morenew nail gun I bought a couple months ago failed immediately but I was out of the area and brought it back to see if we could work out an exchange of any sort right as I got back to town and they told me nothing they can do even when they see my account of big spender here for over 10 years. Welp time to get all my tools somewhere else in Humboldt nice going guys no help to long time customer might as well be a big chain now no personal small business feel

I've been shopping here since the store opened many years ago. It had a great selection, good…read moreservice and a solid tool repair department. Sadly, since the business sold and has new management the repair department is practically worthless. Wait times for repair are routinely 2 to 3 months and they tell you this like it's no big deal! Maybe that works for home owners or hobbymen who don't use their tools to make a living but for tradesmen it's a joke! They desperately need to hire more people or teach the ones they have how to keep up. I still recommend Humboldt Fasteners for your power tool needs and most things to supply the trades but the repair shop stinks! I can't wait for someone to open a small tool repair shop in our area cuz that's where I'll be headed. Come on local business. Do better!

The store has a spacious layout providing almost anything you need for a home project and…read morebeyond-but the garden area is what caught our attention. It's impressive and has a variety of features, including a large koi pond, diverse houseplant section, cactus and succulent greenhouse, tropical house, and a striking statue and fountain area, making it a delightful place to explore and relax. We found ourselves strolling through the garden before we focused on the gift we were searching for. The garden staff offered a welcoming atmosphere and a wide selection that would keep me-if I lived here-coming back frequently.

Great Selection and Local Charm Pierson Building Center…read moreoffers a wide variety of lumber, hardware, and garden supplies, plus unique items you won't find at big box stores. The staff is knowledgeable and friendly, and prices are fair for the quality. Unfortunately, they didn't have everything I needed this time, and I wish they carried more bulk packages in the hardware section--smaller hardware stores often have the 2-packs I was looking for. Still, it's a great place to shop locally and support a long-standing Eureka business.

My first visit here was great. They have a large, beautiful selection of plants, pots, bulk and…read moreprepackaged soils, and nutrients. Mikiah was especially helpful and really took the time to give helpful advice and answer my questions about orchid care. The help I received was really great, especially considering I was only making a relatively small purchase of bulk bark. What a great little gem and I will surely recommend this place to other plant folks

Thh Is is my 'go to' nursery because of the wide selection…read moreof plants and garden supplies. The staff is always helpful which is important to me and it's just an enjoyable experience browsing their gardens.