Went in for a CT, the technician had to put in an IV and never bothered to wear gloves! I asked her…read morewhy she wasn't wearing them and she said they get in the way! after she completed the CT scan she removed the IV, again NO gloves! I never saw her use sanitizer either! Infections waiting to happen!!!

Came in to Jasper facility with x-ray orders from Beaumont provider. They were already familiar…read morewith my insurance and quickly took me back for a multitude of xrays. Staff had some issues with older and newer units, but was able to complete orders. I was not able to get MyChart to work, in spite of good wifi being available. There is popcorn available in the gift shop, but it isn't free. Multiple vending machines are available elsewhere in the facility (in ER area). Free parking available.

So far not impressed with this place. Appt at 1 its almost 2. Told that dr brown is not here,…read morethey dont know when he will be here. I Had an appt at another place at 2 that i have now had to cancle. I'm so over these drs that think their time is more valuable then the rest if the worlds. At the minimum they could at least let me know when he will arive!

Amazing Doctor as well as staff. You will not find another clinic like Complete Heatlthcare. They…read morego above & beyond to listen to your concerns and they will take care of your entire family. There is no other than Dr. Martin Gilliland. *They have the most advance equipment out*

I have been using Noelle for several years and could not be happier with the care I have gotten…read more She takes time with you, listens to your concerns, gives you suggestions and options for treatments designed for your specific issues. I always feel like she is focused on me and the best care for me. My sister and daughter also go to her. If you're looking for someone, I highly recommend her!

Noelle is a very caring and competent nurse practitioner. My intial concerns that she was not…read morecredentialed as a doctor disappeared quickly because she is one of the best I know in understanding her patient and providing guidance for health. My whole family now goes to her (me, husband and two college girls) and we are comfortable addressing health issues with her that we would not address with about anyone else. On more complex issues, she doesn't hesitate to consult with Dr Ehrlich as needed. We have been seeing her for two years now and hope to stay with her for many more. Highly recommend!

Absolutely horrible!! I booked an appointment with them for Monday, received a text message 2 hours…read morebefore my appointment saying the provider was not available and that I needed to reschedule, not even a phone call! I asked if we could do at least the bloodwork part of my appointment as I had already gotten the day off from work and had to drive 1 hr to the clinic. Was told yes so I went in, they didn't even had my paperwork ready and wanted to charge me for a full visit even though the provider was not there. Anyway, one work day wasted on this extremely unprofessional place! Do not waste your time here!

I had a very great experience with Kimberly Cares. She's very understanding and knowledgeable about…read moreproper healthcare.

I was in the area visiting my mother. I had my son, niece and nephew with me. My niece became ill…read moreand I was not sure where to take her since I have not visited a doctor in the area since I was a little girl. TQC was wonderful. We only waited a few minutes before being seen by a NP. Because I am not the guardian of my niece we had to have my sister FAX in approval. Her father was out of town and he had to send the proof of insurance by phone. The receptionist was very patient and very, very helpful with all the paperwork. The LVN and the nurse practioner were so kind to my niece and went out of their way to make her feel comfortable. I highly recommend them.

Great visits, very knowledgeable, friendly and easy to talk too. I am new to the area and she made…read moreme feel welcome and comfortable as my new NP. Really a great young lady and she knows how to treat a patient.

Janet Sewell is a nurse practitioner that cares for my entire family. She is caring and…read moreprofessional and always helpful. Amanda in her office is also the biggest help. Highly recommend.

The patient care at this office is the epitome of what is wrong with our healthcare system. The…read morestaff's lack of concern for their patients is frightening. At one point, I was happy with their quality of care; however, it has quickly went down hill. I hope for the sake of other patients that changes are made to remedy the deterioration of care that has occurred at this facility.

I love the care that Aneres provides. They are very personable and truly care about their…read morepatients. Their location is very convenient and they are very thorough. My go to for primary care!!

I have been going here since February of this year for hormone replacement therapy, and they are…read morealso very smart with the Thyroid I had seen 4 Other doctors for my thyroid, and none of them ever got it right! I feel like this place has got my thyroid adjusted correctly and my hormones! The staff are super friendly and Shelby and Tracy are very knowledgeable caring ladies who really do care about how you are feeling! They don't rush you in and out like a lot of doctors offices do they take their time!

Although "Express" is in the name, the clinic has been quite slow in providing diagnostic…read morefollow-up. My husband initially went in on Monday at 9:30 AM experiencing intense pain early in the morning. There were no lines when I arrived, the office was clean, and the staff were polite and professional. During the visit, they drew labs and gave me a referral to have an ultrasound done (which I was able to get done that day at 1pm). I was told that they would call me with the results once everything was reviewed. Wednesday, the clinic contacted us with the lab results, but they had no update regarding the imaging. I then called the imaging center myself and was informed that the ultrasound images had already been sent to the clinic Wednesday afternoon. On Thursday, I went to the imaging center in person to pick up a copy of the results and the CD containing the images. I called the same day (Th) and was told the NP should have the results reviewed by Friday. When I followed up today(Friday), I was told that it may not be reviewed until Monday. While I'm grateful my husband's pain has mostly subsided and is feeling almost back to normal, the delay in reviewing the imaging results feels unnecessary and frustrating. Especially considering the imaging center had already sent the results several days ago. Overall, my initial visit was positive in terms of the cleanliness of the office and the friendliness of the staff and cost of the visit. After calling they are more annoyed and don't seem to care that patients are left with no answers. The delay in communicating diagnostic results and providing follow-up information has been disappointing and has left me waiting longer than expected for answers. This is my second time going here for labs and imaging (first time with my son) and I didn't experience this type of delay so hopefully this isn't what usually happens.

I rarely leave negative reviews, but our experience at Family Express this morning was concerning…read more We went in for a strep test and waited over two hours, but that wasn't my main issue. About an hour after opening, I used the restroom and found it in unacceptable condition (video attached), which immediately raised concerns about cleanliness. In the exam room, containers of Q-tips, gauze, and cotton balls were left uncovered, and the strep test was performed without gloves or handwashing. We interacted with three different staff members who neither washed their hands nor wore gloves while caring for our daughter. The technician who initially came in to take her blood pressure and temperature repeatedly used profanity and complained about missing supplies, including a stethoscope. Before leaving, I checked the restroom again and found it unchanged. The lack of cleanliness, infection-control practices, and professionalism was very disappointing.