This optician is now closed and no longer operating in Walkinstown . It's a shame cos Alfie looked…read moreafter 3 generations of my family. you couldn't have asked for a better optician

May I say a thank you to all ,,,,,,,,,,,,,,,, omg what a service ,,,,,,,,,,,,,,,,,, went for my eye…read moretest on Friday morning the of the 6th of feb, at 11.00 am and received my glasses today ,,,,,,,,,,,,,,,,,,, now don't say money talks because I used my medical so a big thank you to all ,

had 1 star to post This isn't about the employees this is for MANAGEMENT who clearly cannot manage…read moretheir workplace. I am writing for the poor employees now yes I had an appointment and I was left over 30 mins near an hour later! It was appreciated and kind of the employees to apologise but THEY SHOULD NOT! It should've been management. You could see how over worked they were or couldn't even interact or try help each other like head less chickens running around cleaning their mess and I say today was the only day ! Half of them are yawning or look like they don't want to be there ! I knew someone who worked there a good while ago and I used to try give benefit of doubt but clearly can't after this today. The work environment is not acceptable I wouldn't blame them if they wanted to hand in their notices!! There is not enough staff funny how it seems very few people working and expected to everything and feel good about their job! This is one place I won't be getting services from not because of the employees but because the management and owners who clearly cannot manage and take care of their staff. I made a joke and the poor girl couldn't even tell she was so confused trying to focus and apologised ? I said you've no need to apologise just looked like you needed a laugh she thanked me and appreciated it and said we all do it's been a day . And yet still polite and respectful to all customers saying good bye or take care. Funny at one stage while waiting we all discussed about it ! Clearly place needs to be closed down we would rather been a store with excellent customer service and staff happy not stressed ! Plenty of issues glasses, tests,contacts, miss information I could go on. I hope this clearly changes because you cannot keep wasting people times it's ridiculous no other employment I have been in have I ever come across this ! Do better and do not give and complain to your employees because this is on you Specsavers Dawson Street! No one there are complaints try to shut customers up but you cannot blame us for being annoyed ! Best of luck employees yes it is hard but I recommend to GET OUT ! Your energy and mind and health is not worth it ! You are not a robot. You are human . They deleted my review what does that say!!

Praise for Jade, Davy, Katelyn, Rebecca in Specsavers Dawson street store :…read moreThis morning I called as I had been told by my friend about your stores glasses. I called a few weeks ago and didn't have the best experience. But these amazing staff members really take a prize ! This morning I had called, I was a bit nervous because the last time the girl on the phone was rude, but Jade kindly introduced herself and the store and how could she help me. I asked a few questions about the lens for glasses and prsi questions, offers I heard and had no issue helping me and I mentioned I had a frame I liked and if I could re-use it! She asked me if I'd like to check if I am eligible for Prsi (I asked these same questions before and wasn't sure how I was going to be spoken to) I apologised it took me about 10 minutes or so but she reassured me and said no worries take your time. Which put me at ease! We checked and I am fully qualified and I had an eye test but I'll be due one around Christmas and she said we would be happy to help book your appointment for when you are available to come into store or if your more comfortable I can online whichever works for me and my schedule. I thanked her for her generosity and will definitely be asking for her when I decide to book! Although I didn't buy anything today, I went on my lunch break I was kindly greeted by Davy at the front desk and said he would find something to help me, either take seat in the waiting area or have a browse. Then I met Katelyn, I loved her attitude and you can tell she cares for her job! She helped me with options and found styles/colours I wouldn't have guessed suited me! She apologised as someone I believe her boss maybe had looked for her and would return back to help. I had a more look and Rebecca came over to me and asked if I was okay or needed help with anything, I thanked her I was being looked after then a few minutes later I asked her some questions and she was so knowledgeable and sweet explained everything to me which really helped! She excused herself as she was asked for. I didn't mind I knew it was very busy and everyone was so respectful! Katelyn came back and I discussed my conversation with Rebecca. You can tell the staff enjoyed working together and have a lovely atmosphere! We went through prices and all my million questions poor girl, and not once did she turn away or looked annoyed, no issue nor fuss! I thanked her for her time and I took all the notes she gave and information for when I can come back into store. I am so pleased and grateful for this experience and definitely restored my faith, I judged too quick and shouldn't have! Thank you to everyone who helped and accommodated me. You all are gold stars! I hope you are all rewarded! All the best xo

A very very poor centre based on my recent experience. I am a disabled driver and was parked in one…read moreof their so called disabled parking spaces which I have discovered are not fit for purpose. My car was damaged in their car park because of the centre's very outdated standards. They refused to pay for the damage caused - their excuse: the place was built in 2005 before the current standards were in place. An uncaring, mean, unfair management with no sense of social responsibility to their disabled customers whatsoever. Appalling! Reflects really badly on the owners of the centre. I made a complaint to the UK owners about my treatment there but they haven't even bothered to respond. Beware parking there. Won't be shopping there again.

Great mall in Dublin! Has everything in there, from high end shopping to bargain stores, there's…read moresomething for everyone. In the store Pennies for example we got a lot of souvenirs (Ireland t-shirts) to bring back to the states for literally €3.50. If you come here around 1&2 though all of the kids getting out of school come there to congregate lol. We saw this as we were leaving and there were piles of happy busy teens in their school uniforms coming into the mall.

I have used McNally a couple of times for repairs, and figured I should give them a review. My…read moreexperience has been overwhelmingly positive on each occasion. This is a small specialist optician, with a very personal service and great selection of frames. Very professional staff across the board who appreciate that good service leads to repeat custom. They always give whatever time is required to any customers I have seen during my visits. This may result in a small wait, but at least you know they will deal with your query through to resolution. Would strongly recommend for anyone looking for an independent reliable service.

I went to MacNally's last year having gone to a high street brand for years and I expected to pay…read moremore, but also to get a better level of care. Unfortunately it was a costly mistake. Ironically the two consultants I met first, had been trained in Specsavers and to be honest they were lovely, but the owner/optician who did the final consultation was awful.I felt pushed into getting a pair of bi focal glasses with top end frames and they really were no fit for purpose. I returned in a couple of weeks to say that I just could not see the computer properly and I had stated that this was my main reason for needing the glasses. The owner dismissed me and said I just needed to get used to them. A year later, I am almost a thousand euro down,the expensive frames broke and the glasses are useless to me.Never again !

I've been around the block when it comes to opticians but a few years back I decided to stick to…read morethis one... and I think I know the moment I made that decision: WIthout my glasses I can barely see, so picking new glasses always means squinting at the mirror trying to guess from the blurry shapes which frames looked the best. That is until the wonderful Mary offered to put contacts in for me while I picked them out (yes I haven't got contacts... can't quite bring myself to put something in my eye!) Suddenly it was all so much easier! Of course they also have the technical expertise and look after your optical health very well. They lose a star for their frame selection. The shop isn't that big so this has to be limited. They usually have quite a nice array of designer frames which reflect what's in fashion, but sometimes you want something different at it's not there. They also usually do a deal on a second pair so they manage to be competitive with the bigger chains. If you want a good service where your eyes are looked after rather than a large conveyor belt opticians experiences this is a good place to go.

I went here recently to get my eyesight form for my driving license. All was fine til I went out to…read morethe driving licence centre, having waited a couple of weeks for an appt, where I was told the form was incorrectly filled out. I had to leave, get a new form and reapply for another appt which was also weeks away. When I left I called the optician to tell them and the woman who answered the phone was beyond rude. I know the issue wasn't her fault per se but when you work in a customer facing job you sometimes have to apologise for things that aren't your fault. She was really dismissive of me and eventually I told her that I would have appreciated an apology as it was a big inconvenience having taken time off work to go to which she replied "I'll let the optician know." Oh. Right. I'll never go back here!

Moved from a large chain retailer to Kevin and his team in Gilna IFSC. Delighted with the…read moreexceptional friendly and personal service, professionalism and good value. Well done and thanks. Conor

I read the previous review and that was enough to make me go to a local independent shop. I phoned…read moreand was given an appointment that day. There is something quite charming about this old school style opticians. The people that work there are very warm and friendly. It differed from my specsavers experience in that It didn't have that cattle market feel. The lady Kathy who tested my eyes was lovely and the gent that helped me pick my glasses too. I highly recommend going to this shop. Very good service and it felt that the people working there genuinely cared.