The staff is SOOO nice here. Sandra in the dining room may be the loveliest person I've ever met:…read morekind, warm, gracious, remembers every detail of what you order. Andrea and Zinna (sp?) are so kind and helpful. Informative. Location is excellent; styling of lobby and room: very nice. Going with four stars for two reasons: 1) mattress is squishy which I ordinarily wouldn't notice but it's that bad. (Room 541) And 2) "Music" is awful in lobby and dining area. blasting out in the lobby--which could be such a lovely place to sit without the headache-inducing noise. Otherwise: really great team here! I'll be back in a heartbeat.

Room quality was very poor. TV in the room wouldn't work at all and shower wouldn't drain…read more Stayed in a sweet for the family and we all had to take showers in each other's wastewater. When raised it to the front desk, aside from being apathetic they were actually rude about it

We stayed at the Radisson RED Brussels for two nights. It was a very cute and kitschy property - I…read moreloved the décor and the light airy atmosphere, as well as the staff. There was an area of adorable little seating pods in the lobby, with a giant selfie screen, as well as a foozball table in the common area. The walls on each floor were papered with giant comic strips and the carpet on each floor was a neat zig zag pattern.We had a twin room (two twin beds) and there were the two twin beds, but they were pushed together to form a queen. I didn't see a way to separate them easily, but we were fine with that. The dressers in the rooms were like adorable red doll trunks with cute vanity lights and full length mirror doors inside. Our room also had a couch and coffee table near the TV, and a picnic style table in the sitting area. The windows opened a crack, but they open outward from above, like they would fall on your head - except they catch on a latch before knocking you in your noggin. Just something to be aware of if you are wanting fresh air!The bathroom was large and very clean. There is a motion activated light in the bathroom which was nice for when you get up to go to the restroom in the middle of the night and you don't want to turn on the lights to wake your travel companion. The shower was a little bit hard to gauge and was on a delay, so be aware that you have to twist the temperature knob to where you want it, then wait for it to actually become that temperature. It doesn't switch temperatures right away, so just have some patience before twirling it back over and getting frustrated. The location was in a more businessy district, right near the European Commission, the European Parliament buildings and some other large business buildings nearby. This makes for a very clean neighborhood, with little to no graffiti or litter - however, it also makes for some rather light options when it comes to restaurants and shops in the area being opened late or on the weekends. There is a cute park nearby with pieces of the Berlin Wall on display, which was very cool to see. A metro stop is very close as well, to get to other areas of the city very easily!Overall, this was an adorable and affordable hotel in a very nice and clean area of the city. I would recommend this, especially for those that have business at the nearby government buildings or want a quieter area of Brussels but with a nearby public transport option!

Such a great experience here. The customer service was amazing and the atmosphere is great! I…read morereally wish they had more. It's a Alice and Wonderland theme and there's cool sayings and phrases in certain parts of the hotel. There's also like 6 televisions on the wall in the lobby area that you can take selfies and send them to yourself or post them on their social media. The room sizes were amazing! Especially considering you're in Europe. Our room had a bed, a couch, and a table. Plenty of room! You can either have two twin beds or one standard bed (when you put the two together). Also, You can pretty much do everything on your phone! perfect for our generation. I most definitely will be back! Amazing place.

Centrally located. The premises initially appeared tired and worn (especially the hallway…read morecarpeting). The room however was in much better shape. The room was clean and comfortable. The bathroom in our room appears to be newly renovated. The bed was firm and feels new. The housekeeping service were top notch. Breakfast is better than average. the Hilton is conveniently located just across the Bruxelles Central train station. This made taking the train for days trips outside Bruxelles very convenient. Despite the worn carpeting on the public hallways, I would highly recommend staying at the Hilton Brussels Grand Place.

Excellent spot in the middle of it all. We could not have been happier with this hotel. It's steps…read morefrom the train station, the Smurf mural which leads out to a main road both towards the central grand place or out towards the palace. We walked everywhere and felt safe and had an easy home base we could return to. Huge rooms with big bathrooms. The air could be colder but that was our only wish. Otherwise free water/ice on several floors, beautiful lobby bar, easy check in, clean and safe. Would highly recommend!

Conveniently located near lots of shopping. I loved the spacious corner room I had on the 10th…read morefloor (1020) which had a fantastic view with automated curtains and ample lighting. The king sized bed was very comfy. The bathroom layout is a bit odd - the toilet is in a separate tiny room and the shower has a clear glass door, visible from the rest of the room depending on the angle as it is not in a closed off, separate room. If you're sharing a room and would prefer a more private bathroom, keep this in mind. Everything was closed when I stayed as it was a national holiday but I was not sorry about lounging around my room a bit longer after a busy week of traveling. Check in and check out was straightforward.

My company stays here for business so have been quite a few times. Solid, quality hotel with all…read morethe amenities of any other good hotel out there. Decent restaurant, although I have only ever eaten breakfast. Also, a pretty happening bar for those wanting to partake. Quiet, comfortable rooms with decent beds. Nice shopping area near the hotel and about a10 minute walk down to the central Brussels area. Overall a quality hotel if you're looking for a place to stay in Brussels.

Really nice hotel for an airport hotel. One of the nicest I've stayed in…read more LOCATION & DECOR: On the corner across the street from the train station at Diegem. 5 minute drive to the airport which you can see from the hotel if you're in a room on the right side. Modern hotel. Dark building with silver accents. Sleek, minimalistic elevated decor. Seems newly renovated FOOD & DRINK: You'll discover that there aren't many choices to eat around this location without heading into the city so eating on site is your best bet. -Restaurant and bar on the main floor. To the left of the reception desk and the stairs to the lower level. Serving full lunch and dinner menus. I only had the fish and chips and a black tea. Three stars on the food and tea. -breakfast buffet on the lower level is legit. Hot breakfast with fruits and juices and breads and pastries. Hard boiled eggs and hash browns. -self pay check out booth for convenient snacks and toiletries. PRICE: The most affordable place around. I got a room with a queen bed for under $150 USD SWAG/AMENITIES: -fitness center with treadmills and free weights -restaurant and bar -breakfast buffet -co-ed spa with showers -complimentary fruit and water -convenience snacks and toiletries at self pay station -elevators -heating and AC controlled in room -TVs and a desk and chair station -public microwave -mini fridge in room -room service STAFF & EXPERIENCE: I walked in and was greeted in three different languages. That's different than America. The staff is incredibly professional, knowledgeable and friendly. I flew in early and check in wasn't till 3, but my room was ready at 10 am. My room key worked and any questions I had whether I was in person or over the phone or answered. The room was immaculately cleaned and designed. It had a great feng shui. I got extra towels when I needed them and there was also an option to decline room service to conserve water and energy which is always great for the environment. I'll likely stay here again due to its proximity to the airport.

The NH Hotel is located right under the path of where the planes take off and land, but I was…read moreastounded that I've not heard a plane inside the hotel during my entire stay. The room is roomy and functional but I've slept in more comfortable beds with better pillows. The noise from the hallway has woken me plenty of times. The breakfast display is great and replenished frequently. The free internet is quite slow but still better than some of the paid services I had in other hotels. I would not necessarily return here if I had the need to stay in this area.

Clean, spacious, and pretty rooms. Comfortable beds and very nice staff lots of storage. The only…read morething I didn't love was the bathroom door was clear however it was a great location very walkable would stay here again.

A middle-of-the-road establishment located in the Louise district (and near Louise Metro)…read more The Louise area has upscale shopping, a selection of restaurants, and is less prone to either tourists (compared to Grand Place hotel cluster) or tawdriness (compared to environs of North Station hotel cluster, which has the downside of running the gamut of the often over-persistent local ladies of the night on your way back to the hotel!). Prices normally reasonable (for Brussels, at least, even if not in absolute terms). My default choice for the city.

This is a fantastic hotel located in a less touristy part of town and more business/government. So…read morethe night life is minimal, which can be desirable if you want a good nights' sleep. Everything is very comfortable-the rooms are spacious and clean, the bathrooms are well maintained and the lobby and reception area is gorgeous. We had no complaints during our stay and I'd recommend this hotel to anyone in the area. It's not too far of a walk or bus ride to the city center where you can find restaurants and plenty of things to do.

Top location! Situated in the "beaux-quartiers" near the Schuman metro station. Getting there is…read moreeasy: it's close to a metro station and a bus stop served by multiple buses. This hotel has no misses! Lovely lobby, helpful staff. Rooms equipped with Smart Tv's (Samsung), with a nice view of the Brussels landscape, Currently this hotel is in my top three.

This may or may not be my new favorite hotel chain! Stayed here for 4 nights and loved every bit of…read morethe experience. The check-in was extremely smooth and they were nice enough to hold our suitcases throughout the day while we explored the city. Here are my favorite parts of the hotel: - The breakfast is absolutely incredible. Think 4 different kinds of eggs and fresh-made juices where you can literally see the pulp of the fruits. I think my favorite thing every day was putting the fried egg and mackerel in the perfectly crispy bread roll. Also the orange juice was just to die for as they literally have an orange juice machine squeezing fresh oranges. - I appreciate how environmentally friendly they are. The bottles they use for shampoo and body wash are 100% reusable and if you don't ask them to clean your room that night, they give you a €5 voucher to use on one of their other shops. Whether or not I got the €5 is still a mystery but I very much appreciate that idea. - The staff here is incredibly accommodating. The lights in our room were not working and neither was the phone to reach the front desk so they immediately helped us change a room. The new room we switched into was far bigger than our old one, which was such a nice gesture of them. - Everything in this hotel is incredibly new. The whole decor is very modern, so is the showers, which makes it a very great stay. - Free water and free wifi. I don't know what else I can say. I feel like if a hotel has these 2 things, it automatically gets a one star boost no matter how the experience went. Overall, absolutely fantastic stay at Thon Hotels. Will definitely be looking out for more of these hotels in the future in my European travels. Cannot recommend this place more.

Location is off. In the middle of nowhere. Restaurants around have mostly American fastfood. Many…read moretimes I had the unpleasant experience to have white worms in the bathroom , and when an IT problem happens, that seems to be almost general, (resulting in Tav not working the entire time I am here)'they don't offer anything aside an apology. The least they could do is to offer a drink. I don't recommend this hotel