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    Hilton Brussels Grand Place

    4.2 (32 reviews)
    PriceyHotels
    Open Open 24 hours

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    Water damage

    Check in was horrible, no love for honors members. Had me pay for an upgrade which I've never had to do. Then I get to my upgraded room and there's peeling wallpaper and the shower doesn't drain. The hotel is fully booked with nothing to resolve the issues. Won't even refund the fee to upgrade.

    Matt G.

    Nice hotel in a great location as it is a few paces from the Brussels Grand Place. Check-in was easy and the room and bathroom were nice. There is a restaurant where breakfast is served and a bar/cafe that serves drinks until midnight. The room came with a safe, a hair dryer, instant coffee and complimentary bottles of mineral water. The room had a JBJ bluetooth speaker to play tunes from my iPod. The Air Conditioning didn't perform to my expectations but they brought a tower cooling fan for me which helped a bunch. The bathroom came with a shower that had a hand-held sprayer as well as an overhead sprayer which was great. The bathroom sink appeared to be green marble (serpentine) which was nice. The hotel policy is to change bedding every three days but I wanted it done more frequently so I left that card on the bed indicating to replace the bedding. I walked in as my room was being serviced and the bedding was not replaced as instructed. I enjoyed my stay here except for a few things: 1) Cigarette smoke was migrating into my room somehow and I am not a smoker. I'm not sure if it was coming in through the A/C or that the windows do not have rubber seals on them. 2) The breakfast wasn't very good and it was quite expensive at 25 euros. Check out was not as easy as check-in as a work colleague were checking out at the same time by different personnel and it took excessively long due to computer system issues. Overall, great location and friendly service. 3.5 stars!

    The back of the hotel.
    Linh H.

    Nice hotel located in the south of Amsterdam. It is within walking distance to several museum. The surrounding is peppered with several shops and restaurants.

    View from our room - nice and close to Central Station
    Brian G.

    I really CANNOT give this hotel more than 2 stars based on our experience here. The room is clean, adequate, bed is comfortable and bathroom spacious and well equipped with the essentials. These are the most critical things in a hotel right? So would I stay again? (Yes with caveats - see end) In some ways the location is really good - easy walking distance to the Grand Place and just steps from the Central Station. The latter is good and bad (but not just bad - it can be frigging terrible!). We made a big mistake in not demanding a room facing AWAY from Central station (but we were not to know). By facing Central Station ALL DAY LONG Saturday until 10pm at night we suffered through incessant, mind-numbing accordion band gypsy-style music. Headache inducing, mood killing NOISE - yikes. (deduct a star). And then it starts up again before Noon on Sunday :( There is a little concierge station (standing only) but never saw a person there, nor a concierge. Wanted a recommendation for a restaurant, had to go to front desk, asked the young lady - she had no clue "I am not from here" was her answer - "just look in Grand Place there are many places to eat". Thanks a lot lady, did she have a list to offer? No. Deduct one star Made the mistake of being hungry one night after 9pm when the local convenience store next door was shut (about 10.30pm actually). So had no option but to consider room service. Very limited options at this time. Selected the margarita pizza - 18 Euro's! Delivery 5 Euro's. Add 2 euro's tip - grand total 25 euros. And what did we have - a very small pizza (but enough since we weren't really hungry), warm yes (metallic lined box), but the cheese wasn't even properly melted and didn't cover the whole small pizza. A really sad, pathetic looking specimen. The frozen pizza's from our local supermarkets in England for 1.50 pounds (less than 2 euro's) are both bigger and wayyyy better in terms of taste and toppings. Deduct a star Would I come again? Yes - but I would demand a room facing away from the station, would research restaurants before arriving and die of hunger before ordering room service late at night! Review number 6 2019

    Nicholas G.

    If you want a hotel based strictly on location this is the perfect spot. Located right next to Brussels Centrale train station and down the street from the Grand Place it is perfect for sightseeing. Parking is a little tough especially if you have luggage. You have to park in front drop your bags off then circle around and go into the garage. Other than that the check-in process is great. The staff are friendly and made our experience memorable. The rooms were clean and did the job. No real complaints and the stay was much better than I expected. The lobby is clean and there is a nice bar if you would like a drink. Overall, it was a good stay at a good price. Would definitely come back. 4 stars all the way.

    The best long island!!
    Jade C.

    I loved this hotel and the amazing service provided. I checked in late (11pm) and the staff was friendly, offered tea, water, snack. My hilton honors was acknowledged and I felt valued. I was also upgraded without needing to request it. My room was great! It was spacious, had a wonderful view, and very clean. The bathroom had a separate shower and bathtub. I used both during my stay. The shower water pressure is really good and you have the option of two nozzles. Two robes and two pairs of slippers are provided. The hotel is centrally located. The train station is right across the street and grand central is all around. Plenty of restaurants and shops within walking distance. PROS: The hotel decor is beautiful. The breakfast buffet was delicious...many options. The executive lounge evening snack and wine selection was good. They served mussels when I was there. The long island ice tea was The Best I've had in a super long time. The bar area is stunning and service was awesome. You are offered chips while you drink. Blackout curtains in room. CONS: The bathroom towels were hard and the bed was not as soft as I'd like but it didn't prevent me from sleeping through the night. I would 100% stay here again!

    There's only 2 outlets in this entire room. W.t.f.
    Von A.

    I chose staying at this hotel because of the location. It's super close to everything that I look for and enjoy seeing everyone I'm in Brussels. Having status helps too, I've always gotten upgrades without even asking. I really like the friendly staff and the breakfast in the morning is pretty good. They also offer freshmade Belgian waffles as well as fresh made eggs the way you want it too - just need to ask. The one thing that I do HATE about this place is that there are no plugs near the bed, seemingly the plugs are on the opposite side of the room. So I essentially can't plug in and sleep next to my phone while charging - which I'd say is how most people sleep. Hopefully the hotel will update this in their rooms.

    Grand -entrance
    Kanchan B.

    My dad was in town for work and so he actually stayed here. He got a executive junior suite on the 6th floor and so I scoped the place out and also got his feedback to write this review. So location is fantastic - Close enough to walk to the Grand Place and also right opposite Central station. Walking into the lobby, those revolving doors are a pain however, and I watched a family with young kids and suitcases really struggle - so perhaps either having porter or the side doors kept open would make it easier? Secondly, check-in desk could totally be better situated or frankly should be re-located as the line for reception, esp at peak time meant you collided/ had to wade thru people checking in to get to the elevators. But once in the lobby, there is tons of seating - mix of deep comfy traditional sofas and more modern looking slanted chairs which I didn't want to sit as looked uncomfortable. My dad also had access to the executive lounge and he said the food was decent, but with 11 people in his team, the sitting area got super busy and there weren't enough tables to go around. But he liked the selection of drinks and attentive servers. He also liked the gift box of artisanal chocolates in his room that was provided the 1st night, but a new set of water bottles weren't provided to him every day, unlike at Hilton in the U.S., so he found this to be disappointing. Otherwise the room was really spacious, nice clean carpets and comfy bed. He appreciated that the bathroom had both a shower and a bath. He did have to ring for an iron, but otherwise it was standard amenities (tea/ coffee maker maker in room, hairdryer, mini-fridge, safe, etc). The concierge was really good at especially making restaurant reservations but some of recommendations were a bit iffy. Overall, it was a great experience for my dad (and me when I went to visit him) and he would recommend staying here to other visiting Business Travelers.

    Stephanie V.

    Located right next to the central train station the Hilton is a great hotel for conference attendees. Both those who have conferences at the hotel and those who have conferences at the Square. The Square is just a 5 minute walk. The hotel is also quite close to everything you'll want to see in the city center. The hotel lobby and bar are beautiful. The rooms are a bit odd. The bathrooms are filled with marble titles and the headboard to the bed and the curtains are more country chic. The room service menu is very limited. However, the bar is stocked with plenty of craft beer, wine, and cocktails, which can all be delivered to the room. The bar itself is rather small and the one time I visited it, found the bartenders to be rather aloof. Also, for the 15 euro glass of champagne, it was significantly under poured (see photo). I know that it's an expensive hotel to begin with, but I think that only reinforces that you should get what you pay for. If you plan to spend most of your time outside of the hotel, whether at conferences or sightseeing then this is probably the place for you. The shining star of this hotel is the front desk staff. They were very friendly and accommodating.

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    Hilton Brussels Grand Place Reviews in Other Languages

    Review Highlights - Hilton Brussels Grand Place

    They've done some renovation which modernizes the rooms and added an Executive Lounge which Le Meridien didn't have.

    Mentioned in 7 reviews

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    Brussels Marriott Hotel Grand Place - Line & people waiting in the lobby to check in

    Brussels Marriott Hotel Grand Place

    (63 reviews)

    €€€

    Dansaert, Centre-Ville, Bruxelles

    Amazing location, room, breakfast, and M Club…read more We started our recent tour of Christmas Markets in Brussels and were pleasantly surprised at how wonderful and convenient this hotel was. Our room was large by European standards, quite comfortable, and well equipped. And the service at the front desk, the restaurant, and the M Club was quite good. As Titanium guests, the very tasty breakfast was complimentary and the M Club a lovely refuge w/coffee, beverages, and snacks available 24/7 and in the evening alcohol and light bites including fresh waffles (note that the hotel resolved the issue of a previous reviewer and you now need the correct key card access). Old Town is a delightful pedestrian friendly village within Brussels with many wonderful sights, restaurants, shops that we loved to explore...not to mention the Grand Place and Christmas markets. And the Brussels North train station was a short walk away from which we took a very pleasant train ride to Bruges (I heartily recommend both the train and the town). There were always taxis right outside the hotel - one day we visited the Atomium/World's Fair area and on departure we took one to the TGV at Brussels Midi (since we had luggage). All in all we were quite thrilled with our stay at the Marriott Grand Place.

    After waiting 20 minutes in an unorganized check in queue, I was excited to finally get my room…read morekey. Unfortunately, as I was about to enter my room, I heard a couple arguing inside the room. I knocked and turns out the front desk gave me an occupied room. I finally, after another long wait, got a correct room. The room was ok but very loud because apparently the centuries old building next door is being demolished or renovated and the workers are quite industrious, as in they start in early a.m. so bring ear plugs. Very disappointed in this Marriott property as it did not live up to my expectations for the brand.

    Warwick Brussels

    Warwick Brussels

    (38 reviews)

    €€€€

    Centre-Ville, Quartier Royal, Bruxelles

    I really want to go with 3.5 stars, but will round up for the rooftop bar and for the hotel manager…read moreand her assistance. Great location, right near that Grand Place and Brussels Central. The rooms are a bit dated, but our room was very spacious and the bathroom had double sinks and a separate makeup/hairstyling area. Our big problem was the Air Conditioning. It has just been unseasonably hot, but the AC wasn't going below 24.5 (about 76 degrees). When I called down, the first person said to give it time and she would send a fan up. When I called down a few hours later, the person said she and her colleague would change the settings on their end and set the thermostat to 20 (68 degrees). That evening, it's still around 24 degrees, so we opened the windows and put the fan in one of the windows. It helped cool the room down, but also let in tons of noise and light; bad for sleeping. The next day, when none of this was resolved, I asked to speak to a manager and explained to her the situation. She assured me that she would have a technician look at it and monitor to ensure that it is working properly. By the time we returned later, our room was around 22 (71.6; not what I wanted, but much more tolerable). Again, I find it annoying that none of the other people actually worked to help me, but I am glad that someone did so I can get some sleep. It's definitely not a luxury hotel, as far as service goes, but it served our purposes well in Brussels. If you stay here and need something, I suggest going to the manager. And, to the manager(s), I suggest retraining your employees to be honest with customers about what they can and will do.

    Famous old hotel seen its best days but still quite nice…read more Great location. Good food. Good service. Great place for meetings.

    The Dominican

    The Dominican

    (65 reviews)

    €€€

    Centre-Ville, Bruxelles

    For the last of our 3 city/3 hotel of Europe, I lined up what I felt would be the best of the…read morehotels. This rating may partially reflect the misaligned of the hotel experience to my higher expectations of a Design Hotel by Marriott. The staff was friendly. When we arrived a bit early, they offered to watch our stuff while we grabbed lunch. They mentioned a room should be available early as they were not too booked. We returned in about 2 hours just to check if a room might be ready but were prepared to continue to explore if not. They said the room was cleaned and just pending inspection. Foolishly we waited, it ended up being over an hour and we were now checking in after standard check in time. Frustrating but it happens. The room was spacious but had a few minor issues a hotel of this level should not. They bathroom door would not close all the way, and while spacious, the room is still cozy and without a fully shut door, one could hear, well, everything happening in the bathroom. Further, the sink would not drain unless the plug thing in the middle was fully removed from the sink. These issues were reported but we weren't expecting they be resolved before check out (and they weren't). I was on vacation but needed to check in on a few work items. My biggest annoyance was that their wifi was spotty and best and kept dropping in and out. I ended up having to take my laptop out of the hotel to send a few important emails. Disappointing. Location wise, it's great. Easy walk to everything. Tenish minutes to the train station. In the heart of downtown without being subject to all the downtown craziness. As the goal was to minimize time in room, the location made it easy.

    If there's a song that sums up this hotel it would Sadeness by Enigma. Chants are played in the…read morehalls and that aura you feel once you step foot in the hotel. This was for a one night stay in May using my Bonvoy card's annual free nights rewards. This was my fourth time to the city. **Location** Located a 7 minute walk from the Grand Palace on a quieter part of the City Center. **Check-In** Front Desk was friendly and were informative of the spa kit that would be found in the room. **Accommodations** The room had a Dominican chant feel when you walk in. The bed was not bad and the ceilings were high. **Amenities** Reservations were needed for the gym/spa amenities. There's a nice bar and restaurant in the lobby and I didn't get a chance to check it out. **Local Attractions** The Grand Palace is less than 10 minutes away and there's a Carrefour Market 5 minutes away on Rue du Marché aux Poulets.

    Hôtel Métropole - Inside the bldg.

    Hôtel Métropole

    (53 reviews)

    €€€

    Martyrs, Centre-Ville, Bruxelles

    Loved this hotel and wished we stayed longer. The hotel is welcoming with lots of space and…read morebeautiful decoration. We had a large room with a sofa and large master bath. Nice service and will hold luggage free of charge If you're arriving from Brussel's MIDI train station- it's a quick metro ride on line 3

    Why 4 stars? Because it was centrally located and certainly unique!…read more --- --- --- This was the final hotel on our 13 days expedition throughout Europe. With our trip coming to an end, we had mixed emotions - it was something we looked forward to for months while planning it, but damn... we were to tired. We walked over 100 miles during our time in various cities, so we were both very excited to get back to a normal life... and Hotel Metropole was our last stop before making that journey. The main lobby area looked much more like a super old school bank, than a hotel. Outside the hotel, there was a ton of construction going on, as they were completely re-doing a very wide road (think small highway-sized.) The person who checked us in provided us with ear buds in case the construction noise disturbed us, but we didn't hear anything from our rooms. Plus, we loved the very centralized location of this hotel - everything was within one mile, which allowed us to walk to everything we had on our itinerary. Our bellhop quickly became my all-time favorite person in his chosen profession. He had our bags and basically went into an all-out sprint to make sure to catch the elevator, but somehow he did this super gracefully. I was wildly impressed. He couldn't have been nicer and more accommodating, as we had a few questions about the area and the room. The room had very high ceilings and a huge bathroom. It wasn't super updated or out-of-date - kind of caught in the middle. The AC was not turned on for our stay on May 9th, which meant that we had to open the window. Not ideal, but this was the norm throughout Europe at this time of year. Breakfast was offered for 9.50 Euros (Express) or 21 Euros (Full) but we didn't have time. We were only here for one night and had a flight to catch in the morning. My biggest complaint was the situation with the shower. When you turned the water on, it came out of both the shower head and the water faucet and there was no way to turn off one or the other. They were either both on or both off. That would have been fine, but the temperature in the water was wildly different. My shower water was warm, but the bath water was scalding. I would have loved the shower water to be hotter, but my feet couldn't handle the bath water to be turned up any more. It had to have been about a 20 degree difference. Other than that, our stay here was great!

    Hilton Brussels Grand Place - hotels - Updated July 2026

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