My children and I have been going to this clinic for years, we started back when they were still…read moreowned Beth McQuinn. For the most part, all the doctors that we've seen have been amazing, the exceptions being a few times that my children's visits were not recorded correctly and still have yet to be fixed even though I still have the documentation from those visits. Before they became Stay Well Family Medicine and moved to Colby, they were on Broadway and their support staff were always warm and friendly, responsive to patient questions and concerns, and proactive at problem-solving any issues brought to their attention. Now, however, since they've become Stay Well Family Medicine, their support staff leaves an immense amount of quality customer service to be desired. Case in point: I logged into our patient portal through Charm yesterday to double check my children's appointment times for their well-child checks, and noticed that my daughter's name was spelled incorrectly, and it was not reflecting that she's been seen since 2019. So I called, which happened to be after hours, and left a voicemail with my concerns, asking about the issue that I noticed. I received a call back today from their front desk lady, I don't recall her name. But by the sound of her voice, she's the regular receptionist for them. She let me know that on her side she can see that my daughter has an appointment and wasn't sure why I can't see it on my side and proceeded to tell me that I need to call Charm to ask them why. I respectfully voiced my concern about asking the patient to call on an issue that has to do with their tech since I've worked at a health clinic before it is never the patient's responsibility to call tech-support to ask about a tech issue, that it is the clinic's responsibility to do (please bare in mind, I was truly kind, not just a perspective thing: calm voice, kind words, didn't raise my tone. Since I've been on the other side, I get communication with a disgruntled patient/parent can be challenging, so I was as gentle as I could be with my concerns). I acknowledged to her that I understand it's not her fault but I would request that they look into it please and let me know what's going on - if there was some kind of an issue with the records not being uploaded into my daughters chart. I voiced concern about not seeing her records and that s been an issue in the past too. I didn't even get the chance to ask her about the spelling of the name before the receptionist cut me off saying it wasn't their job to do it and passed me off to a doctor because she got so frustrated with the conversation with me. I then spoke to Dr. blow who looked into it - turns out it was the spelling of my daughter's name. Dr Blow sent me a new link to get the problem fixed, which was thankfully an easy resolution. I thanked her and said I appreciate that she helped me problem solve through it. and also attempted to acknowledge again that I understood it wasn't her receptionist's fault this happened, however I don't feel that it was my responsibility to have to call Charm to fix it. Dr Blow then proceeded to snap at me that "not everybody has the same tech talents as other people and so it doesn't fall to them to problem solve tech-support, that's the patient's responsibility" and then she wouldn't even let me talk after that and said "well, we'll see you next Tuesday. Thanks so much for calling. Have a great day, bye." I was dumbfounded. Unfortunately even though we love the doctor that we normally see, Dr. Sambrano, and have been seeing her for several years now, based on this experience, which has been horrible, it seems like we're going to end up having to find a different naturopathic clinic to go to. If they can fix their customer service Issues this would be a great clinic to be seen at. Sadly, with the current way they're treating patients, I can't recommend it any longer to family and friends.

A doctor without any knowledge of the benefits of plants for healing is like a carpenter who only…read morehas a hammer. Every once in a while there is a nail and the hammer will work perfectly but for everything else a hammer will not work so well no matter how hard they swing it. This was the first time I have been to a doctor in which I felt like they actually knew what they were talking about. Having a full tool belt makes quit a difference.

Excellent care! I LOVE that they have SOO much talent and experience at this clinic! Chelsea Gordon…read moreis top notch. I also love Dr Jung and Dr Hsiung. Our kids love coming. They are easy to reach, don't charge extra $ for portal messages (like Fern Valley sadly). I couldn't be more pleased with this clinic! They are naturally minded but have resources and knowledge for western medicine perspectives as well. They helped handle an insurance issue with ease and kindness. Love their admin team too- SOO much. This can make or break a clinic let me tell you. Sofia is amazing.

I really like taking my family to flourish for our care. I really appreciate the attentiveness of…read morethe providers. My only bit of feedback is around the hounding that the office staff does to get patients to fill out the questionnaires. For my baby's first appt I was having some trouble adjusting at home to all of my new responsibilities that came with taking care of a newborn, my toddler and myself having just finished a high risk pregnancy for gestational hypertension. As I was finally sitting down to complete the paperwork prior to the deadline while in between feeds I received yet another reminder call. I explained my situation to the lady that called me and she had very little empathy.

She has been my Dr. for 10 years, and I could not recommend her more. She is caring, has great…read moreunderstanding of medicine, and will listen to you and offer all the options. She has got me through some really hard times.

If your child has ASD, do not bring them here. Not only have I noticed weird looks while waiting in…read morethe lobby by some of the nurses.. but yesterday I took my daughter in to check on something, and it required a urine sample. My daughter is 5 and not fully potty trained, some basic research would tell you that this is very typical behavior in children with ASD, especially of her level. I say this because: Looks I can ignore, but one of the nurses had the audacity to walk into the room and say "A little old mom".. those exact words. With FULL confidence and little attitude. I immediately was shocked and when they came back to the room, I (as politely as I could) said I was going to take my daughter somewhere else and that it is extremely unprofessional (and rude!) to say something like that. She then tried to say "I'm sorry you feel that way" to which I said "no, you took a direct jab at me and that's not right. Especially as a nurse." I explained that my daughter is learning at her pace, her father and I ask/offer every single day (with much praise) to have her use the toilet, but we aren't going to force her.. that's more psychologically damaging than what we are currently doing. She did try to come and apologize as I was complaining to the front office, but the damage was done. I did my best to not raise my voice and even ended on a "I hope you have a good day" to everyone, like I did every single time I came in before that.. It was a younger pregnant lady, but she is well old enough to know better. So take that as you will, I HIGHLY do NOT recommend this pediatricians office to anyone, especially children on the spectrum. Thank you for reading.

We switched to Dr. Shlafer's office from Allegro due to the continued push of an Autism diagnosis…read morefor my 9mo old. Dr. Shlafer approaches his care to his patients with the understanding that all are unique and will meet certain milestones at different times (within a certain bell curve). I appreciate that he sees my child as an individual. He has a way of putting me at ease, I feel like I can breathe and am doing my best to support my child's health. Great pediatrician and wonderful staff.

Super informative and knowledgeable. I visited Mukilteo Natural Health Clinic today and I left…read morefeeling like I learned more from here than I have in 20 years of regular doctors. I saw Dylan Morris and it was a great visit. I look forward to discovering more.

I had a allergy panel back in July and was told that it would take at least 2 months to get results…read moreas there is a "shortage in medical plastic". I've called numerous times and eventually someone got back to me at almost 2 1/2 months and told me they lost my blood sample. I have been calling requesting a refund on the days they are open and it keeps going to voice mail. They are refusing to provide me with a refund after losing my blood sample. I have given ample time and at this point I have filled a complaint with the BBB.

Always very attentive, friendly, professional, caring and helpful. Helped my 11 year old with her…read moreears many times.

I have been going from express care to express care and was running out of antibiotics to try!!!…read moreFinally I went to the lake Stevens Walgreens and found the best most compassionate kind doctor that had already had my chart up and was totally up to date with everything that was going on with me and she actually solved my medical issues!!! I'm beyond grateful!!! She saved my life and that's not even an exaggeration.... Her and her team of medical staff are amazing and wonderful and I will never go anywhere else!!!! Great job!!

We've been here for over 8 years. The doctors all are amazing especially Dr. Hurd, she's also an…read moreincredible midwife. I'm so thankful for them. They listen, they care and I feel safe getting help for myself and my children here, which is even more important. This office is an answer to many prayers. It's not easy these days to find medical care that is truly worthy of your trust. These doctors are truly a blessing.

We love Origins Natural Health! Our two year old daughter sees Amanda and I myself am seen here…read moretoo. It is a calm loving environment with friendly and understanding staff.

This is the finest family owned Naturopathic physicians office I have ever experienced…read more Caring doctors and a dog friendly office. The staff does everything they could possibly do to care for and treat patients from blood testing to doctor prescribed treatment programs specifically designed for each and every individual who enters the facility. It was established and grounded in Mill Creek, WA for the first twelve years. During the pandemic served the public relentlessly and expanded into a second office in Kalispell, MT and opened a new wellness center in South Everett and continues to grow with physicians , medical massage therapy and specifically trained professionals in Integrative Care, including referrals to chiropractic and acupuncture as part of an extensive team. I have been helped by Dr. Young, Dr. Morlan and Dr. Fitzpatrick as well as extra work done last summer by the newest doctor, Elizabeth Day. Thank you, Purity Health.

Beware - their billing department needs to get it together. I have received multiple bills from…read morethis establishment over a year late. I received a bill, that I had already paid, two years beyond the service date. I went back and forth with them for quite some time and eventually, they agreed to drop the duplicate bill. However, I don't think I should have to defend myself against payments I've already made. I would expect that the billing department be capable of keeping track of payments if this was a professional establishment. I received another bill on Friday for services from June of last year - well I tell you what, I've never received a bill for these services until now, and they had the nerve to charge me a late fee. It makes me wonder if they are really doing so poorly that they have to send bills years late to cash out on late fees? Do they need the extra $10 that desperately? I have requested a copy of the invoice number and date of the last invoice sent to me and we will see what they say. Overall, the service I received at the old location was good. The new location, I was disappointed, My bill says that I am no longer welcome back, for not paying the bill, that they didn't send me until a full year had passed. Unbelievable. RUN!