We called for a door with 2 sidelights quote. We had Steve Matika come out to give us a quote. He…read morestayed for 2 hours. Did not give us a price. He told us that he had to send us a quote via email. That was strange as everyone that came after him gave us a quote on the spot. He told us he would send the quote the next day and he was going to drop off a sample of the color sample as well, as he lives very close to us. The next day he did not show up. The quote was never sent. We have not hear from him since we saw him at our house. Very unprofessional!!! What a waste of time! I guess Brock Windows and Steve Matika don't care about quotes, sales and good customer service!!! We got a great quote elsewhere and we are getting our new door installed next month! Thanks for nothing Steve and Brock Windows and Doors!!! What a wonderful prctice for your potential new customers!

some good installers. some not so good. currently we have a service issue with our front door. it…read morehas been months since we tried to get through to Brock. just recently received response asking that we send fault issues and photos which had already been sent.

Ivory glass and window installed windows in my house. They are very good. I appreiated their hard…read morework.

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I highly recommend WFO. Last year we had 10 windows replaced and this year had 2 front picture…read morewindows replaced and couldn't be happier. From our visit to the factory, then to the installation and cleanup afterward were all very positive experiences The young men installing were polite, friendly and professional. And the pricing of the windows was fantastic. Thank you all at WFO for an outstanding experience!!!! Laurel and Chris K

We signed a contract with this company on March 1st, 2026 and were told our windows would be ready…read moreand installed by the middle of May well that never happened so after several ignored calls we finally received a call they would be installed July 3rd yes 17 weeks later but that never happened no phone call no explanation why just never showed up so I called the company on Monday and was told they ran into issues on Friday and they put us back on the schedule for the 30th when I told them absolutely not that was totally unacceptable and I wanted a refund she said ok what about Thursday I told her that was there last chance to show up and I would do I needed to do they did show up installed windows and I will say the installer Jessie Jr and his helper went above and beyond and did an amazing job and this company should never get rid of him because there are not many workers like him him so for that I thank him and he deserves 5 stars

2 month wait time from time of deposit to install. install was quick and easy from a third party…read morewell qualified trades person. Thank you Dan at a great competitive price.

Save your money and go elsewhere . I've owned plenty of doors in my life but never had problems…read morelike the ones from Dans discount windows and doors. Within less than one year from having a new front door installed by Dans, it's been nothing but problems . The wood around the striker broke shortly after install, I called them and they talk to you like you've never used a door before , they put all the blame on us for being too aggressive opening and closing the door and the project manager constantly had to leave multiple times for personal problems (which has nothing to do with the customer- we all have problems in life) ) - all this with a lifetime warranty on the door, which they point out when purchasing but they don't honour it. The hardware on the door never stays tight so every month I've have to re tighten all the hardware (which is absurd ) and they said they would try to fix the broken wood by the striker but they never return your call or show up - I'll be replacing this door before it's even 3 years old because I'm sick of the maintenance required to just keep it operational . Worst customer service I've ever had . Save your money and buy elsewhere. Buyer beware I only gave one star because I couldn't give zero stars

We recently had them replace our storm door and entry door. Our threshold was a very old and in…read moredesperate need of replacement. Dan was very knowledgeable and explained everything well. He also took the time to help me find the entry door that would work perfectly for our house. Dan is very conscientious, fair priced and did a beautiful job. If you need door or windows replacements, I would highly recommend Dan at Alt Builders.

I'm writing this review on behalf of my friend Jeff who recently had a patio door replaced in his…read morecondo. Based on the reviews he read here on Yelp he decided to go with Alt Builders and their owner Dan. He contacted Dan and was who responded very promptly on a Sunday afternoon. Dan came out the next day to size up the job. He was prompt and very knowledgeable about what Jeff was looking to have done. The patio door was ordered and came in approximately 3 weeks later. Dan and his crew were able to come out to do the job within a couple of days and completed the job in a day and a half just like he promised. They cleaned up and the installation went smoothly. The price was very reasonable and Jeff is definitely going to hire Alt Builders in the future to get some doors installed. He highly recommends Dan for any work or repairs you might need.

Highly recommended! Excellent experience from estimate to final install. Seamless from beginning to…read moreend. We will use them again and are so happy with our new windows.

We had this company replace a few windows and one sliding glass door. The person who came to do the…read moreestimate was polite and made it easy. Didn't seem to try to oversell us. The lady at the showroom was helpful and to the point. Workers were good. They didn't have enough people on the job to get the sliding glass door upstairs, but they called in extra help and got there right away and got the job done. Everything went well. They did leave some metal outside which was annoying since we have a dog.

Scott fixed a quirky screen door problem. He found an effective solution with expertise and…read moreefficiency. Very professional and committed to doing the best job possible! Very fair pricing.

From the owner: Niagara's Premier WIndow and Door Company Quality Products,…read moreExceptional Installations, Friendly Service