I was paying too much for my auto insurance under USAA so I shopped around and landed on the Geico…read more I called and spoke with Samantha at the office in Silverdale, Wa.. Samantha quoted me a better policy and saved me over $600 a year ta'boot. I am very pleased with her quick response and that she is knowledgeable and pleasing to work with. Thank you Samantha, perhaps its time to push my homeowners policy your way as well!

Requested a quote and have been BOMBARDED by follow up inquiries ever since. 13 calls in less then…read more5 minutes. That's harrassment and SPAM. Will not consider them for my insurance needs.

I received wonderful, caring, accurate, financial help from James Fritz CPA…read more My last tax return was done at Waterfront CPA Group after being treated very rudely by a crotchety, old scheduler for H & R Block. Despite being an H&R customer for more than a decade, I was treated like a giant pain when I asked for the specific tax preparer who'd done my taxes the year before. But now I am grateful to that rude old goat because I contacted Waterfront to do them instead. I was able to get an almost immediate appointment with a professional who was friendly and helpful. The taxes were done in less than an hour, by a CPA (rather than simply a "tax preparer.") He accessed every legal deduction and gave me solid advice for next year. I can't believe I've been going to H and R Block for years, getting just adequate service, sometimes grudgingly. James Fritz, in the Silverdale office quickly did my taxes, saved me money, and then charged HALF of what H&R Block has been charging me! My taxes were the same difficulty, the same number of schedules and forms, as every previous year. But now, they were done by a CPA for half the cost! In the future, I will be certain to go to Waterfront CPA group for all of my tax and financial needs.

I utilized waterfront CPA for my taxes because I had complex taxes for 2021. I provided to them…read moreall the required documents to complete my taxes including the W2 that they left off my taxes. (to my fault I should have reviewed their work but that's why I hired them so I didn't have to) well turns out they completely left off a W2 and I owed more in taxes. the IRS hit me with a roughly 1,000 dollar penalty which they "paid" by doing my taxes this year free and refunding my 2021 tax fee. but because of their error I was responsible for a 470 dollar interest fee that they would not cover. so be prepared to review all of their work. if an error happens regardless If it was their fault, you will be responsible for the interest owed because of their error in addition to the tax you owe. I told them I would not have incurred the interest because I would have paid my full tax bill had it been prepared correctly, but they said that was policy. So unless they correct this policy I would look elsewhere for a more reputable company that takes responsibility for errors of their service. Respectfully I typically do not write reviews but because their error cost me an additional cost of almost 500 dollars and the IRS headache I was not a satisfied customer.

My identity had been stolen and created quite a mess. Several employees helped me fix it. Love PCCUread more

After so many difficulties with major card companies, it's nice to go local. My husband has been…read morebanking with this bank for ten years, I have been banking with them for three now. We used to go in all the time when I was getting physical paychecks and the service was wonderful. I must say, I miss the previous bank tellers, but the new bank tellers have also been a delight. They are very friendly and always find a way to help. We got our car loan through Peninsula, it was the best option on the list of offers. They have our loyalty as long as we are here in Kitsap county.

Bob Cason, the founder, is a thoughtful insurance agent, having battled in this field for many…read moreyears. His "read" of people and situations is apt and he proves to be a good listener. Especially in these challenging times, it's important to have someone savvy and interactive to protect family, friends and business. Bob is your man.

The number that showed up on my phone was 425.270.3728…read more I received a call today from 425.270.3728, the person did not identify themselves or their company before asking for me by name. When I pointed that is not a professional way to start off a call, the person told me he didn't know he should have. I then told him he had not been trained very well. He then called me a d*ck and hung up on me. I was in corporate sales for 20 years and ALWAYS started off a call with my name and company name. As a business owner, I am a tough customer. Obviously this guy does not have what it takes to be a real salesmen and deal with tough customers. Not sure who is running the show there, but I am actively looking for a new insurance provider and they blew their chance with me.

I got in to a car accident 5 years ago, when I was only 20. When I finally bought another car, I…read moreknew insurance was going to be extremely high, so I just got a quote off a random well known insurance company and paid an arm and a leg for the coverage that my auto loan company required. Fast forward a year later, a friend of ours recommended Dieu. She saved us $300/ MONTH. She is absolutely amazing. Whenever we have a friend that needs insurance, or were not happy about their insurance, we always recommend Dieu. She is always next to the phone when you need her and she will always return calls in an orderly manner. Another reason why we respect Dieu so much is because our insurance went up a year ago. Dieu did everything in her power to lower it. She even got us a quote with another agent that can offer us a lower monthly payment. But we chose to pay more, so we can have Dieu as our agent. She is selfless and honestly care about us. Thank you, Dieu!!!

I just want to say that Dieu is just a sweetheart! My insurance contract was just about to expire…read morewith Allstate so I went out and explore different companies. I came across with AmFam because they reply back to me the FASTEST and they were the most GENUINE. Any questions I had Dieu had answer them, But answer them in a way that I can easy to understand and there was no nonsense presentation because insurances is complicated. Recap World Class Services Efficient Professionalism They are quick to help me get anything I need with the minimum amount of fuss and virtually no effort on my part. Tony!

I have known Cherylee for many years, she has worked for some very large companies in the past and…read moreshe has received tons of training and instruction over those years. Cherylee used to work for a very large Long Term care insurance company. Because that is such a difficult and complicated policy for families I always felt awed by her knowledge, and I found myself referring many families to her. Cherylee excels in finding out what people are trying to build for, whether it is funding retirement, or college funding for their children. She leads from the heart better than anyone I know in financial services, she cares deeply and she is very open and transparent in her methodology. I spent 30 plus years in financial services (calling on advisors for a Mutual Find Company) and I know who cares and who poses as a caring financial advisor. Cherylee cares and I highly recommend her to people of any age or walk of life.

Avoid this place at all cost. They did my taxes wrong last year and I paid the IRS, later we went…read moreback to our old CPA and she said they did our taxes wrong and we were owed money. We filed an amendment with our old tax person since we didn't trust H&R Block anymore and got a substantial refund. We paid the Peace of Mind 40.00 in case they did it wrong to get a refund, they said we were going to get a refund. Later we get a call from Yousouf and he said they aren't going to refund us, when we said we were going to dispute this he said "go ahead". Very rude customer service and unreliable tax services.

Excellent customer service and prices. The lady who prepared my taxes was very patient and…read morefriendly. I would have never been able to file my taxes correctly without their help. Very recommended.

When you buy insurance it should be from people who are knowledgeable, helpful, friendly and most…read moreimportantly can explain things in clear easy to understand terms. This place does all those things. And in these days of rising premiums, they can find decent rates. My company has had a long relationship with this company that's been around forever and I've learned more from them than I ever thought I wanted to know about all types of insurance.

I have had insurance for my auto and home through Potter Insurance for over 30 years. They have…read morealways been kind and friendly, providing a good product, and taking care of claims quickly and easily. From time to time I think about changing my insurance, but I just can't do it. Potter has always 'had my back' when it comes to insurance, and I can't imagine that any other agency could do a better job for me. Thanks, Potter Insurance.