I received wonderful, caring, accurate, financial help from James Fritz CPA. My last tax return was done at Waterfront CPA Group after being treated very rudely by a crotchety, old scheduler for H & R Block. Despite being an H&R customer for more than a decade, I was treated like a giant pain when I asked for the specific tax preparer who'd done my taxes the year before. But now I am grateful to that rude old goat because I contacted Waterfront to do them instead. I was able to get an almost immediate appointment with a professional who was friendly and helpful. The taxes were done in less than an hour, by a CPA (rather than simply a "tax preparer.") He accessed every legal deduction and gave me solid advice for next year. I can't believe I've been going to H and R Block for years, getting just adequate service, sometimes grudgingly. James Fritz, in the Silverdale office quickly did my taxes, saved me money, and then charged HALF of what H&R Block has been charging me! My taxes were the same difficulty, the same number of schedules and forms, as every previous year. But now, they were done by a CPA for half the cost! In the future, I will be certain to go to Waterfront CPA group for all of my tax and financial needs. read more

I utilized waterfront CPA for my taxes because I had complex taxes for 2021. I provided to them all the required documents to complete my taxes including the W2 that they left off my taxes. (to my fault I should have reviewed their work but that's why I hired them so I didn't have to) well turns out they completely left off a W2 and I owed more in taxes. the IRS hit me with a roughly 1,000 dollar penalty which they "paid" by doing my taxes this year free and refunding my 2021 tax fee. but because of their error I was responsible for a 470 dollar interest fee that they would not cover. so be prepared to review all of their work. if an error happens regardless If it was their fault, you will be responsible for the interest owed because of their error in addition to the tax you owe. I told them I would not have incurred the interest because I would have paid my full tax bill had it been prepared correctly, but they said that was policy. So unless they correct this policy I would look elsewhere for a more reputable company that takes responsibility for errors of their service. Respectfully I typically do not write reviews but because their error cost me an additional cost of almost 500 dollars and the IRS headache I was not a satisfied customer. read more

100/100 recommend! I have been trying to fix an error made by a previous tax preparer for 5 years!! My previous CPA literally did nothing to help fix the issue they created! The issue cause for all following years to be effected. It has been a a huge inconvenience. Especially since I don't know how to navigate getting anything corrected with the IRS. Fast forward 5 years, and because of the Waterfront CPA group (specifically Mr. Fritz), my taxes are finally CORRECTED! read more

The team at CPA were phenomenal with my taxes! Erinn at the front desk was so incredibly cheerful and helpful, then Chris was just amazing with his depth of knowledge, patience with my questions, and perfect mix of professionalism and personal connection. They saved me a LOT on my taxes and they were SO FAST with everything! Waterfront CPA Group will definitely be my go-to people for anything tax, accounting and book-keeping related. Worth every penny and more! Super grateful for the referral to this group - I recommend them all the time both to businesses and individuals. read more

I would avoid this group. I worked with them for many years and was mostly happy with their services. Until one of the accountants i worked with often had some personal issues come up and did not send in my returns on time one year and it has been a nightmare since then. They worked on multiple businesses and my personals. I was paid up on annual invoices for work that was not even getting done. The IRS sent me multiple bills for the returns being late, waterfront agree to send in a letter and believed the fees would be waved since it was my first time being late- BUT they were not, and waterfront evaded all responsibility once I brought that to their attention. They went from being apologetic for the screw up, to trying to lie on email once my attorney chimed in. Its all in writing though-email and text. I am thinking of taking legal action to get my fees returned. Finally- my new accountant said she has noticed MULTIPLE issues from the late returns they ended up sending on my behalf. Complete nightmare. Unprofessional, and dishonest. read more

My husband and I moved from a different state last Summer, after reading some of the reviews we decided to go with Waterfront CPA group, it was the best decision we could have taken, Jason was extremely helpful working with us on our best interest, he is very knowledgeable and explained what was best for our personal situation. He make us feel welcome and comfortable asking him any questions we had about our taxes. We'll definitely be coming back every year to do our taxes with him. read more

Jason's my guy. Best CPA in town. He has done my personal and business taxes. He is always on point and on top of things.

This is the first year I haven't done my own taxes. Since my husband passed away last year I thought I would seek the advice of a CPA for my taxes this year. James was great. Only needed one in person meeting. All the rest was done via email, which made it easy for me. He was so helpful & answered all my questions promptly. Would highly recommend James Fritz for tax preparation. read more

Chris is a great guy. He is and honest and straight forward CPA. I trust his tax prep and advice, if he doesn't know he will look into it and I have given him some complex issues to resolve. He has done our taxes for years and I have great respect for his professionalism and sincere kindness. I would recommend any friend give his office a try. His partner is also a financial advisor, I have met him but have not dealt with him professionally so I cannot comment on his practice. I do the office is well managed and always welcoming. Free parking and easy access. read more

I needed tax help. Waterfront CPA provided needed assistance along with exceptional customer service at a very reasonably priced. I used tax software to file for the last 12 years, but this year my taxes were complicated (in the previous year I moved, retired, sold a house that was formerly rental property, and bought a new home). I needed professional help. Jason did an exceptional job. My only regret is not going to Waterfront CPA years ago. I am a very happy client. read more

We used Chris and he did a wonderful job. Got it all done super fast and we will definitely be back for future tax needs. Highly recommend to everyone. read more

Anybody in need of an amazing bookkeeping service should check out Waterfront CPA. I highly recommend them! I own a small business in Port Orchard, and Krista has been such an asset to my business. I could not imagine a better fit for me. She is professional, does her job excellently, and stays on top of things so I never miss a deadline! Krista is such a pleasure to work with. I really appreciate all of their hard work at Waterfront CPA and everything they do for their clients. read more

First class since the day we starting using them. They have always been professional and have gone the extra mile. Krista has been our rock when we needed help with anything tax related. If you are a small business in looking for a CPA group this company is the one. I no long fear tax season I know we are taken care of by the great group of people at Waterfront CPA. read more

-I had a horrible accounting experience with your office. It is listed as follows: -I was led to believe that a CPA would do my taxes. -At the first appointment, the financial planner (Michael Lizon) who was given to me instead of an accountant was extremely busy. Instead of discussing my tax preparations, he tried to sell me on his financial planning expertise. I said no which didn't stop him. This is why the hour appointment turned into 2 and a half hours traveling 60miles in each direction. -He promised me that he would get it done before my trip. He did not. I rebooked the trip to accommodate him and made a couple of doctors appointments before I left since I had a two week period for the change. He again attempted to sell me on his financial services once again. I told him to just get the taxes done. -I called again and he informed me that this time he was completed, but wouldn't tell me about the results. He told me to come in. He wasn't completed. This visit took an hour and a half and missed my two doctor's appointments. -He also tried to make me to come in again to pay in order to get a copy of my taxes because he could save me money by using him again. Why, because he is a Financial Planner? -I reported him to the managing CPA who read my taxes. Giving me a Financial Planner instead of being an accountant is called Bait and Switch. It is also misrepresentation chris didn't disavow Michael's actions (Chris Fraizer). If you don't want to acknowledge this report, apologize and show accountability for this incompetence, then I will send the report to The Board of Accountancy as they would like to hear. read more

I own a small business in Bremerton, and have been using Chris Fraizer as my accountant since 2007. Before that, I was using a small " tax preparer' who bungled my returns 2 years in a row. Since finding Chris, I feel great knowing that my taxes are being handles properly, and find him very helpful and easy to talk to. He has always been generous with his time. He gives me good advice and accurate info. I have recommended him to friends, who have found him to be the same. I used to dread tax time, but since finding Waterfront CPA and Chris, my annual visit with the tax man is really a pleasure. read more

Craig and Chris have been doing our taxes for years. Every little detail is taken into consideration, and we have always received our returns very quickly. They are always available to help. We just opened up some other savings and investment accounts with them, and I am extremely happy with their knowledge, services and how the accounts are performing. I highly recommend them! read more