Got in and out same day, with services rendered, and on a Friday! Mike has strong overall service…read moreknowledge and helps with security and customization of tools as well.

Mike with Computer Matters and his staff did an outstanding job of cleaning up my computer and…read moremaking sure I am protected from any additional viruses. They were quick and great to work with at a very reasonable price. I would strongly recommend their services for any of your computer needs. Renea B.

I've been a loyal Best Buy customer for over 25 years and have purchased numerous laptops from them…read more-- including three in just the past two years for myself, my daughter, and my wife. I've always added the 2- or 3-year protection plans because they provided peace of mind, even if I rarely had to use them. During my last purchase at the Morehead City location, a staff member told me he was "upgrading" my protection plan to some sort of total protection package. I clearly stated I didn't care what it was called -- I just wanted two years of protection, like I always get. I even complimented Best Buy on their protection plans at the time. Fast forward 18 months: I experience a minor screen issue after some rubbing alcohol spilled on the top of the laptop, causing screen glare. I brought it in thinking the 2-year plan I paid $179.99 for would cover it -- only to be told my "warranty" had been canceled. Apparently, what I had wasn't a protection plan but a membership -- something I was never told clearly. That membership had expired, and they refused to honor the protection I believed I had paid for. When I questioned it, the staff seemed dismissive and evasive. It felt less like a misunderstanding and more like dishonesty. This experience left a bad taste in my mouth. After spending thousands of dollars with Best Buy, I expected better. The lack of transparency and accountability here borders on fraud, and the customer service at this location was appalling. Unless something changes, I don't see myself shopping at this Best Buy again -- or possibly any Best Buy.

Turned OFF the lights and pushed me out of the store 5 minutes before closing with ~ $21000.00…read moreoffice PC and printer replacement purchase in hand. "Oh you can pick that up in Jacksonville if you really need it that bad." -Employee The ONLY reason I shop here is due to TotalCare support if needed, but locking the door early makes sense with Q4 FY24 revenue down by 4.8% compared to the same period for 2023. Go somewhere else folks-this is a sinking ship.

Robert quickly diagnosed why my desktop computer stopped booting ordered the part and got it…read moreinstalled. I highly recommend On-Site Computing to anyone interested with computer repair needs A+++++

Robert is extremely knowledgeable and an awesome all around guy. He got my PC working properly and…read moreeven set up Call of Duty for me! 10/10 would recommend

Daniel was a big help to me when I had issues with syncing all my Apple devices. He was patient and…read morekind, walked me through the process of recovery.

I am very careful about who I recommend to my friends and family. So, to all my friends and family…read morein the NC area... Daniel is the only one I would trust my family to for computer repairs. He is professional but there is much more to this amazing man. He has proved his skills beyond my expectations and shown great personal care with those I love. God bless you Daniel for coming into our lives. You can count on me spreading the good word much farther than just this page my friend.

My second experience with ACS in the past year. And, again, outstanding! My Dell gaming desktop…read morelost a SATA hard drive about a year ago and i opted to replace both conventional drives with solid state drives. ACS recovered about 90% of the data on the bad drive, installed new units and transferred the files to them. They had the computer for less than a week and the price including the drives was less than $400! This time, the (proprietary) Dell power supply failed They found one instantly for almost $400, called me, sai that was a ridiculous price and they wanted to keep looking! The next day they called aa=gain and said they'd found one for $75.00 but it would take a week to get here. I'd also found a new one with a warranty on line for the same price and told them about it. They said "go for it". It arrived yesterday, I brought it to them today, and it was installed and tested while I waited! Then they said they were not going to charge me! I insisted on paying and left as one pleased customer! Great job guys!

From the owner: Business networking support, Home computer repair.read more

The owner of Carteret Tech came and checked my computer. He was very knowledgeable and reasonably…read morepriced! I would contact him again!

From the owner: We are your expert solution for Web Design and Tech Support! Providing exceptional service to…read moreCarteret County, NC and surrounding areas. We offer Web Design, Web Development, Graphic Design, Computer (Server, Laptop, Desktop, Tablets and Phones) Repair, Updates, Malware Removal, Ransomware Recovery, Virus Removal, Digital Threat Identification, Vulnerability Discovery, Patch Management and more.