Highly recommended Sasha was super nice and patient with me…read more Recommended Star of David neck less I also bought a tennis bracelet The prices are great you can make a great deal with Sasha or Mike . Very responsive with great altitude Quality jewelry and super nice display . Highly recommended Definitely will buy again.

From the owner: Walk in or schedule a private appointment today! Elevate your style with luxury watches and…read moreexquisite diamond jewelry. Don’t miss our exclusive showcase!

Amazing customer service. Judith personally helped me with my grandfather's timepiece. I was served…read morecoffee and a biscuit while I waited. Everyone is very nice, professional, and helpful. The service is very reasonable. Highly recommend!

Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

Working with Eli was an absolute pleasure. He offered a very fair trade-in value for my piece and…read moreprovided great pricing on my new purchase. The customer service was exceptional from start to finish -- transparent, responsive, and genuinely helpful. Highly recommend!

Thank you Eli! You have stunning and up to the minute watches and your customer service is amazing!…read more I had my Cartier Tank Anglaise polished and he did such an incredible job my husband asked me if I treated myself to a new watch! I went back to polish another watch I was so pleased and happy! My next big anniversary will warrant a visit to this wonderland of exquisite watches! Definitely recommend! This is the best watch store in South Florida!

Great Service! I love the Patek Phillipe I bought from them!!…read more* Although they sell of all of the Ultra-Luxury Watch Brands, what REALLY SET THESE GIYS APART IS the level of service I received!! -- I wanted a Patek Phillipe watch, BUT spending $200K on a watch was, frankly, Not an Option for me. ...This is where Timeless Jewelers came in! I spoke with the owner and mentioned the 2 brands I was considering; conveyed the design & Finishesi liked by showing him both the New & Vintage watch-Styles I really liked; Last but not Least, I told them the price range I had to work with... * within a number of weeks, timeless had found two or three options for me, one of which was the Vintage Patek Phillipe that I eventually purchased that week! I was amazed with how easy this was, & am grateful it was possible to get a watch like this without spending six-figures!! If you want a brand new, iced-out watch, they have those too [though I'll have to wait for one of those for the time being, haha!]. I just cannot imagine another jeweler/watch shop being Willing & Able to go the distance in sourcing a watch I'd be happy with @ a price I could live with!! Thanks again --Matt

My husband surprised me for our anniversary and took me to this charming store. Beautiful Cartier…read moreearrings and Tiffany necklace. Will be visiting again!!

Rich made an offer with an estimate of $4500 - 5000 and I left the store with $4900. Very easy…read moreprocess worth the drive from Port St. Lucie. Very professional and nice.

No communication. Shipped them a watch early April, using their packaging after being quoted a…read moreminimum of $1300. It's MIL 90th bday so ok! We do it. Radio silence. Send email Radio silence Husband calls. They have no trace of said watch. Pls provide tracking. Dig out receipt for shipping on May 27 It was received April 10! What is the deal? Beware, and prepared to chase them especially if there is no money in it for them! This watch was unfortunately a dupe, but they could have emailed me that info when they first received it and knew that. THANK YOU FOR THE RUN AROUND

Sergio Rick Christina and Alexis are amazing. have bought beautiful pieces from them and the…read morequality is excellent

Great service and fabulous owner. Very experienced I've been happy with all of the repairs and…read morejewelry that I have purchased from them. I highly recommend them.

I am writing to you today with a mix of sadness and utter astonishment to leave a formal record of…read morea highly distressing incident that occurred at your Aventura Mall store in Florida. Today, June 6, 2026, at approximately 2:45 p.m., I visited your store with the intention of purchasing a new Blancpain X Swatch watch. Additionally, I brought along an older Swatch watch that I have owned for many years. I am a passionate watch enthusiast and collector; my personal collection ranges from Swatch to luxury brands such as Bell & Ross, Cartier, Panerai, and Rolex. The Swatch watch in question was a gift I bought for my son years ago, aiming to inspire his own love for horology. The watch needed a new strap, so I asked the sales associate if he had a replacement. He informed me they did not have the exact match but offered to try a similar one. To do this, he removed the spring bar. Unfortunately, the alternative strap did not fit. When he attempted to put the watch back together as it originally was, he used improper technique and bent the spring bar. My complaint is not primarily about the associate's mistake. I understand that accidents can happen to personnel who may lack proper training. In fact, he attempted to push the pin against the wall right in front of me, and the misplaced force inevitably bent it. While it is frustrating that the store did not carry a spare part to fix what they had just broken--leaving my watch in worse condition than when I arrived--the associate at least felt remorseful and even offered to pay for it out of his own pocket. The real issue, and the reason for my profound indignation, was the unacceptable behavior of the store manager. When I calmly brought the damage to her attention, her response was to shout at me and threaten me, simply because I was pointing out that they had damaged my property. As a long-time customer, I find this completely shocking for three main reasons: Lack of Training: A Swatch store should not employ staff who lack the basic technical training to handle minor watch repairs safely. Lack of Resources: The store did not have basic spare parts to immediately resolve damage caused by their own employee's poor practices. Abuse from Management: The most unacceptable part of this experience was being subjected to a manager who was rude, discourteous, and threatening toward me, the aggrieved customer. Faced with this hostile environment, I chose to take my damaged watch and leave. I did not feel safe or well-treated, and I am not accustomed to engaging in low-class, confrontational arguments. It is deeply disappointing that, as a loyal customer of many years, a single critical interaction like this can completely ruin a lifetime brand experience.

It's an okay shop but incredibly tiny and limited. They don't carry the AP collab. Just go to…read moreLincoln location if you want the new stuff.

Exceptional customer service, especially from the Manager, Michelle, whom we have purchased several…read moreBreitling from in the past. Low pressure sales and an incredible product. Thanks for my new watch-I'm in love!

Excellent selection and service. Very nice staff. Not stuffy. My favorite watch store in Miami.read more