I just want to take a moment to recognize Kimberly at Tornado Laundromat. Every time I come in,…read moreshe's friendly, helpful, and always working hard to keep the place clean and running smoothly. Whether it's helping someone figure out how to use a machine or just greeting customers with a warm smile, she makes the experience so much better. You can tell she takes pride in her work, and it really shows. The place always feels welcoming when she's on shift, and I've seen her go out of her way to help people without even being asked. Thank you, Kimberly, for making laundry day actually enjoyable! People like you make a big difference

I took my king size comforter in to have it laundered. Jenn, who was the manager on duty was…read moreamazing!

Never had a bad experience with my clothes. Also had great customer service from Amie and Lauren…read more Will be going back.

Friendly, fast, and been using them for 20+ years! Wouldn't go anywhere else for laundry or dry…read morecleaning.

Quality service, affordable, and consistent. They also pick up and deliver at my office which is…read moreconvenient.

Unreliable and not very effective communicating with customers or doing their job of getting stains…read moreout. Had to wait 6 weeks to get my still stained comforter back.

Disappointed! I took a leather vest to have patches sewn on…read more I specifically asked if they would loosen the liner so stitching did not go thru the liner and was told that they would. However, they did not, and by not doing so the pocket material could not be moved out of the way. The patches are sewn thru the liner AND the pockets making the pockets useless. I would not recommend taking your vest here unless you can speak directly to the person doing the work.

Amazing work and fast service. Thanks Connie's for taking care of an old Air Force veteran.read more

love the service and love how everything was done in a timely manner! would recommend this to…read moreeveryone!!! #Venom #3

I took some cloths there. My wife went to pick them up brought them home and hung them in the…read morecloset. I didn't know I was missing a pair of my pants until weeks later when I was getting ready to go out of town. I get back in town go up there let them know I'm missing my pants. They said the owner will call me. He never did. I go up there again talk to an employee and she says she gave me all of my pants back. I go home check again and I have pants that don't belong to me so I take them back left them with a employee and she tells me one of the girls mixed everyone's pants and it's been a mess and that the owner will call me back. He never did. I gave them plenty of time to find my pants or make it right. After multiple trips up there it was the same thing over and over that the owner will call me back. He never did. Now they tell me I never dropped off the original pants they lost or the pants that was in my bag that was not mine. They never had any intention on replacing my pants. Just the run around like I aint have nothing better to do with my time then to go up there multiple times about some pants that I supposedly never brought to them.

Have been coming here quite often for their large loads to get everything finished in one quick…read moresweep, however I will not be returning. In their front loading washers I put my True Grit Sherpa jacket in on a cold wash, upon waiting for water to start so I can add my detergent I notice steam coming out of the top indicating very hot water, I hit the emergency stop and explain what is happening to the clerk working, with which she responded "yeah it takes a minute for it to stop" nothing else, absolutely no courtesy for the fact their machine almost ruined my clothing, no apology, no anything. Very poor customer service for a familiar face if you're asking me, considering there was no care that the machine is malfunctioning. Lucky I caught it in time and saved my expensive jacket that was gifted to me.

Very clean and air conditioned!! Very friendly atmosphere and very helpful people thereread more

Cleaned my Sleeping Bag. Returned it to me in a Heavy Duty ziplock bag.The Lady was very Friendly!read more

I've have used Rattan for several years and I'm just getting around to writing a review…read more The people there have always done a great job taking care of my dry cleaning and laundry needs. they are the best. After searching for a place that could handle my clothes and be fast and accommodating, I found Rattan Cleaners. they have never let me down. A few times I had unexpected out of town business trips and needed quick turnaround of my clothes. they did their best to make sure I had them in time for my trip. Great people and great service.

I am a loyal customer when I find a business that goes that extra effort to keep customers. I…read moreforgive small inconveniences because I know that they will happen from time to time. My first review of Rattan Cleaners was long overdue and after they had been so customer oriented of the last several years. Things have changed. I used to take my clothes (shirts, pants, and occasionally a suit) in every two weeks at 7 am on Friday morning and they were ready by 4 pm that afternoon. I started going to work earlier and decided that Thursday afternoon would be easier but it meant combing home and changing and gettin the clothes to them before close of business. One day I had my clothes to them around 5 and was told that they had to be there by 3 pm to get them the next day. OK, I hadn't been told that before, but would make the effort to get them to them by then. So, I started dropping my clothes off at noon when heading back to work after lunch. Today, I go in to drop my clothes off at noon and was told that they won't be ready until Friday. I asked why since I had been told that 3 pm was the cut-off for next day service. I was told that they might be but it would be unlikely that they would be ready. So, while I had inconveniences in the past that I could handle, this is the final issue. After I get these back, Friday it seems, I'll be finding another cleaners. Hopefully there are others close by me that offer one day or same day service and will work to make me their loyal customer.