This is the very BEST lab to do your blood work in the Grand Strand of S.C. The Phlebotomist is…read moreEXCELLENT. She always hits the vein with one try and it's as close to painless as I've ever had.

From the owner: Labcorp is a global life sciences and healthcare company, and our mission is simple: improve…read morehealth, improve lives. We leverage science, technology and innovation to accomplish our mission--getting you answers that help you make clear, confident decisions about your health.Our Patient Service Centers offer routine medical testing--as well as recommended screenings based on your age and gender. It's easier than ever to make an appointment. Testing results will be available to you in your Labcorp Patient Portal. Quick and easy information both you and your healthcare provider can use to improve your health outcomes. And walk-ins are welcome.

The staff at this location has always been freindly and helpful to me and I appreciate their help…read more I have been coming here for a few years now and I found a really great technician, who is caring and is helpful to me as I have hard veins to find and she has always done a great job taking my blood. I truly love her and pray that I will have her for a long time.

Billing is a disaster! EVERY single time, I have to spend hours trying to resolve a billing error…read morefor $8.61. Last time I paid the bill and then got a past due notice. I paid it a 2nd time, they returned the money to my bank account and then sent me a past due notice. I finally got an email showing a zero balance and now I received another past due notice. I can't imagine how older adults handle this with frequent bills. Hours are spent on the phone! I absolutely hate dealing with this company!

Had a problem with United HealthCare and the problem was solved in a matter of minutes. I spoke…read morewith Odessa and she was very professional and knowledgeable. Thank You LabCorp

Get there for my scheduled lab today only to be told that there system is down- professional…read morecourtesy they could have called me to reschedule instead of wasting my time and money . Bad attitude at the front desk acting as if I was the problem instead extending the courtesy they should when they're the problem!!!

Made my experience way less scary than I thought it would be and were very helpful with my needs…read moreand any questions I had.

If I could give 0 stars I would . The tech here is probably the worst person I've ever come across…read more. Not only is she incredibly rude to people she purposely puts you into financial ruin. As you go in for a blood test so we will charge you one amount there in the office that is low then she submits it incorrectly two months later get a bill for hundreds of dollars that you have to pay no information given ahead of time that you will have to eventually pay this bill. Out of spite, she purposely will post a different address to make it seem like it is not in network. You cannot call Quest to help you. You cannot call your insurance to get you out of it without having to go through years of telephone calls and appeals do not come here if you want to be treated absolutely terrible and then be billed hundreds of dollars for your terrible treatment later do not come here. Outraged by the complete lack of empathy, unprofessional conduct, poor communication skills, blatant disregard for patient needs, and a consistently negative attitude, leaving patients feeling disrespected, anxious, and neglected, ultimately undermining their trust in this buisness that is not apart of the BBB . While a negative review is justified for truly egregious behavior, I understand it's crucial to consider the full picture and avoid making hasty judgments based on one interaction.however it's a consistent poor behavior form my numerous encounters there, especially with one particular phlebotomist. A regular that works there for years . It amazes me that there seems to have been no performance review or assessment on her position of entitlement because she still continues to treat people with unkindness and a disregard for her position in customer service and health .

I drive over an hour to see Roxanne; and will continue to do so for the quality of care I receive…read more I don't feel like "just another number" there, I finally have found a provider that gives real answers and real results. The front desk receptionist Taylor, makes you feel like a life long friend. She takes the time to engage personally with you, does what ever she can to help you; and it's evident she truly cares. And then there's Kim. I LOVE this chick!! She is a great time, we always laugh and she makes you feel so comfortable when addressing your concerns. She's so relatable. Roxanne always makes you feel like her only patient of the day. She really takes the time to sit with you, listens to your concerns, answers your questions, and respects your medical decisions. I love that she doesn't push pills - she tries to go more holistic (and that's exactly what I was looking for). She truly puts you and your health first. Her recommendations have been life changing for me and my husband . I will continue to drive to see them; it's a family feel with real results. I wish I could give more than just 5 stars. Job well done, guys!

I have now received a fancy worded email claiming to be a cease and desist. All because I posted…read morereviews and made a Better Business Bureau complaint. I also want to add that I have discussed in great detail my trauma from this office in my counseling sessions. Now I am receiving no caller ID calls. Roxann would like to speak but not to address my concerns because I never made a complaint. When someone has real medical trauma it is incredibly hard to function even harder to be my own advocate. I am no longer comfortable with the office. My partner can attest to how I felt after appointments. I want to start with I think Roxann is a great provider. And it saddens me that I now have to start over because of her office staff. I have very complex medical conditions and I require close monitoring, I am not the average patient. I had a routine surgery go wrong that led to me being permanently disabled. I have extremely severe pain that limits me mentally and physically. I had major surgery on 5/27/26 I have had nothing but complications since. It has exacerbated my pain to levels where I have to heavily medicate and I've been bed bound for the most part since. I only leave my house for medical appointments. And sometimes I simply cannot get out of my bed let alone get in a car and travel 40 minutes to an appointment. This is the first office that has mistreated me leaving me feeling completely uncomfortable. I've left Roxanns office a few times crying in my car because of how the staff has treated me. I never spoke up because I have real medical trauma. I just need to get what I need from my providers and go home. I try my best to communicate how unwell I am. I never ever get my calls returned. I'm often booked out further than I should be. This office just doesn't accommodate sick patients. I don't know if I'm being discriminated against due to my disability or due to race but I have never ever dealt with this level of "patient care" in my life. I had to reschedule 2 appointments with Roxann because again I couldn't drag myself out of bed. I literally haven't showered in a week, I'm losing weight rapidly because I can't eat I'm again in extreme pain. I get maybe 2-3 hours of sleep a night. I asked to speak to an office manager because yes I had to cancel same day I left a message day before they said I didn't okay. So I called same day and finally got someone in the phone she said I would be charged $30 no show. Sydney office manager calls me to explain I signed a no show agreement which I did at the start of my care there. I was told they have no record of my call the day before okay fine. So I have to be charged $30 for canceling last minute. So tell me if I'm fine 48 hours or 24 hours before my appointment no need to call to cancel. I don't control my pain I don't control my body if I physically can't get out of bed to take the 40 minute drive to Roxann's I have to cancel. Patient care is to waive fees on chronically ill patients. Like I said I do my best to communicate. If you can get past the staff she is a wonderful provider otherwise I truly do not recommend especially if you are a chronically ill person

My mother received a Covid 19 test on June 30th. She was told she would receive a call in 4 days…read more I flew from Dallas, TX to see her, however, they did not provide the results when they said they would. If they were incapable of completing the test, they then should have had the courtesy to notify her that they were behind. They do not answer the phone, at all. Hopefully she will hear back soon. It's been 6 days. Please do not waste your time or money and find an alternative to this test site. Update: 7.8.20 - My mother took her test on June 30th & still does not have an update. She e-mailed them and they have yet to respond. She was told she would receive results this past Saturday. It is now Wednesday. Still, no one has had the decency or courtesy to even tell her they are behind. Please save yourself the anxiety and do not use this testing facility.

Awesome job! very professional and they took the extra steps to make sure we received information…read moretimely for a travel deadline. Awesome job !!

so I walk in with my six-year-old son today from a head injury and it took 45 minutes for anyone to…read moreeven ask what happened I had to sign in on the kiosk and just wait. then I wait another two hours to talk to the doctor which told me that him being sleepy after the fall was a myth and that's not what we look for anymore with a concussion and he asked me if he threw up and told me to come back if he throws up. More than once, but didn't do the eye test on him with the light. didnt do vitals ... didn't do any kind of test on him ....And barely even looked at him and also before the doctor came in I was waiting to go to the bathroom because I didn't want to bring my son with me to the bathroom in case somebody came and I was trying to get somebody's attention to help and everyone kept side eyeing me and not even asking me if I need anything.... Then registration came and dropped off an iPad for me to fill out my information.... I'm not sure why she even works here if she's just gonna hand iPads to people. Then she came back and asked me if I need help and I said yes, and she pressed the thing on the iPad to video Call somebody....

We visited the ER for my 14mo baby for dehydration and a high fever. Although I did not walk away…read moresatisfied with the service, nor respected as a person/patient/parent, I can still share a few things that I did like about this ER. Good things first - the security guard at the front desk was pleasant, attentive and helpful when we arrived. The waiting room was quiet, and we were called in very quickly. The first nurse who took our information and my daughter's vitals was efficient and kind, as was the second nurse who spoke to us in more depth about our situation was also very kind. They were both compassionate, respectful of my daughter not wanting strangers to touch or get near her if they didn't have to, and they genuinely seemed to want to help. They even got us a popsicle and juice to try and help soothe my daughter and actively work on hydrating and cooling her down. We didn't have to wait as long to be spoken to as we did in other ERs that we've visited. Now the bad parts - the doctor, I won't mention her name, was one of the rudest people I've ever met. She had the most entitled attitude from the minute she walked in, her tone and body language clearly emanated her opinions. I made it clear that we had been to another ER who sent us away without any solutions and that was why we were in her ER instead. But she made no effort to ease our minds or offer better support. In fact she continuously said their ER was not a full service ER and that any labs done would not be handled like a full service ER and at best it would take 72 hours for results. I advocated for what I wanted, which was fluids to hydrate my daughter, and their response was that my daughter wasn't dehydrated enough (AKA she had to get much sicker before it would be flagged as an issue). She was very defensive in her communication, reacting as if my questions were stupid or redundant. Instead of working with me to be proactive and not make our situation worse, they offered options we didn't agree with and that led us to forego any treatment at all from this ER. This was our choice, but I was incredibly disappointed in their ability to treat a pediatric patient, I felt they were very ill-equipped literally and figuratively. We essentially paid a large sum to sit in a room for 2 hours being rudely "spoken down" to. Obviously you go to the ER when you have no other option, not every ER visit will have the circumstances we had nor the doctor we had (if you're lucky) so take this review as you will. But I do warn anyone with a pediatric patient - prepare yourselves for a rough experience.