Have you ever just wanted to go ahead and get a part put on that you know is the cause of your…read moreissues on your car? You just hate it whenever you take it to another shop in the end up doing all kinds of hocus pocus with their estimates and what not? I have to say these guys are good it's an old school shop and its kinda dirty but they end up doing a really good job everytime. This is the kind of shop you can just bring a part to and get it installed. They tell you the price, it is always fair and you'll be done. Think of any work that takes less than couple of hours that you CAN do, you know what it takes but might not have the time and lick yourself cause some shop will charge you $$$ when it really isn't that big of a fix? I've brought my beater here and I've gotten fixed up each time with a quickness and no BS.

A+ customer service! This Thorton's is always clean and well-stocked. The workers there are really…read morefriendly, and not just because they have to be. Naturally, being a gas station and being near neighborhoods and motels they probably see a lot of the same people every day, and you actually get a neighborhood feel there. It's a cheesy thing to say, but it's true! Plus they usually have the lowest prices around, and their awards program is really not that bad.

I love this service center. I know that's an odd thing to say, but I make a monthly trip from…read moreLouisville to Nashville and this is my one planned stop. It's right off the expressway, so it's easy to access and if you missed it are you sure you were driving with your eyes open? Aside from what I'm going to call a "necessary stop", the store is usually pretty well stocked and organized. I'm always game for a snack and something to drink and they've always had just the right snack or beverage that I needed. The store is usually kept clean and tidy. On occasion I'll arrive when they've just got a delivery so it may be necessary to walk around a few boxes, but as long as they're stocking the shelves I honestly don't mind. The prices are very competitive for being expressway-adjacent. Usually you find that such convenient locations have convenient pricing, but I don't find their prices to be particularly outrageous. As far as the gas prices go, it's the same thing. They're not charging you extra because of location. During almost all of my visits the manager (Nicki?) is there and greets me with a pleasant "Hello!" and we chat a little bit as I check out. I always look forward to this stop because it's a no-pressure situation. On occasion I'll wonder where something is and she's quick to point me in the right direction. No high-tech, no flashing lights, not loud "BUY THIS" audio. Just a laid back stop on the road to Nashville.

Just weeks ago I gave this fine establishment a 5-star rating on Yelp. I told everyone I knew to…read moretake their car here. I was so pleased! NOT SO FAST!!! Last week I realized I needed two tires l, so the first place I thought of was Nashville Warehouse, of course! So I called on a Wednesday, gave the specifications of the tires I needed, and announced my intentions to bring my car in Saturday morning. He said that was fine. I took a half day off work and brought my car in at 7:30 AM Saturday morning as promised. The kind person at the counter said they may not have the tires I need and the warehouse is closed on Saturdays. I said "Oh, don't worry, the tires are here. I called ahead and ordered them." Nope, tires weren't there, and I lost $150 in salary because I took time off. So I decided to give them one more chance, because I love this place. I called today and this time, the man told me the warehouse is closed Saturday so he'll need to order the tires for me. Now we're getting somewhere. So he put me on hold............30 minutes later, still on hold, I gave up. During my next break at work, I called again. A nice lady answered and took down the specifications of the tires I needed. Third time is a charm. Oh wait... the business closes in 10 minutes so instead of shutting down their computers at 5:00 PM when they close, they shut them down at about 4:50. Call back tomorrow. Arrrrrggghhhh!!! My tires are practically bald and I'll have an accident by the time my favorite tire place gets these tires for me!!! I'm going to lose my mind!

I have to give 5 stars. I came in from out of town to visit Nashville. 2 miles before my exit on…read morea friday at 1:30 in the afternoon, my truck's wheel bearings decided to let go. The business moved to 606 Fesslers Lane but have the same number. When I arrived the owner shook mine and my wife's hand. After inspecting the truck, I was given a price (which I thought was fair) and was told the work would be completed that day. After only about 2 hours, they were done with the service and I was back on the road ready to take in Broadway street. Everyone at the shop was polite and helpful-they even took us into the bay to physcially show us the problem. I'm glad I was able to find this shop. Although I hope to not have to use them again, I know where to take my vehicle if there's a problem the next time I'm in Nashville.

amazing service my car looks like it was just driven off the lot! the price was great too!read more

I found this detail business on Yelp.The response was immediate. I requested a full detail. He did…read morean amazing complete detail, inside and out. He worked non stop almost 3 hours. My truck seems like I just drove off the dealers lot. I was impressed that he comes to your home to work. He is self contained. He did not use my water or electricity. I appreciated rhat. Overall I will use him again, and recommend him to others. Hard working man!

Finding a mechanic that you can trust is a difficult task but Hobb's & Son restored my faith that…read moreit can be done. We were traveling from Richmond, VA to Mount Juliet when our check engine light came on. We stopped at an Advanced Auto to get a code and it was one that could mean something serious or something simple, which added stress to our trip. We looked up local auto repair shops when we found Hobb's & Son. They already had great ratings so we thought lets just hope for the best. We quickly learned why they are so liked. Extremely friendly and willing to work us in to make sure we did not have anything serious going on so we could continue our trip without worrying. My only issue with them is that they are not in our home town so we could use them all the time.

First impression is a good impression. This is a family operation…read more Hobb's & Sons diagnosed a failed pollution test, got the part in the afternoon, and installed it by 6 pm as promised. I am to come back if fails again, but not expected. I value the advice about steps I should take to pass the next test...advice you don't find in the owners manual. I also value the extended hours until 7 pm, M-F. I will return for regular maintenance, and pleased to have an alternative to dealer service that I trust but always the most expensive. Also pleased to support a local business. Several of my neighbors also use Hobb's & Sons.

As a newer rez of trendy and hip East Nash I found myself in need of a muffler shop. My trusty…read moreToyota Tundra's tail pipe was skewed south and in danger of dropping off. I'd see IM&H while driving up and down Gallatin so looked them up and popped in. Hear me know friends-believe the hype and good vibes dropped by previous sweet citizens who stopped in for their auto needs. The shop is clean, the staff is friendly and depending on the crowd you can get in and out super quick. My total time in the shop had to be less than 40 minutes, and I enjoyed some friendly banter with the shop owner and a Crane Operator from AL who was getting his truck taken care of in the other bay. Fast Forward a couple of days I I heard some rattling from the undercarriage. I stopped back by and the guys took care of a heat shield that had come lose. A quick spot weld and I was on my way-no charge! These guys are great, you won't be disappointed. I recommend them fully.

Have a transit van that needed a new catalytic converter. Am leaving on a cross-country trip in two…read moredays. Gary and Kenny took it in and despite a troubling part, BJ and Kenny figured a way to make it work, on time and in budget. Don't think twice. Good people. Solid service.

VIP towing is phenomenal!!!…read more The check engine light on my van started blinking and the car manual states to pull over immediately and turn off the vehicle. I pulled over in 90 degree weather and called my insurance roadside assistance and they original told me Pantusa Towing would be there in 2 1/2 hours. I called at the 2 1/2 hour point and they told me it would be another 90 minutes and I could call my insurance company if I didn't like it. Needless to say I did call my insurance company again and they told me they would call another company. VIP contacted me immediately and got to me quickly and even called to let me know they had gotten in some traffic but still should make it on time. Will let my friends know to call VIP if they ever are in a situation where their vehicle needs to be towed!

Extremely helpful in my time of need! Coordinated with me very quickly and delivered my car with…read morecare to the mechanic. I highly recommend!