Really Fast and efficient battery change for my 2008 Mercedes and pumped my tires quickly!read more

After calling and emailing multiple other mobile mechanics, Jasmine was the only one that…read morecommunicated with me letting me know her husband can do the job. That's not the best part, this family owned and run business has compassion and cares about customers. They are usually closed on the weekend, but with my situation with starting a new job on Monday and only having this one vehicle, she asked her husband if he would come do a shifter cable on my truck on Saturday. Dylan showed up and got right under our truck, seen the problem, ordered the part and put it on. He was thorough and made sure it would shift with ease. I HIGHLY recommend this business. They stand by their work and their very reasonably priced.

Kevin is a hard-working, honest, and very affordable repairing brakes. I have a 2024 Range Rover…read moresport with only 32,000 miles on it and I was already getting a warning indicated that my brake pads needed to be serviced. I went to the dealer it was $2500. Kevin did it for $350. They were perfect and he was able to reset the sensor with a lot of people can't do. Highly recommend.

Kevin was extremely professional, knowledgeable, and helpful. We had an issue with not having the…read morelock key set for my car so Kevin helped get the issue resolved and came to my house several times while we worked to get the right lock key. I plan to use Kevin anytime I need a mechanic. His prices are fair and he is a trustworthy person. Highly recommend!

There is a reason they have a 2.9 rating. I have a story but I'll spare you reading it. They suck,…read morethey hire people who don't have customer service skills. Just all around horrible experience.

I've been going here for years with my Explorer. They always get the job done when they said they…read morewould. I always do an appointment, so I know roughly when the work will be completed. They are very busy so walk ins tend to take longer for them, which is understandable. The work they have done has always been great.

Aaron was absolutely amazing. What a wealth of knowledge and a great attitude. Highly highly…read morerecommend. We used Aaron for a pre purchase inspection. He came when he said he was and his diagnosis and analysis was thorough. He helped me feel at ease at buying a used car and worth every penny.

Super quick and easy to talk to. Got my truck taken care of. Would definitely use again and will…read morerecommend to anyone.

The shop was able to get me in same day to replace stuck thermostat. Mechanic clearly explained…read morethe options to reduce cost and did not hesitate to listen to my suggestions. They were able to finish ahead of schedule and get me on my way. They offer military discount which I appreciate!

Great experience getting an oil change here! In and out in no more than 30 min, maybe less.read more

As an update to my earlier post, my check engine light came on THE DAY AFTER I picked up my truck…read moreand paid the additional $$$$. When I called to schedule an appointment to have the truck serviced under the warranty they provided as part of their "service", I was transferred from Trish to the "owner" of the garage , who proceeded to yell and curse me (and yea, I yelled and cursed back), but he REFUSED to honor the warranty and told me to "go fck myself and find someone else to fix your piece of sh#t": Based on what other customers say about this place, it's a decent shop as long as they don't really have to work to fix a problem that a backyard mechanic could handle. I will again state that they do not do business above board and will look to wring the most amount of money out of their customers for the least amount of work. I have better things to do with my time, but I will be filing suit against them for failing to honor their warranty just because I hurt their feelings with a negative business review. Sad business practice

. Checked local vw TDI recommended mechanics and found European Motorworks…read more VW are "special" and if you find your non-dealership repair team - you become loyal fast. ISSUE: Our 2012 glow plug AND engine light was lit. Shop diagnosed recommended repairs - we agreed upon the repairs and expected to get our vehicle back drivable. We picked up the vehicle- 15 minutes later the engine light coded AGAIN and we spent allot of money only to return the vehicle for diagnosis. Owner recommended we attempt VW and second diagnosis was diesel particulate- how can this be? We spent allot of time and money to get the vehicle in drivable (ie no check engine light) condition- owner suggested another new equally expensive repair - Had enough run around and brought car to the professionals who was our trusted repair team and got a repair list a mile long that European never shared or reported to us. We should never have had the glow plug repair done and we should have driven vehicle straight to a junkyard A professional will admit his errors and apologize but based on the reviews we know he will become defensive, immature, and confrontational about a review that isn't positive Beware bringing your vehicle here - it's sad when people air their opinion in public and the owner, rather than take ownership, responds like a child

Went to Hermitage Budget Brakes in 2022 for brake inspection on 2016 Mazda 3. Told brake pads only…read morehad worn down 50%, and to come back and see them when work was needed. No charge for that inspection. July 2026 went back with same car and had brakes and rotors replaced for 950 dollars which included a nice discount from Chris at the front desk , because I was a repeat customer. Very happy with cost and work done. In addition to my Mazda, I have also had brake service done on a 2017 Nissan Murano, 1999 Acura TL, and a 2014 Subaru Outback all at this location. Never a bad experience, highly recommended.

On November 28 The guy that helped me was rude. I came in because I needed help with my breaks I…read moregot done with them 6 months ago. I of course knew my breaks was scrubbing and was extremely low which is why I stopped by. He said I needed a rotor and my right break pad was ok but left side was not. The rotor he priced with labor out the door was $800+. He wanted to be rude by bringing the other guys around to show how bad it was. Then when I was getting ready to go he was trying to be funny and say how I'm a disgrace and could go out and kill somebody bc of the condition of my break and he's seems 2-3 accidents happen in front of the shoppe because of bad breaks. I get it he was trying to sale me on it. Then he said before I had to leave he wanted me to sign some type of waiver tha if I go and kill someone he's not at fault. Of course I told him no unless my lawyer was present. Fast forward today I took it to a mechanic and he said me where the right side break pads are less than 10% and how how they used a really cheap brand pads and that's why they wore so quickly. Mind you the guy said my right side was good and only left side needed to be fixed. I will Not recommend the to anyone. They only car about your money and great at being rude.

Marks Automotive repair had my van for almost two weeks, did nothing but plug in a code reader then…read morecharged me $397 and wouldn't even offer to make the repairs they deemed urgent. I have a diy campervan that I was trying to get ready for a road trip from Nashville to New England and everywhere in between. I brought it to Marks Auto repair in Mt Juliet mechanic (same one for 17 years) to get routine service and a new steering gear box. I was told that my van was not fit to do a 3000 mile trip and instead of camping, I should just get hotels. I was charged $397.00 for them to give me driver error codes (P1207) and tell me not only did my gear box need replaced, but my transmission was gone, my entire ABS system needed replacement and my engine could seize up and leave me stranded. Mark Jr. told me they didn't even want to repair it because it would be a lot of work and not worth the money for an older (2004 Ford e150) vehicle. I was devastated! I had this trip planned for almost a year and only had a month to get a repair and routine service. I pulled the carfax and the records were spotless and precise (except for the entries that Marks Auto repair put in). I bought this van as a state vehicle in AZ and knew it had immaculate maintenance and service records. I knew the transmission just needed a drain and fill, new oil, and an all around check on tires etc... I took it to a trusted friend for a solid 2nd opinion and the gearbox was gone (I knew that) but friend said Transmission probably just needed a drain and fill, and that it would be fine. The Ford econolines were made to outlast. Some having 300-400k miles on them. Mine had 160k. Strange thing was, when I popped the hood to see if they had changed/filled any fluid (since I paid almost $400) there were no signs of ANYONE there. No finger prints, no swipe marks from someone leaning over the engine, nothing! There was the same dirt with no disruptions as there was 4 months prior when I put a new battery in myself! They had my van for almost two weeks and only gave me useless Marta codes that were from raving the engine while in park (rpm vs torque error). The ABS codes or light hasn't come on except on rare occasion, but Mark jr made it seem as if I was going to lose my brakes completely and have a tragic and sudden loss of control. Scary and dramatic! Long story, but this is not the first time Marks has been less than helpful and actually defeated the purpose of even bringing my vehicle into them on other occasions. For example, I had an oil leak in an '07 Mustang that had leaked onto my garage floor and they told me to just watch the fluid level, it didn't need to be fixed!? What? So for years, I had to put a pad under my car because I just trusted what they said. Now I know better. Now I know there are other mechanics who want to do the work, gain trust and don't swindle or use scare tactics to get you off the lot. I brought my van into Marshall Automotive repair in Hermitage, they listened and tested the all the things. They replaced the steering gearbox got it aligned, changed my fluids, looked over all the other systems and gave me a thumbs up for the trip. It was a long, difficult journey and I did it solo. To be honest, there were some scary thoughts in my head thinking "what if Mark Jr. was right?" Completely paranoid at times and questioning everything made it difficult to truly enjoy my vacation to the fullest, but I had to trust my gut and my gut said Marks Auto repair was wrong. And they were! So, here we are.... $400 in the hole for absolutely nothing and 3000k miles later... whatcha gonna do Mark's?

My car broke down while I was driving to work and I had no idea what was going on. I called Marks…read moreAutomotive while I waited on the tow truck and they let me bring my car in on short notice. Everyone I spoke to was so kind and accommodating. They took the time to explain to me what was going on with my car so I always knew what work was being done and what to expect. The price was very fair and they had my car fixed and ready to go in two days! I highly recommend Marks Automotive.